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Couple of problems


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#1
GhostDJR

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First off, the things that are wrong with my computer have messed it up so bad that the internet doesn't work. And I can't get into safemode to put anything on there that I could put onto a CD-R. First off, I'm positive that I have pokapoka76 on there. It's made its self present to me. There's something about caswnd coming up on my computer, I'm not sure what that means or what it's doing on my computer. Every now and then a blue screen pops up also. I forget what it says but something is not equal or less. It dumps physical memory then it restarts. It wasn't doing much but now it does it A LOT. I can't even get to my folders to try and delte anything. I think the only thing I can do now is put in the ol backup disk. IF I knew where it was. My father can't keep up with any of his stuff. He's a computer genius and knows computers inside and out and all he did was put Norton on it, which I personally hate. I need my computer for Photoshop, my forums, and coding. Basically my computer is worthless right now and I don't know what to do. Any help AT ALL is appreciated. And if this is in the wrong spot please move it instead of locking or deleting it.
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#2
Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Please visit this page and scroll down to Step 5. Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.
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#3
GhostDJR

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I fixed it a while ago, but thanks. I was able to put elite toolbar remover on my comp with a floppy and then it worked enough for me to fix it the rest of the way. :tazz:
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