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Troj_Crypt - winfixer removal help [RESOLVED]


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#1
akbat

akbat

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Hi, I had OfficeScan antivirus (Trend Micro) and i couldn't remove the virus. The program said that the infected file was vtstu.dll and the virus was Troj_Crypt.N. As you recommend, I've run Ad Aware and after that, still with the problem, i uninstall my antivirus and install AVG antivirus. With the scan i remove 2 files: vtstu.dll and awtqo.dll.

The question is: ¿is that enough? I run Hijackthis and said that those files are missing so, probably are still problems with the register. Here's the log.

Thank you.




Logfile of HijackThis v1.99.1
Scan saved at 9:32:47, on 20-10-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Archivos de programa\Apoint2K\Apoint.exe
C:\Archivos de programa\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TFNF5.exe
C:\Archivos de programa\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Archivos de programa\Apoint2K\Apntex.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fpdisp4.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe
C:\Archivos de programa\Easy SMTP Server\SMTPServer.exe
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe
C:\Archivos de programa\MSN Messenger\msnmsgr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Archivos de programa\Nikon\NkView6\NkvMon.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.cl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibalatino.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.cl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\vtstu.dll (file missing)
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIE.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Archivos de programa\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Archivos de programa\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Archivos de programa\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fpdisp4.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [smtpsrv] C:\Archivos de programa\Easy SMTP Server\SMTPServer.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Archivos de programa\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Iniciador rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Inicio rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Archivos de programa\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibalatino.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{75B712B2-53BA-43A1-A5A2-2DD14F9CD815}: NameServer = 192.168.1.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: vtstu - C:\WINDOWS\system32\vtstu.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
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#2
infaddict

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Hello akbat :tazz:

I am currently researching your log and will post a reply once I have finished. Thanks for your patience :)
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#3
infaddict

infaddict

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Hi akbat :)

I can see you are running an antivirus package (AVG Free) which is good. However, I cannot see a firewall installed - a firewall is a must to prevent you getting re-infected. You should install a good free firewall immediately other wise you are wide open to re-infection at any time. I can personally recommend Zone Alarm. Please install a firewall and then continue with my instructions below.

Please open HijackThis, perform a scan and then check the following item :

O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\vtstu.dll (file missing)
O20 - Winlogon Notify: vtstu - C:\WINDOWS\system32\vtstu.dll (file missing)


Then close any other windows or browsers and click the Fix Checked button and close HijackThis.

Please run a Panda Activescan which is an online virus scanner.
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Now please reply with a fresh HijackThis log (re-scan after all the instructions are complete) and the contents of the Panda Scan

:tazz:
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#4
akbat

akbat

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Hi akbat :)

I cannot see a firewall installed - a firewall is a must to prevent you getting re-infected.


Hi infaddict,

Thank you for your help :tazz: I had the windows firewall installed but after your comment i imagine that is not (good) enough. I installed Zone Alarm.

Please open HijackThis, perform a scan and then check the following item :

O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\vtstu.dll (file missing)
O20 - Winlogon Notify: vtstu - C:\WINDOWS\system32\vtstu.dll (file missing)


click the Fix Checked button and close HijackThis.


Done.

Please run a Panda Activescan which is an online virus scanner.
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Now please reply with a fresh HijackThis log (re-scan after all the instructions are complete) and the contents of the Panda Scan


Done. Thank you very much for your help and here are the reports.


Panda Activescan:

Incident Status Location

Adware:Adware/PowerScan No disinfected C:\Archivos de programa\PowerScan\powerscan.exe

Adware:Adware/IPInsight No disinfected C:\WINDOWS\inf\conscorr.inf

Adware:Adware/Trymedia No disinfected G:\downloads\worms\worms\WormsArmageddon-dm.exe



HijackThis:


