[bratpacker88]

Hi. I am new to this site, so hopefully I'm doing things correctly. My computer recently became infected with the WinFixer virus. I have tried SpyBot, but to no avail. Here is my Hijack This Log - hopefully someone can help me. Thanks a bunch! kelly

Logfile of HijackThis v1.99.1
Scan saved at 12:37:22 PM, on 10/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\CAPM1RSK.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Open Site\opensite.exe
C:\WINNT\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\Nrznzl\Mwtkfs.exe
C:\WINNT\System32\mka13r7o.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\America Online 8.0a\aoltray.exe
C:\WINNT\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\CAPM1SWK.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\Program Files\Open Site\services.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Hug N Kiss\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapp...://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.websearch.com
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINNT\nem220.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINNT\wsem303.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Open Site] "C:\Program Files\Open Site\opensite.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINNT\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [Evecrnd] C:\Program Files\Nrznzl\Mwtkfs.exe
O4 - HKLM\..\Run: [mka13r7o] C:\WINNT\System32\mka13r7o.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [wmadmod] C:\WINNT\System32\wmadmod.exe
O4 - HKCU\..\Run: [196_150_ni] C:\WINNT\System32\196_150_ni.exe
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Canon PC1200 iC D600 iR1200G Status Window.LNK = C:\WINNT\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - file://C:\Program Files\gateway\helpspot\TechTools.CAB
O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://mn103.coolsav...oad/cscmv5X.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep....42037/sb028.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - file://C:\Program Files\gateway\helpspot\RunExeActiveX.CAB
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://alamance-webc...sCamControl.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.68.../ACNePlayer.cab
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com...te/UCSearch.CAB
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

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Hi bratpacker88 and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. Please DELETE your current HJT program from its present location.

2. Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

• Run HijackThis
  
• Click SCAN and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  
• POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[Trevuren]

Hi bratpacker88 and welcome to the Geeks to Go Forums.

My name is Trevuren and I will be helping you with your log.

1. Please DELETE your current HJT program from its present location.

2. Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

• Run HijackThis
  
• Click SCAN and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  
• POST the log into this thread using 'Add Reply' (Ctrl-V to 'paste')

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren

[bratpacker88]

hi there. thanks in advance for your assistance. here is my new log:

Logfile of HijackThis v1.99.1
Scan saved at 11:58:31 AM, on 10/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\CAPM1RSK.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Open Site\opensite.exe
C:\WINNT\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINNT\GWMDMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\Program Files\Nrznzl\Mwtkfs.exe
C:\WINNT\System32\mka13r7o.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Open Site\services.exe
C:\Program Files\America Online 8.0a\aoltray.exe
C:\WINNT\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\CAPM1SWK.EXE
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Greetings Workshop\GWREMIND.EXE
C:\WINNT\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\calc.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapp...://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gatewaybiz.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: 216.130.185.143 websearch.com
O1 - Hosts: 216.130.185.143 www.websearch.com
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINNT\nem220.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINNT\wsem303.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\VisualIPInsight\IPMon32.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Open Site] "C:\Program Files\Open Site\opensite.exe"
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINNT\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [Evecrnd] C:\Program Files\Nrznzl\Mwtkfs.exe
O4 - HKLM\..\Run: [mka13r7o] C:\WINNT\System32\mka13r7o.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [wmadmod] C:\WINNT\System32\wmadmod.exe
O4 - HKCU\..\Run: [196_150_ni] C:\WINNT\System32\196_150_ni.exe
O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Canon PC1200 iC D600 iR1200G Status Window.LNK = C:\WINNT\system32\spool\drivers\w32x86\3\CAPM1LAK.EXE
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Account Setup.lnk = C:\Program Files\Verizon Online\VOLSW\Accstp4.0.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0F04992B-E661-4DB9-B223-903AB628225D} (DoMoreRunExe.DoMoreRun) - file://C:\Program Files\Gateway\Do More\DoMoreRunExe.CAB
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O16 - DPF: {511073AD-BE56-4D43-AE68-93390514385E} (TechToolsActivex.TechTools) - file://C:\Program Files\gateway\helpspot\TechTools.CAB
O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://mn103.coolsav...oad/cscmv5X.cab
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep....42037/sb028.cab
O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - file://C:\Program Files\gateway\helpspot\RunExeActiveX.CAB
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://alamance-webc...sCamControl.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://209.67.146.68.../ACNePlayer.cab
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com...te/UCSearch.CAB
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

[Trevuren]

We need to do a general overall cleanup of your system at this time

1.Download and Run a free trial version of an anti-trojan program called Trojan Hunter: HERE

• Let it scan your whole system and remove anything it finds.
  
