I've already gone through all the steps requested in the "Before Posting a HijackThis.log thread.
Today (again) I did the following (after checking for updates on each):
Ran Ad Aware SE (no longer any problems detected)
Ran Spybot S&D (found CoolWWWSearch, as it does each time I run it)
Ran CWShredder (which finds nothing)
Installed all Windows critical updates (except XP SP2)
Reran full anti-virus scan (AVG) - eliminated another 8 trojans
Still, I am encountering the same three problems that I've been having for three days:
1) Instead of my normal home page, I keep being directed to realsearch.cc. I go in each time and direct it to "default", but I have less than a second to connect to that site before it changes again.
2) Each time I close an IE window, I get multiple windows opening of 69sexsearch.com. Each will then open other sites. This site is listed as "trusted". I have tried many times to remove it, and place it on the "restricted" list, but it immediately restores.
3) On the list of Favorites, "Free Hardcore Porn" is listed, with a subfile tastefully titled "Animal Sex". (Nice, huh)?
As we share this computer with our kids, I'm less than delighted. :mad:
I'm hoping you can help. I've already gone WAY past my system knowledge on this one. I have little (read: none) systems knowledge. I now (too late, alas) realize that we had not adequately protected our system. I guess we all have to learn the hard way.
I know you've responded to a similar question, but it appears that some of my problems are different, and I'm afraid to tinker with the files without VERY specific instructions.
Please remember that I am a (loser)user, and that things that are intuitive to you (like running a scan in "safe" mode) likely needs to be explained in detail. If you could either provide the details, or direct me to a place where I can find them, I would be extremely grateful.
Here (I hope) is my HiJack This log.
Logfile of HijackThis v1.99.0
Scan saved at 9:49:03 PM, on 08/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\xpsp2fw.exe
C:\WINDOWS\system32\3d2aAC.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office97\Office\OSA.EXE
C:\Program Files\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://realsearch.cc/?a=2
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://realsearch.cc/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://realsearch.cc/?a=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://realsearch.cc/?a=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://realsearch.cc/?a=2
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://realsearch.cc/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://realsearch.cc/?a=2
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IE Privacy Keeper - Last IE Window Detector - {1201333E-BAD9-481C-BCF5-6904498CF85B} - C:\Program Files\UnH Solutions\IE Privacy Keeper\IEPKbho.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [xtjofjrzlvyo] C:\WINDOWS\System32\gduhkqt.exe
O4 - HKLM\..\Run: [XPSP2 Firewall] C:\WINDOWS\system32\xpsp2fw.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\System32\tibs3.exe
O4 - HKLM\..\Run: [DDA8527B] C:\WINDOWS\system32\3d2aAC.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Windows Update Client ] C:\WINDOWS\system32\wuclient.exe
O4 - HKCU\..\Run: [DDA8527B] C:\WINDOWS\system32\3d2aAC.exe
O4 - Startup: Event Reminder.lnk = C:\Games\Printmaster\PMREMIND.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office97\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office97\Office\OSA.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O12 - Plugin for .au: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .tiff: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105112171975
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: McAfee.com Personal Firewall Service - McAfee.com Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
Thank you SO much. There's no kiss smiley, or I'd post one. (And yes, I'm female. LOL).