Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Explorer freezes when renaming or deleting folders

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Hi !

several weeks I have this problem with Windows XP Pro SP2

When using Explorer for renaming or deleting folders, I have the error message "the instruction at "0x025c415b" uses the memory adress "0x00000000". The memory could not be "written".

I've made :

- antivirus scanning with Norton 2005 with last virus definitions
- adaware scanning
- spybot scanning
- Hijackthis analysis by a french forum
- Repairing windows from the CD

Nothing helps...

I've read that the "0x00000000" error usually deals with explorer 'shell' problems.

So I have downloaded 'ShellExView' but there are a LOT of shells there !

I once stopped the error by desactivating the "Hyper Terminal Icon Ext" from Hilgraeve. But after reboot of the PC, the error came back...

Wich shells could be the cause of my problem ? Which ones could I desactivate ?

Could somebody help ?


  • 0


Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue progress bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

If no change

Please go here to repair your operating system

Repair XP

If no change, or you are unable to run XP Repair

Alternate XP Repair Guide

Use the last one - Windows Installation CD to repair the current installation, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running the repair it will be necessary to install all Windows Updates

The next part is optional

Get the trial of Tune Up 2006 here

Tune Up 2006 Trial

Run disc clean up then registry clean up, then click optimize to run reg defrag, which needs a reboot
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP