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CleanUp Problem


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#1
CountryGuy8811

CountryGuy8811

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About two weeks ago, i was going to post my hijackthis log but i read the instructions here first. It said run a program CleanUp and it gave me a download button to click so i clicked it. Then i ran the program and it messed up my computer completely. I have no start bar on my computer and none of my Icons on my desktop work. What happened?
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#2
Guse

Guse

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Have you used any Registry cleaners lately?
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#3
Michael

Michael

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Hello and welcome to Geeks To Go

As Guse asked have you run any Registry cleaners before running Clean Up they do cause the issue. I would not run registry cleaners if you have a problem like this on.

To fix the problem please do Ctrl + Alt + Delete and in the process tab press "New Task" and type sfc /scannow press "Ok" this will give a blue bar and ask for you Xp CD. When it goes reboot. This replaces all files belonging to XP that are missing or corrupt.
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