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NTVDM CPU has encountered an illegal instruction

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S Walters

S Walters

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I keep getting the following error message on my laptop:
16 bit MS DOS subsystem-
The NTVDM CPU has encountered an illegal instruction
CS: 06eb IP:0105 )P:d9 4e 5c 1837
This error message appears when I try to download a virus update from McAfee who provide my internet security. It stops me downloading any virus protection updates.

I hadn't used my laptop on the internet for a while (I went back online this week) and error messages starting to pop up every three or four minutes when I was working in word etc. about a week after I stopped going online. These error messages are almost the same but have
as the first line.

I have been in touch with McAfee for the past two hours but they have only told me to uninstall and reinstall and guess what the error messages keep on coming and keep blocking any updating. As a result of uninstalling my virus protection is weaker than it was when I started :tazz:

Can anyone explain and suggest what I should do? Please help. I want to go home tonight knowing this is resolved...make me happy! Please....
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    Je suis Napoléon!

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http://www.annoyance...000/t1128662992 <--this may or may not help some
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