[AFVM]

I had to reload my entire Windows XP operating system. I also have a linksys wireless router which I have used before. Anyway... when I went to hook the router up to the new motorola modem I had to buy because the install disk for the previous one was misplaced, I couldn't get a connection. I opened the device manager and there was a yellow question mark next to the ethernet. I can connect with a USB without the router - modem to modem, but I can't hook the router up. How do I get the required driver for the ethernet?
Thanks.

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Howdy:

Do you know the make and model of your ethernet card or is it integrated into the motherboard??

Murray

[Murray S.]

Howdy:

Do you know the make and model of your ethernet card or is it integrated into the motherboard??

Murray

[AFVM]

It's part of the motherboard (I guess). It's the Dell 4600 PC. How would I know if it was a card or on the motherboard anyway?
Andrea

[Tyger]

It's part of the motherboard (I guess). It's the Dell 4600 PC. How would I know if it was a card or on the motherboard anyway?
Andrea

Have you been to the Dell site? They almost surely have the drivers you need. Or did you check for any drivers in the installation disks?

[Johanna]

Dell might have given you a cd with the ethernet driver on it. Point the "update driver" to the cd (Not your XP cd!) and see if you can get it.

Johanna

[AFVM]

I've tried the CD and I still have no ethernet hardware. I also realized yesterday that I also have no sound. In the device manager the multimedia audio also has one of those yellow question marks. I don't know what driver to download from Dell for either of these. I'm trying not to call them if I don't have to.
Andrea

[dsenette]

go to www.dell.com and find the drivers download page...put in your model of pc and you can get your ethernet driver and your sound driver

[AFVM]

Thanks, I'll try it when I get home. I hope it works.
Andrea

[AFVM]

I've tried Dell, the only thing I haven't done is call them. I've checked through the device mager and it says problem device. How can that be? I only reloaded what I was given. I had both sound and ethernet before.

[Murray S.]

I've tried Dell, the only thing I haven't done is call them. I've checked through the device mager and it says problem device. How can that be? I only reloaded what I was given. I had both sound and ethernet before.

Do you have your ethernet and sound back??

Did you download, install and then go into Device Manager and update the drivers for both problem areas??

Murray

[AFVM]

I don't. This is what happened. I was having trouble with the computer and I finally reloaded the entire Xp program using the CD that came with it. I didn't know there was a problem until I tried to re-hook my linksys router. Then I found there was no working ethernet. After a while I also realized there was no sound. I tried all the other CDs - drivers, utilities, even the monitor. According to the device manager the ethernet and the multi-something audio are problems devices - they don't even have a description for them. I'll appreciate any advice you can give me - even if you tell me to call Dell.
Thanks,
Andrea