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cannot install anti spyware programs


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#1
tomatojay

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hey i'm having a problem. i'm trying to clean a computer out but i'm havning some errors...i can install avg and ewido, but when i install adaware and spybot i get this...

the procedure entry point SHRerGetValueW could not be located in the dynamic link library SHLWAPI.dll

microsoft's site doesn't have any solution so i thought i'd ask here.

the computer is an older compaq running win xp home. i ran hijackthis and it's clean.
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#2
dsenette

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hey mater

Description:
shlwapi.dll is a library which contains functions for UNC and URL paths, registry entries, and color settings.

it's also appartenly tied to IE...and most references suggest to update your IE...or repair it
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#3
tomatojay

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alrighty then i'll give that a whirl
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#4
tomatojay

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ok well i can't do it that easy. i can't even run the updater. and i tried to run the ie6 sp1 but got a error with that dll again. so now i'm tring to update it manully. the computer isn't even xp sp2. i don't know who loaded windows on this thing, but i'm about to tell the customer it's not worth it. it's a celeron 600 with 64mb ram.
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#5
tomatojay

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ok well this computer is shot. i couldn't even get sp2 to install. i couldn't do a restore. i'm going to tell them if they want it fixed they need to reinstall windows xp.

thanks for the help anyways.
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