Slow Computer [CLOSED]

My computer is running very slow so I ran Hijackthis and it resulted in the long list of items below. I have no idea what to keep and what to delete or if they are causing the computer's slow speed.

Logfile of HijackThis v1.99.1
Scan saved at 12:31:57 PM, on 10/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Yahoo!\browser\ybrowser.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sbcyahoo/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\2.bin\S4BAR.DLL
O2 - BHO: (no name) - {0C45D90C-7116-4FF3-82A8-0921FFEC30A5} - (no file)
O2 - BHO: (no name) - {12CDCB6E-73A1-0C70-888B-224043E9AF99} - C:\WINDOWS\system32\hweu.dll (file missing)
O2 - BHO: (no name) - {30113251-74F7-4A73-BDE4-4711C487BEBA} - (no file)
O2 - BHO: (no name) - {310BAA16-A022-45A9-9927-AB939F75AA95} - (no file)
O2 - BHO: (no name) - {3808FA1C-9D36-4B8A-A49D-84A3D916A474} - (no file)
O2 - BHO: (no name) - {3F09B268-63E3-44F2-A8FC-59F4B9CB8877} - (no file)
O2 - BHO: (no name) - {429EF27B-984C-43A9-8957-697310FEA8C0} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {54969C3C-4202-445D-A046-ADE2401FA7B1} - (no file)
O2 - BHO: (no name) - {59237F67-D45D-49F2-87C4-64722FC19C26} - (no file)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {63191579-3F5D-4BCA-AB0E-477D702A04B6} - (no file)
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: (no name) - {6685D83A-0CF3-4EBA-9F9A-63062AD5C80A} - (no file)
O2 - BHO: (no name) - {77D16B98-F0C8-459F-9F5F-32EC6FD930E6} - (no file)
O2 - BHO: (no name) - {89F904A9-46FE-433F-AA4C-A89F277A865B} - (no file)
O2 - BHO: (no name) - {9169EBC9-B420-40D6-A4A1-8C84030EA3F7} - (no file)
O2 - BHO: (no name) - {99CC4538-3A4D-4D6F-A906-6F4876F8CA34} - (no file)
O2 - BHO: (no name) - {9A149CC7-E73C-4FE0-8FD0-0DFD38CDDF07} - (no file)
O2 - BHO: (no name) - {9C39B19A-0082-4D0D-ACB3-CD3D4FF75A92} - (no file)
O2 - BHO: (no name) - {9F468D9A-7C6E-43E6-0714-49EF8E666CA1} - C:\WINDOWS\system32\rmjp.dll (file missing)
O2 - BHO: (no name) - {A147372C-8DDC-4284-8A23-ED7159BA7B63} - (no file)
O2 - BHO: (no name) - {AB6BBD9C-515E-76D6-2A27-08C2BB574196} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CC7AC8FB-7981-40E5-A2A3-9079F070F402} - (no file)
O2 - BHO: (no name) - {D9A88FB0-EF1A-4DC5-9CCD-F96052B432B9} - (no file)
O2 - BHO: (no name) - {DE5730F7-D313-497B-8789-10D287A86727} - (no file)
O2 - BHO: (no name) - {F08C29F6-7852-434F-8234-2BDC9B078514} - (no file)
O2 - BHO: (no name) - {F1749DB2-9BF2-4FC8-B158-495CC4B426EA} - (no file)
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\yt.dll
O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\2.bin\S4BAR.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [YPC] C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunOnce: [MicrosoftAntiSpywareCleaner] C:\Program Files\Microsoft AntiSpyware\gcASCleaner.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1085118878296
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?322
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BAE7183F-EE71-45C4-938B-B13E655529F8}: NameServer = 206.141.192.60 206.141.193.55
O23 - Service: beyxdksoiw - Unknown owner - C:\WINDOWS\system32\soiw\beyxdk.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net...wnload/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingc...howtutorial=61).

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Now open Ewido and do a scan on your system.