Logfile of HijackThis v1.99.1
Scan saved at 11:27:27, on 14-11-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Archivos de programa\Apoint2K\Apoint.exe
C:\Archivos de programa\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TFNF5.exe
C:\Archivos de programa\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fpdisp4.exe
C:\Archivos de programa\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe
C:\Archivos de programa\Easy SMTP Server\SMTPServer.exe
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
C:\Archivos de programa\MSN Messenger\msnmsgr.exe
C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Archivos de programa\Nikon\NkView6\NkvMon.exe
C:\Archivos de programa\HP\hpcoretech\comp\hptskmgr.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.cl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibalatino.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.cl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIE.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Archivos de programa\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Archivos de programa\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Archivos de programa\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fpdisp4.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [smtpsrv] C:\Archivos de programa\Easy SMTP Server\SMTPServer.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Archivos de programa\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Archivos de programa\Google\Google Desktop
Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Iniciador rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft
Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Inicio rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Archivos de programa\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibalatino.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{49ABB802-4153-41A4-B0FE-B84765625460}: NameServer = 146.155.4.4,146.155.4.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{75B712B2-53BA-43A1-A5A2-2DD14F9CD815}: NameServer = 192.168.1.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#5
infaddict

infaddict

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Hi :)

Just some tidying up to do now...

There could be some files from the Vundo/Crypt/Winfixer infection lying around. Just to be safe you need to check for them and delete them if they exist.

To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon.
  • Select the Tools menu and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
Using Windows Explorer or My Computer, delete the following files :

(note that the files will not actually end with a '*', but could have any extension such as '.dll' - you should delete any files with a name of 'utstv' no matter what extension they have)


C:\WINDOWS\system32\utstv.*



Finally, the following files are being reported as containing adware infections. I highly recommend you also delete the following files :

C:\WINDOWS\inf\conscorr.inf
G:\downloads\worms\worms\WormsArmageddon-dm.exe

and the following folder :

C:\Archivos de programa\PowerScan\

Then reboot your machine and post back with a fresh HijackThis log. Also let me know how your system is running :tazz:
  • 0

#6
akbat

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Hi,

Just some tidying up to do now...


:woot: thanks for the good news. I delete everything you suggest me, and after the reboot i did a hijackthis check and the log is at the end of the post.

My system is running :) but if possible and you have time (and extra patience :tazz: ) i would like to ask you a couple of questions about zone alarm. There are some advices like the following:

Generic host process for Win32 services is trying to access the internet
Id: not available in zone alarm
Application: svchost.exe

The IP's trying to access are the DNS servers of my connections, but since now i don't trust anything now and zone alarm didn't know the application, i did some research in the web and i found lots of different opinions recommending to trust or to nontrust this application. In other case, what about applications like google desktop which is trying to connect to some IP (DNS port) that i don't know. So, after these cases, i think that i have 2 questions:

1. What about applications that i don't know (neither zone alarm) and after some research i found different opinions about trust and nontrust the application.
2. What about known applications trying to do something that i don't understand. There are some actions that i do understand but i think that would be a little obsesive (and optimist) to try to understand every application requirement before allow zone alarm to give the permission :)

I think that a good plan would be to deny everything and if something don't work, check wether the reason is some related application that was blocked. However i ask you because of the experience i imagine that you have.

Now, thank you very much infaddict for all your help, i really appreciate it. And finally here's the Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 21:47:57, on 15-11-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Archivos de programa\Apoint2K\Apoint.exe
C:\Archivos de programa\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TFNF5.exe
C:\Archivos de programa\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fpdisp4.exe
C:\Archivos de programa\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe
C:\Archivos de programa\Easy SMTP Server\SMTPServer.exe
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe
C:\Archivos de programa\MSN Messenger\msnmsgr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Archivos de programa\Nikon\NkView6\NkvMon.exe
C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Archivos de programa\HP\hpcoretech\comp\hptskmgr.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\Outlook Express\msimn.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Archivos de programa\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.cl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibalatino.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.cl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktopIE.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Archivos de programa\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Archivos de programa\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Archivos de programa\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\fpdisp4.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [IVPServiceMgr] C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Archivos de programa\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [smtpsrv] C:\Archivos de programa\Easy SMTP Server\SMTPServer.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Archivos de programa\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\ARCHIV~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Archivos de programa\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Archivos de programa\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Iniciador rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Inicio rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de programa\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Archivos de programa\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibalatino.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{75B712B2-53BA-43A1-A5A2-2DD14F9CD815}: NameServer = 192.168.1.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\ARCHIV~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Archivos de programa\Archivos comunes\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Archivos de programa\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • 0

