Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

My laptop seems to be crashing at random times


  • Please log in to reply

#1
SA_Max71

SA_Max71

    Member

  • Member
  • PipPip
  • 20 posts
Hi. My laptop is a dell latitude c400. About 3 weeks ago, the light that indicates when the battery is low would flash twice, stay off for about 2 seconds, and then flash twice again. Before then it used to flash just once, or stay on when the battery was nearly dead. I hear a clicking noise coming from it, and then it stops working. It can't be caused by spyware, since I only installed windows xp and norton system works 2003 on it. It isn't over heating when it crashes; it is quite cool when it crashes. I have not added or removed any hardware devices to it since in the last three weeks. I formatted it today and reinstalled windows xp. Before I formatted it, it worked just fine. When it crashes and windows is running, it displayes the blue screen of death. If try to turn it off and then turn it back on right away, the BOIS tries to search for the harddrive but it can't find it. (Maybe this is caused by formatting the drive and giving it a bad partition?) I don't know if it helps, but I formatted it as a NTFS drive.
  • 0

Advertisements


#2
austin_o

austin_o

    Retired Staff

  • Retired Staff
  • 2,089 posts
Hi and welcome to Geeks to Go. Does it do this when you use the ac adaptor/power cord or just when you use the battery?
  • 0

#3
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
also...whats the exact message on the BSOD
  • 0

#4
SA_Max71

SA_Max71

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
Sorry... after 3 days of waiting for a responce to this topic I quit checking this topic.

Austin: It seems to not matter. It seems to crash reguardless of when the power cord is plugged in. It has crashed on me when the power cord was plugged in, and it has crashed on me when the plug wasn't plugged into the computer. EDIT: it runs off of a AC adapter.

dsenette: what do you mean by BSOD?

Edited by SA_Max71, 28 October 2005 - 05:01 PM.

  • 0

#5
SA_Max71

SA_Max71

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
let me guess, this topic stumped you guys, just like all of my other ones.
  • 0

#6
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
BSOD = Blue Screen Of Death
  • 0

#7
SA_Max71

SA_Max71

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
Nope, I have yet to see the blue screen of death. I usually would hear an unusual sound come from it, and then one to 10 seconds later it would crash.
  • 0

#8
Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP

When it crashes and windows is running, it displayes the blue screen of death.


Please clarify.. First you say you get a BSOD, now in your last post you say you don't!! Which one is it??

Murray
  • 0

#9
Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP

Sorry... after 3 days of waiting for a responce to this topic I quit checking this topic.


You posted on the 16th and received 2 replies on the 17th!! Not quite 3 days !!

Murray
  • 0

#10
Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP
Based on what you say is happening, have you replaced the CMOS battery yet?? Your user manual should show you where it is and how to get at it to replace it!!

Murray
  • 0

Advertisements


#11
ZEUS_GB

ZEUS_GB

    There's no school like old school!

  • Retired Staff
  • 1,650 posts
The clicking noise could be the hard drive! Have you run chkdsk on it?

To be able to see the BSOD you must disable automatically restart on system failure.
Right click my computer > click properties > click advanced > click settings under startup and recovery > untick automatically restart and click ok twice.
  • 0

#12
SA_Max71

SA_Max71

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
Murray S.: Sorry, it just felt like 3 days. I also apologize for the confusion. Yes, I was getting the blue screen of death. Since then I have reformatted it (again). Now windows XP isn't accepting the CD key I was using before, so I cannot even load windows. Do you know the part of installing windows for the first time where it asks you for a valid CD key? I am stuck behind that screen. And, since there aren't any other programs besides windows and the necessary files windows needs to install itself, there isn't anything else on my hard drive. Thus, it cannot be spy ware that is making it crash. It cannot be virus, since I have not plugged it into the Internet before, during, and to the point where it’s stuck installing.

Based on what you say is happening, have you replaced the CMOS battery yet?? Your user manual should show you where it is and how to get at it to replace it!!

Murray

Unfortunately, I am the second owner of this computer. Up until a month and a half ago it was working just fine. It started to stop working correctly when I formatted it. (I inserted the windows XP disk, booted off of it, deleted the partion, and then reformatted it as a NFTS partion.) Because I am the second owner of this computer, I did not get the user manual. I do not have a way to contact the person who sold me my laptop. I think I know what the CMOS battery is, since I have played around with the hardware of older desktop computers. Would this explain why the battery light is continuously flashing, even when its been plugged into the AC adaptor for more than 72 hours?

*Sigh*. If the CMOS battery needs to be changed, it would seem my laptop is worthless then.

The clicking noise could be the hard drive! Have you run chkdsk on it?

To be able to see the BSOD you must disable automatically restart on system failure.
Right click my computer > click properties > click advanced > click settings under startup and recovery > untick automatically restart and click ok twice.

Well, since I am can not completely install windows XP at the moment, and I can only boot off of my hard drive or external CD ROM, I can not use CHKDSK. I don't think it would matter anyways (right?), since windows and the files it needs to install it are the only things on the hard drive at the moment.




---------------------------------------------------------
I would also like to thank everyone for getting back to me as quickly as possible. I do not mean this in a sarcastic way.
  • 0

#13
Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP
Go to your laptop's manufacturers website and search your system.. They usually have a users manual available there.. It will tell you about the CMOS battery..

Also, is your XP cd an original or one you or someone else made for you (install and setup very different)..

Murray
  • 0

#14
SA_Max71

SA_Max71

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts

Go to your laptop's manufacturers website and search your system.. They usually have a users manual available there.. It will tell you about the CMOS battery..

Murray


OK, I will try that later. Thanks.

Also, is your XP cd an original or one you or someone else made for you (install and setup very different)..

Murray

I am the only person that has it. There aren't any other copies of my CD Out there. I have very good reason that I am putting the CD key in correctly, but for some reason, it won't accept it.
  • 0

#15
Murray S.

Murray S.

    Trusted Tech

  • Member
  • PipPipPipPipPipPipPip
  • 4,513 posts
  • MVP
Use the "Phone for Activation" option !!

Murray
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP