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ps guard possibly others please help!


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#1
patternman

patternman

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When system boots, it goes to windows desktop then to blue screen with the following
a fatal exception 0D HAS OCCURRED AT 0028:C0004CDB IN VXC VMM(01) + 00003CDB THE CURRENT APPLICATION WILL BE TERMINATED
PRESS ANY KEY TO CONTINUE
THAT IS WHAT WE DO AND THEN IT TAKES US BACK TO THE WINDOWS DESKTOP AND ABOUT HALF OF THE TIME AN ERROR MESSAGE APPEARS
" IBM00003 PERFORMED ILLEGAL OPERATION AND WILL BE SHUT DOWN"

HAVE DONE EVERYTHING YOU LISTED TO DO PRIOR TO POSTING HIJACKTHIS LOG.

WE ARE ON A DIFFERENT COMPUTER SENDING THIS BECAUSE PS GUARD AND OR WHATEVER ELSE IS ON THE MACHINE KEEP RELOADING AND LOCKING THE COMPUTER UP.

RAN SOME SOFTWARE YOU RECOMMENDED FROM A CD TO HAVE IS SCAN AND FIX

RAN HIJACKTHIS AFTER ... HERE IS THE LOG

HAVE NOT SHUT HIJACKTHIS DOWN ON INFECTED COMPUTER

PLEASE HELP!!!!! THANK YOU! THANK YOU! THANK YOU!!!!
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#2
patternman

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oops! think I did it wrong when trying to send hijackthis log
here is it - I hope!!

Logfile of HijackThis v1.99.1
Scan saved at 1:13:28 PM, on 10/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SPOOLSRV32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGEMC.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\GRISOFT\AVG7\AVGAMSVR.EXE
C:\TOOLS_95\IOWATCH.EXE
C:\TOOLS_95\IMGICON.EXE
C:\PROGRAM FILES\MICROSOFT REFERENCE\BOOKSHELF 2000\QSHELF2K.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\HJT\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://66.40.16.232/hy/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness-dell.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.excite.com/microsoft/ie50
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.excite.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.nps.gov/shil
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\SPYBOT~7\SDHELPER.DLL (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [Change Lines] C:\chngline.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [VsEcomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\vsecomr.exe
O4 - HKLM\..\Run: [P.S.Guard] C:\Program Files\P.S.Guard\PSGuard.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVG7\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVG7\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVG7\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] c:\windows\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [Srv32 spool service] C:\WINDOWS\System\spoolsrv32.exe
O4 - HKCU\..\Run: [Shell] "C:\WINDOWS\SYSTEM\ibm00003.exe"
O4 - HKCU\..\RunServices: [Shell] "C:\WINDOWS\SYSTEM\ibm00003.exe"
O4 - Startup: Iomega Startup Options.lnk = C:\Tools_95\IMGSTART.EXE
O4 - Startup: Iomega Watch.lnk = C:\Tools_95\IOWATCH.EXE
O4 - Startup: Zip Disk Icons.lnk = C:\Tools_95\IMGICON.EXE
O4 - Startup: QuickShelf 2000.lnk = C:\Program Files\Microsoft Reference\Bookshelf 2000\qshelf2k.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Startup: EPSON Background Monitor.lnk = C:\ESM2\Stms.exe
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .DImg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://smbusiness-dell.excite.com/
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab


thanks again!!!
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