[g2i2r4]

You can remove these two using the software panel
Holdem Poker (remove only)
HotKeyz 2.3.0.0 It was detected by Panda and you told me you don't use it

The malware was found by Panda, can you rerun Panda to see what it says now?
I'll check back tomorrow (need some sleep now)

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What do you mean by "software panel"? So I deleted nothing.

Holdem Poker is a legit site I use to play online poker.
The HotKeyz I do not use.

I ran Panda Activescan again (20051027), and it gave me the same list.

Incident Status Location

Possible Virus. No disinfected C:\Program Files\Skynergy\HotKeyz\eSellerateControl200.dll
Adware:adware/sidestep No disinfected C:\WINDOWS\Downloaded Program Files\SbCIe02a.inf

However this time I DO see SbCIe02a.inf in the folder above using MyComputer. Last time it was NOT there after running Panda; I could not find it.

I sent the eSellerateControl200.dll file to the Panda Virus Lab, asking them what do they mean by the status "no disinfected"?

So --- did I do wrong running remove.reg and killbox under SAFE mode?

Rich

[rckolon]

What do you mean by "software panel"? So I deleted nothing.

Holdem Poker is a legit site I use to play online poker.
The HotKeyz I do not use.

I ran Panda Activescan again (20051027), and it gave me the same list.

Incident Status Location

Possible Virus. No disinfected C:\Program Files\Skynergy\HotKeyz\eSellerateControl200.dll
Adware:adware/sidestep No disinfected C:\WINDOWS\Downloaded Program Files\SbCIe02a.inf

However this time I DO see SbCIe02a.inf in the folder above using MyComputer. Last time it was NOT there after running Panda; I could not find it.

I sent the eSellerateControl200.dll file to the Panda Virus Lab, asking them what do they mean by the status "no disinfected"?

So --- did I do wrong running remove.reg and killbox under SAFE mode?

Rich

[g2i2r4]

Here'w how to use the software panel to uninstall.

Move to Start > Settings > Control Panel
Double click Add/Remove Programs.
Within Add/Remove programs click the "Install/Uninstall" tab or click the "Change or Remove Programs" button.
Within this section you will see a listing of programs that are currently installed that support this feature. If the program I’m advising you to uninstall is listed within this list, highlight it and click the Add/Remove or uninstall option or button.

If you use the poker program, keep it.

Now that you can see it, remove this file:
C:\WINDOWS\Downloaded Program Files\SbCIe02a.inf

Panda detects eSellerateControl200.dll as a possible virus. You can remove the program and thus remove a possibly unwanted program to remove it.

***

Is the computer running okay now?

Edited by g2i2r4, 28 October 2005 - 12:05 PM.

[rckolon]

Panda Virus Lab determined eSellerateControl200.dll file had no virus.

But why it was in Hotkeys folder is real mystery.

CD player still malfunctions. No sound yet on dialer.

I went into Phone and Modem Options in control panel. When I look at device status, the computer says it is in working order. I clicked the troubleshoot button. I researched into modem troubleshooting thru this Microsoft self-help.

It is known to the system as a Lucent Win Modem on COM3. However when I look in the Device Manager under PORTS, there is no COM3. Just COM1, COM2, LPT1. The troubleshoot help gave no info about what to do in this case.

Rich

[rckolon]

I went into Add or Remove programs and removed Hotkeyz.

I went into MyComputer and deleted two eSellerate dll's and one SbCIe02a.inf file.

My prior post was written before I saw your latest post.

Rich

[g2i2r4]

C:\Windows\cdplayer.ini gets updated each time you use it.

Does this happen on all cd's (original and copy)?

What CD player are you using?

[rckolon]

The CD player works terrible with Warren Zevon's "Genius" CD after track 16, even going into extended stuttering mode. However my wife's daughter saved the songs from the CD, and they work perfectly as MP3 audio, without the CD in the drive.

Problems exist when this CD is played by RealPlayer AND Windows Media. So it's not the specific software player.

The same CD worked FLAWLESSLY from start to finish on ANOTHER computer. It's a great CD.

Most of my CDs play without problem, maybe because many have less songs than the Zevon album?

I sometimes find it hard to get Paul Simon's "Graceland" CD to start playing, well before this problem with my recent purchase of Zevon's album. I thought that was isolated to the Simon CD.

I noticed when I tried to play the Zevon CD yesterday that the cdplayer.ini was modified to the new current date and time.

I am running PlexWriter 16/10/40A CD RW PXW1610TA/BPS%.

Just a wild thought: could a WAV file have been corrupted?

Rich

[g2i2r4]

Let's see if some program file got corrupted:

• From the Start menu, select Run.
• In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
• Select the OK button.
• Follow the prompts throughout the System File Checker process.
• Reboot the computer when System File Checker completes.

You should be able to play any file on your computer is it plays well on another computer. So let's check this first.

[rckolon]

I typed in the sfc /scannow and surprise! It asked for my Windows XP Home Edition CD. I could not find any with my original purchase material, just a Magnell Recovery CD and a small booklet, which said the Microsoft Certificate of Authenticity was attached to my PC. Yes it's on top of the CPU.

I put the Magnell Recovery CD in, and the scannow started choking, saying that "Files are required for Windows to run properly must be copied to DLL cache. Insert your Windows XP Home Edition CD-ROM now." When I clicked Information, it said "You inserted the wrong CD (i.e. a different Windows product CD than the version installed). (or) The CD-ROM drive in your system is not functioning.

This prompting kept up repeatedly. I exited out of the program unfinished.

As if that wasn't a disappointing result ...

Now my CD player doesn't even start Realplayer when I put the Zevon CD in it. MyComputer does not list the CD Drive D. Realplayer says "No CD drive detected".

It doesn't even make a whirring sound any more when I insert a CD. It did before, but the last few months it was a very loud whir.

Perhaps the CD RW player was on its last legs as a functioning device, unrelated to the trojan???

It still allows me to insert a Cd and eject it. Just won't do anything with it.

Rich

[rckolon]

MyComputer recognizes the CD drive D today.

Maybe I have a Halloween trojan.

I'm not going to press my luck and try it. I suspect the CD drive gets "warm" and then malfunctions.

Rich

[g2i2r4]

Maybe the drive needs replacing. You could try to get some tech advise on the forum before replacing in, just to be sure.

Is the rest of the computer running okay now?

[rckolon]

The one remaining problem I notice is that the Windows XP dialer no longer makes a sound when dialing into the ISP. This did not occur before the trojan attack. How do I get it to make those connection sounds again? (Don't need any secret calls to who knows where? )

Almost sounds (ahem) like a modem command was altered/added to turn sound off. It's a 56K ZOOM v.92 PCI V/F/D.

Rich

[g2i2r4]

You may want to check page 21 of the manual (trouble shooting area) to set the dial tone.

If you don't have the manual check here.

[rckolon]

That was what I needed.

I found the modem properties had an extra initialization command ATM0S7=255S. I reset it to ATL2S7=255S. I got the sounds back. (It's been years since I messed with those.)

Thanks! You have been a great help!

You can close the topic.

I'll donate after next paycheck.

Good job!



Rich

[g2i2r4]

Thanks great news!
I had to find the manual too.
Thanks in advance for your support.

Please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  
  You can find instructions on how to enable and re-enable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Re-enable system restore with the instructions from the tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer always has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & Hijacker protection on your computer alongside your virus protection. You should also scan your computer with this program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware – Download and install Ad-Aware. You should also scan your computer with this program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.