[H3LL]

PSGuard infection.

I have Windows XP SP2 with automatic updates.

I use Spybot Search & Destroy, Adaware and the Yahoo Spyware remover on a regular basis and AntiVir is my anit-virus software. Firewall is MS standard only.

The Spybot and Adaware always detect PSGuard and remove it (second scan shows it gone).

On re-boot it is again detectable by Spybot and Adaware.

I have managed (I forget how) to stop the original problem with the desktop warning screen) but cannot stop it returning to be detected again by the above.

I get SpyBot messages while cleaning about a registry change to delete www.bestwebpages.com (about 6) which I allow to happen (I assume the delete is the clean-up).

It's always back again next time I do a scan.

I have HijackThis v1.99.1 installed on my PC but it never shows the nasties I have seen in other PSGuard removal guides and I never find the anything using RegCleaner after a Spayware scan that seems to relate to an orphan created by the cleanup.

Can anyone help?

Thanks in advance for your time and trouble.

[Advertisements]

Welcome H3LL to Geeks to Go!

Can I have a look at that HijackThis log please.

[g2i2r4]

Welcome H3LL to Geeks to Go!

Can I have a look at that HijackThis log please.

[H3LL]

Thanks for helping.

This is my log taken after a Spybot and Adaware scan and a AntiVir scan.

XP drive drive is F: not C: (C: not used very much has old 98 on it...Don't ask me why)

BEGIN
====

Logfile of HijackThis v1.99.1
Scan saved at 23:35:03, on 24/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\AVPersonal\AVWUPSRV.EXE
F:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
F:\WINDOWS\system32\svchost.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
F:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
F:\Program Files\AVPersonal\AVGNT.EXE
F:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
F:\Program Files\iTunes\iTunesHelper.exe
F:\Program Files\iPod\bin\iPodService.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
F:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
F:\Program Files\Avant Browser\avant.exe
F:\WINDOWS\explorer.exe
F:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: dlexpertclick Class - {A6927151-F5B4-11D4-AE7A-00D00925CF52} - F:\PROGRA~1\DLExpert\dll\iehelper.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - F:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] F:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [SiSUSBRG] F:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "F:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] F:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] F:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] F:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [AVGCtrl] "F:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "F:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] F:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [CommCtr] F:\PROGRA~1\NET2PH~1\CommCtr.exe -auto
O4 - HKCU\..\Run: [MsnMsgr] "F:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = F:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = F:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download by DLExpert (Faster) - F:\Program Files\DLExpert\get.htm
O8 - Extra context menu item: &ieSpell Options - res://F:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &MSN Search - res://F:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm
O8 - Extra context menu item: Add to AD Black List - F:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - F:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Check &Spelling - res://F:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Download &All by DLExpert (Faster) - F:\Program Files\DLExpert\getall.htm
O8 - Extra context menu item: Highlight - F:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - F:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Open In New Avant Browser - F:\Program Files\Avant Browser\OpenInNewBrowser.htm
O8 - Extra context menu item: Open in new background tab - res://F:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/229?8c040a88c38145f1a6abedd1ccc2d59a
O8 - Extra context menu item: Open in new foreground tab - res://F:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/230?8c040a88c38145f1a6abedd1ccc2d59a
O8 - Extra context menu item: Search - F:\Program Files\Avant Browser\Search.htm
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - F:\Program Files\ieSpell\iespell.dll
O9 - Extra button: DLExpert - {4AB89EA8-E2B8-11d4-AE71-00D00925CF52} - F:\Program Files\DLExpert\DLExpert.exe
O9 - Extra 'Tools' menuitem: &DLExpert - {4AB89EA8-E2B8-11d4-AE71-00D00925CF52} - F:\Program Files\DLExpert\DLExpert.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: f:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comne...login-devel.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {EBE67253-D4EA-11D3-845A-00500483D287} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{B0BC05FF-7E9F-4029-9B93-CD0B4F9EDFD0}: NameServer = 212.74.114.129 212.74.114.193
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "F:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - F:\PROGRAM FILES\AVPERSONAL\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - F:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: Bonjour Service - Apple Computer, Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - F:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe

END
===

Thanks

[g2i2r4]

Let's see what we can find.

Please disable SpybotSD’s protection, as it may hinder the removal of the infection. You can enable it after you're clean.

Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on Resident icon.
Uncheck Teatimer box and/or Uncheck Resident.
Close Spybot.

***

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!

***

Download smitRem.exe version 2.7 and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***

Please download the trial version of ewido security suite.Install ewido security suite
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

Launch ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button

The program will now go to the main screen
You will need to update ewido to the latest definition files.On the left hand side of the main screen click update
Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed, close Ewido for now.

***

Please update AdAware SE 1.06 to the latest definitions.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
Reboot your computer.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***

Reboot back into Windows
Run the Free use Panda Active Scan.

• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on Local Disks to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Add Reply.

[H3LL]

After having the problem for ages, PSGuard has failed to return after posting here. Maybe the killers have been upgraded to cope.

Or could it be that it knew that I had come here and just gave up.

I would just like to say thank you for the time you spent replying to my request. I have the details now, should it dare to return.

.