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Norton Ghost 10 Error (Cannot Create Recovery Points)


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#16
bigbolt

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After the usual rounds of uninstalls/installs of NG10, EVENTUALLY found that BlackIce Proventia Desktop Protection Version 8.0.675.1720 firewall was causing the problem (this firewall has "application protection"). [Originally, was using WinXP SP2's built-in firewall]
...
Anyway, if you are running any kind of firewall, other than the built-in Windows XP SP2 firewall, you might try and turn it off !

I wanted to thank you guys for posting this information because it helped me solve my problem with Norton Ghost 10. I have been doing a fresh replatforming of my computer, and had installed Norton Ghost 10 and created a couple of Recovery Points to a networked, mapped, drive location on another PC on my home netowrk. Today, I went to do another Recovery Point, but I was encountering these similar problems (after about 20 seconds of creating a Recovery Point, Norton Ghost would error out ). Sample:

============================
-Error EC8F17B7: Cannot create recovery points for job: Recovery point of C:\.
--Errors exist.
---Unable to write to file.
----Error EBAB03F1: The specified network name is no longer available.
----Unable to set file size.
-----Error EBAB03F1: The specified network name is no longer available.
============================

Since my last successful Recovery Point, I had installed MS Office and also the Panda Titanium Antivirus 2005. After reading the point above, I decided to un-install Panda. Trying to create a Recovery Point after this worked without a problem. I had previously tried to deactivate the Panda Firewall, and in fact, all the features of Panda, but Norton Ghost kept on giving the same problem.

Anyway, I created my Geeks To go account today, just to post this update on this thread because I thought it might help others.

THANKS! :whistling:
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#17
ralphie

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Hello all,

The problem went away when I re-install my OS and Ghost 10 without Norton Antivirus. I know this makes no sense, but that's what happen. Nothing else was different in the new install; but of course, I guess I can't be 100% sure of that. Since the new install though, Ghost 10 has worked very well (no thanks to Symantec's Tech Support who was completely useless).

I hope this helps.

Ralphie

Edited by ralphie, 20 November 2006 - 07:16 AM.

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#18
puppypapa

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LL1

THANKS YOU SAVED MY WEEKEND.GOT IT UP AND RUNNING. ONLY TOOK 14 HOURS TILL I SAW YOUR POST
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#19
mikeallnonecom

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:whistling: I had the same problem with the coppy error and other copy errors on Ghost. After removing all partitions and copying all 4 partitian I at a time and the addition of a drive letter in one case, I nor have a perfect copy of the whole drive.
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#20
Ktritan

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Thats the trick!! I'm not exactly sure how to tell when the chkdsk "comes back clean" but keep running it several times and that fixes the problem. Thanks LatinLover1!!!!!
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