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Hi everyone, I am newbie at this site.

I had an adware/malware on my computer "trojan.popuper" that advertise on my desktop that my computer was infected. I purchase spyware doctor which seem to have quarantine the "trojan.popuper".
Before purchasing spyware doctor, I tried searching for the location and somehow, I think I may have deleted something I should not have. The desktop stop displaying the ad but is now blank white. I can still see my desktop icons but not the background.

Also, when I tried booting the computer in safemode. I can boot in safe mode until the log in screen comes up and I type my password. The password does not work for logging into safemode.

The same happen to my girlfriends computer. Except her computer still works in safemode.

My computer runs on Windows 2000 Professional and my girlfriends' computer runs on Windows XP.

Please help.
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Retired Tech

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The Malware Team will deal with this

Please go here:

Malware Clean Up Procedure

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

This is to check the malware has been removed successfully

If you try safe mode and it gives you a choice of administrator or user then choose administrator
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