[katikinz]

The Windows XP installation window pops up for no reason. Every time I click cancel, it opens right back. It only goes away after cancelling it 4-5 times. Any help would be appreciated. Thank you.

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Hello and Welcome to Geeks To Go

Do you know what program the installation windows belongs too?

[Michael]

Hello and Welcome to Geeks To Go

Do you know what program the installation windows belongs too?

[katikinz]

I really don't know. It just says that Windows XP Professional is installing. There is bar underneath the statement that shows the transfering of files. Now my computer is randomly starting to reboot on its own.

Thanks for your reply.

[Michael]

To help us work out what is causing the random restart Turn off auto restart

• Control Panel/System/Advanced/Startup and recovery
• uncheck auto restart.
• Instead of Rebooting you should get a Blue Screen please post the STOP code here.

To find out what is trying to install

• Start < Run type eventvwr.msc
• Look form Errors in
• System and Application at time time you computer has the installer come up and also when the computer randomly Reboots
• Please post any errors you see here

Hope this Helps

[Michael]

To help us work out what is causing the random restart Turn off auto restart

• Control Panel/System/Advanced/Startup and recovery
• uncheck auto restart.
• Instead of Rebooting you should get a Blue Screen please post the STOP code here.

To find out what is trying to install

• Start < Run type eventvwr.msc
• Look form Errors in
• System and Application at time time you computer has the installer come up and also when the computer randomly Reboots
• Please post any errors you see here

Hope this Helps

[katikinz]

I tried to run eventvwr.msc, but a message pops up with 'MMC requires Internet Explorer 5.5 or greater to be installed. I've installed Internet Explorer 6, but it still won't work.

[katikinz]

My computer just went to the blue screen.

Technical information:
STOP: 0X0000008E (0XC0000005, 0X81C956F5, 0XF377A820, 0X00000000)

Beginning dump of physical memory.
Physical memory dump complete.
Contact administrator....

[Michael]

Hi

0X0000008E tells me a lot. You have a RAM problem. Try removeing one peice of RAM at a time to try to see what one in causeing this error.

You might have to replace the peice of RAM with a new peice.

The installer on startup would be caused by something getting corrupt, we will fix that next.