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Internet keeps disconnecting


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#1
mk1james

mk1james

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About 1 week ago i just got put up 2 2.2mbps by bt yahoo and since i got 2.2mbps it keeps on disconnecting when i am on a game. and when i had 575mbps it was always fine it never lagged or disconnected.

This is what it said when I run > cmd > ipconfig /all


Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\james coltart> ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jamesandpaulspc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Bluetooth PAN Network Adapter
Physical Address. . . . . . . . . : 00-11-09-54-10-8A

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : VIA VT6105 Rhine III Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-11-09-A3-8F-A4

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : RT2500 USB Wireless LAN Card
Physical Address. . . . . . . . . : 00-11-09-4D-F5-A2

PPP adapter BT Yahoo! Broadband:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 86.139.214.151
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 86.139.214.151
DNS Servers . . . . . . . . . . . : 194.72.9.38
62.6.40.162
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\james coltart>
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#2
Neil Jones

Neil Jones

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But no disconnection problems during normal surfing?

It has been known, what with the current push in the UK towards faster broadband speeds for ever cheaper prices, that some people will get quoted for a broadband service they can't use because their phone line isn't able to cope. I myself am totally incapable of anything faster than 512k, a struggle to get that in itself.

If the problems only started with the upgrade to 2Mb broadband, you may find that having to contact your ISP to return you to 1Mb or even back to 512K is the only thing you can do.
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