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#1
RCaldwell

RCaldwell

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I've been having trouble getting my browser to work for about a week now. The internet works, as i'm still able to use my Messenger service. But i am unable to view websites of any sort. I've tried everything on your list and still nothing. My last resort i assume will be to see if something is wrong with my registry files. I've run the hijackthis program and i got the following log, any help that you can provide me would be more than greatly appreciated, its very hard having to come to school or work to just get some simple information off the web.

Logfile of HijackThis v1.99.1
Scan saved at 7:54:37 AM, on 10/21/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\TrojanHunter 4.2\TrojanHunter.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Program Files\ISP50\bin\bartshel.exe
C:\Program Files\ISP50\bin\bartshel.exe
C:\PROGRA~1\ISP50\dialer\DIALER.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Rian\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?atgkn
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?atgkn
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0.0.1:80
R3 - URLSearchHook: (no name) - {868360AA-6BFA-62B6-9BA1-7CDF884A98C8} - ssweeper.dll (file missing)
O1 - Hosts: 1159680172 auto.search.msn.com
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [TemplateDongle] bnui.exe
O4 - HKLM\..\Run: [StartCpl] NsCplTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E25CA6C-52AE-47E0-BF44-BC5B3A0403F4} - http://www.anywebcam.com/awc/SGT.ocx
O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
O16 - DPF: {33331111-1111-1111-1111-622221193458} - file://c:\ex.cab
O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefend...bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildt...ron/install.cab
O16 - DPF: {BF4FC0C7-4387-4D18-AD86-DF33DDDE33C7} - http://hot.activebud...ld/websetup.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{ED1004D6-E3DF-4039-9D3F-1EF72FBCB177}: NameServer = 69.50.161.132 85.255.112.15
O19 - User stylesheet: C:\WINDOWS\stsheets.dat
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I also get these hijackers to show up on my Spybot S&D everytime i run a scan and i'm unable to get rid of them
Elitum.EliteBar: Settings (Registry key, nothing done)
HKEY_USERS\S-1-5-18\Software\LQ

Elitum.EliteBar: Settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\Software\LQ

LSA: Settings (Registry key, nothing done)
HKEY_USERS\S-1-5-18\SYSTEM\CurrentControlSet\Control\Lsa

LSA: Settings (Registry key, nothing done)
HKEY_USERS\.DEFAULT\SYSTEM\CurrentControlSet\Control\Lsa

Possible hijacker: User settings (Registry change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Styles\User Stylesheet!=

Possible hijacker: User settings (Registry change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Styles\User Stylesheet!=

Possible hijacker: User settings (Registry change, nothing done)
HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Styles\User Stylesheet!=

Possible hijacker: User settings (Registry change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Styles\User Stylesheet!=


I'm giving you as much information that i have at the moment, if you need anymore information i will be glad to get for you.

Rian

Edited by RCaldwell, 21 October 2005 - 11:07 AM.

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