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Desktop does not start in XP


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#1
sedoran

sedoran

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I have an HP Laptop running Windows XP Professional. I started having problems today after the machine froze up and I rebooted. The system starts but no desktop, icons or toolbar show (mouse clicks do not have any effect). I can ctl+alt+del and can get the task manager up. There are no applications but many processes running happily. When I try to start a new task (like cmd) I get an error box saying "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel".

I tried logging off and logging in as a different user but get the same results. I tried safe mode, last known good configuration with same results. If I boot in safe mode with a command prompt, then I get a cmd window and can run some programs (regedit for example) from that window. But still, cannot start a new task from the task manager (same error as above). I tried running SFC from the command prompt but won't run (error: The RPC server is unavailable).

I tried remaning the user profile and logging back in but still have the same problem.

I will appreciate any help.

-S
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#2
Michael

Michael

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Hello and Welcome to Geeks To Go

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

Edited by Michael Buckley, 17 October 2005 - 09:43 PM.

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