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aim video

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i was using AIM video it was working connecting with a mac user. Audio was going on and off over long intervals. Tried to unistall and reinstall. Now I get an error message "an upgrade is needed for aol instant messenger live video The upgrade will download the component, exit aim, run the installer and then restart aim." I do this and then it tells me this updated version is already on the computer. i go back in to try video feed again and it gives me the same message upgrade is need. i tried deleting all aol and aim programs in add/delete programs and reinstall but end up in same situation. Is it emmbedded and I do not see it? I am running in circles and aol/aim support is useless. Help!!

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    Global Moderator

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no idea. sounds like you tried all the logical suggestions. have you updated your sound drivers? check your sound configuration (control panel, sounds and apps).
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