[Simon232]

My Dad works for a home business / mail order company and has to order online the products he sells to his customers. However we have recently had a problem with the companies online ordering page: There is an 'error on page' message and nothing happens when we try the page's 'add to order' or 'delete to order' buttons.

Javascript is on, cookies are enabled, temp caches have been deleted. We're using IE6 but I don't have a cd to re-install it. Sorry if I have not given enough info, but I can provide more if neccesary. I have to sort this out and soon so I really hope you can help.

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Try the site out in an alternate browser such as Firefox or Opera.

Thus eliminating the possibliity of it being a website fault.

[Neil Jones]

Try the site out in an alternate browser such as Firefox or Opera.

Thus eliminating the possibliity of it being a website fault.

[Simon232]

I already tried the site with Firefox and it didn't help. Besides, it's - frustratingly enough - IE compatible only. It works fine on other computers and it was working fine on ours until a few weeks ago. I'm totally stumped as to what to do but I have to get this sorted soon.

We also have the [bleep] Winfixer virus. I was going to try and sort out the browser problem first, but could the Winfixer thing be causing the problems?

[Neil Jones]

More than likely, pop to the Malware forum to clean it out.