• REBOOT your system.

2. Run Panda, a free online antivirus scan from HERE

• Let it remove anything it finds.
  
• REBOOT your system.

3. Download, install, update, configure, and run Ad-Aware SE Personal 1.06.

• Download Ad-Aware SE Personal 1.06:
  • Download Ad-Aware SE Personal 1.05.
  • Save aawsepersonal.exe to a convenient location.
• Install Ad-Aware SE Personal 1.06:
  • Double-click on aawsepersonal.exe to install the program.
  • Follow the default settings for installation.
  • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
• Update Ad-Aware SE Personal 1.06:
  • Double-click the Ad-Aware SE Personal icon on your desktop.
  • Click "Check for updates now" then click "Connect".
  • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
• Configure Ad-Aware SE Personal 1.06:
  • Click on the Gear button at the top of the window.
  • Click "General" on the left hand side to display the General Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Automatically save logfile"
      • "Automatically quarantine objects prior to removal"
      • "Safe Mode (always request confirmation)"
      • "Prompt to update outdated definitions" - change to 7 days from the default 14.
  • Click "Scanning" on the left hand side to display the Scan Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
    • "Scan within archives"
    • "Select drives & folders to scan" - select your hard drive(s).
    • "Scan active processes"
    • "Scan registry"
    • "Deep-scan registry"
    • "Scan my IE favorites for banned URLs"
    • "Scan my Hosts file"
  • Click "Advanced" on the left hand side to display the Advanced Settings box.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
    • "Move deleted files to Recycle Bin"
    • "Include additional object information"
    • "Include negligible objects information"
    • "Include environment information"
  • Click "Defaults" on the left hand side to display the Default Settings box.
    • Make sure these items have your preferred settings in them.:
    • "Default homepage"
    • "Default searchpage"
  • Click "Tweak" on the left hand side to display the Tweak Settings box.
    • Click the + (plus) sign next to the Log Files section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Include basic Ad-Aware settings in log file"
      • "Include additional Ad-Aware settings in log file"
      • "Include reference summary in log file"
      • "Include alternate data stream details in log file"
    • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Unload recognized processes & modules during scan"
      • "Scan registry for all users instead of current user only"
      • "Obtain command line of scanned processes"
    • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
    • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Always try to unload modules before deletion"
      • "During removal, unload Explorer and IE if necessary"
      • "Let Windows remove files in use at next reboot"
      • "Delete quarantined objects after restoring"
  • Once you are done with these settings, click "Proceed" to save them.
  • This will take you back to the main screen.
• Run Ad-Aware SE Personal 1.06:
  • Click the "Start" button.
  • Uncheck the "Search for negligible risk entries" entry.
  • Choose the "Use custom scanning options" scan mode.
  • Click the "Next" button.
  • Ad-Aware will begin to scan for malware residing on your computer.
  • Allow the scan to finish.
  • Right-click on any entry in the list and click "Select All" to select the whole list.
  • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
  • REBOOT your system.

4. Download the .exe format of Cleanup by Steven Gould from :HERE

• A window will open and choose SAVE, then DESKTOP as the destination.
  
• On your Desktop, click on Cleanup40.exe icon.
  
• Then, click RUN and place a checkmark beside "I Agree"
  
• Then click NEXT followed by START and OK.
  
• A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
  
• Click OK
  
• Finally click "CleanUp"

The program with probably ask you to reboot. If it doesn't, then REBOOT your system yourself.

5. Finally, run HijackThis, click SCAN, produce a LOG and POST it in this thread for review.

Regards,

Trevuren

[Trevuren]

Due to lack of feedback, this topic has been closed.

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