Hi,I am new here and am hopefully looking for some help or advice,pls.
The problem is recognised by Windows as a Data Execution Prevention error,when I try opening the "My Music" file from my documents folder.I then receive a Windows/Microsoft pop-up box which reads:
"To Help protect your computer,Windows has closed this program"
I have opened the Event Log,which reads:
After sending error report to Microsoft..this warning message closes My Music file.
I have Windows Media Player still working perfectly and is not impaired with this problem from a playing any my music files,the problem is just accessing the My Music file from My Documents.
I have my firewall always switched on and have added security from my Livebox router..I have up-to-date anti-virus protection (have latest definitions installed) also Spybot and Ad-Aware installed as well.
I have run all above and they have not detected anything at all and I am at a loose end to curing this problem.
The Microsoft website..just informs you of what Data Prevention problem is all about..but offers no fix's or additional download software to correct this problem..
So after trying to provide as much info that is available..I am here hoping you can offer some help and advice or how to clear the problem or alternatives.