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Real Play.exe file not found


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#1
sheal

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Hi,

I am trying to remove some spyware and when I attempted to save the HJT logfile this error message came up. "Windows can not find Real Play.exe". The file is needed for the opening of LOG files. I asked on the other forum about this (along with the spyware), but if I can fix it before hand it would help.

Thanks for your help!!
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#2
Guest_1069_*

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I would be tempted to un-install then reinstall Hijack This first.

Are you running it from its own folder e.g. C:\HJT and not from a temp. folder?
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#3
sheal

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Hi 1069,

No, it is in C:program files. It doesn't have it's own folder, it is just the last item in the folder.
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#4
Guest_1069_*

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C:program files should be o.k

I would still try un-install - re-install whilst you wait for any better ideas.

Take this opportunity to put HJT in its own folder.
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#5
sheal

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Well I uninstalled, created a folder in c:program files then downloaded HJT to the new folder. Still no good. Do I really this logfile or is it only if something bad happens? Just running the panda scan now to see what is still there. This computer is soooo slow!!

Thanks again 1069!
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#6
Guest_1069_*

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You only need to post a HJT log if requested.

Did the malware forum clear your system and give it the all clear?

If so download Easy Cleaner form here: http://www.majorgeek...ownload414.html

It does a really good job of clearing unnecessary files from your system.

When you run it only use UNNECESSARY and REGISTRY options. (I check the top 4 boxes in Unnecessary)

Run the scan and delete all that it finds.

DO NOT DELETE ANY DUPLICATE FILES - some are needed.

Then defrag your harddrive.

This is best done in safe Mode. Constantly tap f8 when booting up - you will be presented with the startup options - select Safe Mode.

Go to Control Panel - Display - Screen Savers and select "none" (i.e. turn off your screen saver)

Go to Start - Programs - Accessories - System Tools - Disk Defragmenter.

It could take a couple of hours - depends how large the drive is and how badly fragmented.

please keep us informed.
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#7
sheal

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No, no-one has looked at my log files yet. I just posted them yesterday. I am able to post the HJT log by copying to word before I close down the program. I tried installing RealPlayer this morning thinking it might work, it didn't. Do I have to wait for the "all clean" before I can try your suggestions? I ran Clean up and did a standard (?) and got rid of all favorites, temps ect.
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#8
Guest_1069_*

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Yes - do one thing at a time. Get a clean bill of health from the malware forum then, if you are still having problems - post back here.

Good Luck.
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#9
sheal

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Hi 1069,

While I am waiting, do you know if I can run the kilbox on this type of file. c:\windows\inf\biini.inf (betterinternet spyware)? I have 4 that I could wipe out. I'm quessing you know the implications. I have used killbox before but the files were winnt.....rather than windows. I'm dying to try to delete some stuff!

Thanks again!!

Nevermind, I was able to find them while exploring. I am down to about 5 spyware (from 50), I'll wait until Monday.

Thanks anyway!

Edited by sheal, 20 October 2005 - 01:58 PM.

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#10
sheal

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I'm back, for a couple days that is.

System is clean of malware but is running sooo slow. Besides removing the last of the malware, I cleaned out the old Norton files, deleted AVG and reinstalled Norton 2005. Today I downloaded the Easy clean and ran it, no problem. I also thought I would try installing 98 over the current files, had no problem (other than the alert from Norton). However, when it was finished and restarted a few errors were coming up. I clicked ok and moved on but noticed that system was freezing. While trying to shut down or restart it would freeze up too. I decided to restore back to 10/25. Now my problem is AVG. I get an error during startup to the effect that a file is missing. I have to hit continue, then get a second message also referencing AVG, before it reboots. How can I get this to stop?

Now about the system itself. I thought that the slowdown was due to the spyware but now I'm not too sure.
By installing the 98 on top I thought it might speed things up. Did I do just the opposite? Is my computer filled up with more files and slowing it down even more?

I need advice.

Thanks!
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