* Click on scanner.
* Click on 'Complete System Scan' and the scan will begin.
* While the scan is in progress you will be prompted to clean the first infected file it finds. Choose 'Remove', then put a check next to 'Perform action on all infections' in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.
* Once the scan has completed, there will be a button located on the bottom of the screen named 'Save report'.
* Click 'Save report'.
* Save the report to your desktop.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you check the last one:

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: My Search BHO - {014DA6C1-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\2.bin\S4BAR.DLL
O2 - BHO: (no name) - {0C45D90C-7116-4FF3-82A8-0921FFEC30A5} - (no file)
O2 - BHO: (no name) - {12CDCB6E-73A1-0C70-888B-224043E9AF99} - C:\WINDOWS\system32\hweu.dll (file missing)
O2 - BHO: (no name) - {30113251-74F7-4A73-BDE4-4711C487BEBA} - (no file)
O2 - BHO: (no name) - {310BAA16-A022-45A9-9927-AB939F75AA95} - (no file)
O2 - BHO: (no name) - {3808FA1C-9D36-4B8A-A49D-84A3D916A474} - (no file)
O2 - BHO: (no name) - {3F09B268-63E3-44F2-A8FC-59F4B9CB8877} - (no file)
O2 - BHO: (no name) - {429EF27B-984C-43A9-8957-697310FEA8C0} - (no file)
O2 - BHO: (no name) - {54969C3C-4202-445D-A046-ADE2401FA7B1} - (no file)
O2 - BHO: (no name) - {59237F67-D45D-49F2-87C4-64722FC19C26} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {63191579-3F5D-4BCA-AB0E-477D702A04B6} - (no file)
O2 - BHO: (no name) - {6685D83A-0CF3-4EBA-9F9A-63062AD5C80A} - (no file)
O2 - BHO: (no name) - {77D16B98-F0C8-459F-9F5F-32EC6FD930E6} - (no file)
O2 - BHO: (no name) - {89F904A9-46FE-433F-AA4C-A89F277A865B} - (no file)
O2 - BHO: (no name) - {9169EBC9-B420-40D6-A4A1-8C84030EA3F7} - (no file)
O2 - BHO: (no name) - {99CC4538-3A4D-4D6F-A906-6F4876F8CA34} - (no file)
O2 - BHO: (no name) - {9A149CC7-E73C-4FE0-8FD0-0DFD38CDDF07} - (no file)
O2 - BHO: (no name) - {9C39B19A-0082-4D0D-ACB3-CD3D4FF75A92} - (no file)
O2 - BHO: (no name) - {9F468D9A-7C6E-43E6-0714-49EF8E666CA1} - C:\WINDOWS\system32\rmjp.dll (file missing)
O2 - BHO: (no name) - {A147372C-8DDC-4284-8A23-ED7159BA7B63} - (no file)
O2 - BHO: (no name) - {AB6BBD9C-515E-76D6-2A27-08C2BB574196} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O2 - BHO: (no name) - {CC7AC8FB-7981-40E5-A2A3-9079F070F402} - (no file)
O2 - BHO: (no name) - {D9A88FB0-EF1A-4DC5-9CCD-F96052B432B9} - (no file)
O2 - BHO: (no name) - {DE5730F7-D313-497B-8789-10D287A86727} - (no file)
O2 - BHO: (no name) - {F08C29F6-7852-434F-8234-2BDC9B078514} - (no file)
O2 - BHO: (no name) - {F1749DB2-9BF2-4FC8-B158-495CC4B426EA} - (no file)
O3 - Toolbar: My &Search Bar - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - C:\Program Files\MySearch\bar\2.bin\S4BAR.DLL
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -
O23 - Service: beyxdksoiw - Unknown owner - C:\WINDOWS\system32\soiw\beyxdk.exe (file missing)

Uninstall MySearch via the Add/Remove panel.

Locate and delete the following:

C:\WINDOWS\system32\hweu.dll
C:\WINDOWS\system32\rmjp.dll
C:\Program Files\MySearch\
C:\WINDOWS\system32\soiw\
Restart your computer. Post the logs for HijackThis and Ewido.

#1
whtnfive

Posted 15 October 2005 - 12:07 PM

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#2
greyknight17

Posted 15 October 2005 - 01:58 PM

#3
greyknight17

Posted 29 October 2005 - 12:18 PM

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