#7
infaddict

infaddict

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Hi akbat :)

My system is running but if possible and you have time (and extra patience ) i would like to ask you a couple of questions about zone alarm

No problem at all, that's what I'm here for :)

Generic host process for Win32 services is trying to access the internet
Id: not available in zone alarm
Application: svchost.exe

It is fine to let this have access to the internet. This is a genuine windows process and amongst other things, downloads critical security updates onto your computer.

1. What about applications that i don't know (neither zone alarm) and after some research i found different opinions about trust and nontrust the application.
2. What about known applications trying to do something that i don't understand. There are some actions that i do understand but i think that would be a little obsesive (and optimist) to try to understand every application requirement before allow zone alarm to give the permission

I think that a good plan would be to deny everything and if something don't work, check wether the reason is some related application that was blocked. However i ask you because of the experience i imagine that you have.

These are good questions. If an alert appears for an application that you don't know and after research are still not sure, then do not allow it access. It will most often be bad or not required in this case. This is not a permanent block (even if you tick 'always perform this action'), because you can enter the ZoneAlarm program and configure programs at any time you like.

In terms of actions, there are normally only 3 main ones that ZoneAlarm will warn you about. The first is that somebody is attempting to gain access to your computer (i.e. an IP address from outside on the internet is trying to contact your computer). From memory this is a red coloured alert. This should happen fairly soon after you connect to the net after first installing ZoneAlarm. There should be a tick box asking ZoneAlarm to do this silently in future - you should tick this. ZoneAlarm will then block all incoming requests to your computer, which is what you want :woot:

The second most common action is an application on your computer requesting internet access. Zone Alarm will popup an alert telling you the name of the application and some other info. As previously discussed, if you do not know this application then do not allow access. Normally you will recognise the application (e.g. iTunes) or it will make sense that it has popped up at that exact time (e.g. you asked Adaware to check for updates on the internet).

The third most common action is that an application is trying to become a server. This means it can accept connections from the internet. This type of action is usually only associated with file sharing or P2P programs, but some legit applications do this such as FTP server programs etc. This type of alert is a different colour and is easy to spot. Again, only allow this if you recognise the application.

Anyway, onto the good news.... Congratulations, your log is clean :tazz:

Since your issues have been addressed and you are ready to travel the net again, I will just give you a few ideas on how to stay safe out there. Best of all these programs are all readily available on the net for free :woot:

To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:

Spyware Blaster Spyware Guard

Might I suggest the following Free Spyware programs for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE--Adaware Tutorial

Spybot S&D--Spybot Tutorial

Antiviruses play an important role in keeping your computer safe and worry free while using the net. *NOTE* Only one antivirus must be allowed to run on your computer, as having two or more running can and will cause conflicts.

AVG Avast

Firewalls are also a must in any good prevention :

Zone Alarm Sygate Kerio

There are different browsers available on the net, other than Internet Explorer, we believe!! these are better for security purposes :

Firefox Opera

You must stay on top of your updates at all times, for the above mentioned applications.

It is vitally important to stay on top of your critical updates provided by microsoft.

This can be accessed by going to Windows Updates and following the prompts.

To add to the performance of your computer, i suggest a weekly maintenance program. Run this tool. Ccleaner

Lastly a second opinion on the Antivirus that you have chosen. I suggest running these online virus scans periodically, just to make sure that the av is doing a proper job, of keeping you safe :

Rav Online Scan Housecall Online Scan Panda Activescan

Housecall Java Online Scan<---For those who use Firefox, or opera.

And finally a little Posted Image How did I get infected in the first place ? (by Mr. Tony Klein)

Good luck and safe surfing :woot:
  • 0

#8
infaddict

infaddict

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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