Recently my computer was infected with the "Surfer Sidekick" program, which is a real pain. At anyrate I looked on several forums and on one I found directions for removing this program which included downloading several programs like Ewido, CleanUp, Nailfix etc, the full instructions were
"Install ewido security suite
When installing, under "Additional Options" uncheck..
Install background guard
Install scan via context menu
Launch ewido, there should be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files.
On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")
Exit ewido. DO NOT scan yet.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates
Download CleanUp
Install the program, dont run it yet, we will later.
Please download this file: Nailfix Utility
Save it to your desktop.
DO NOT run it yet.
Download dsrfix.zip
Save it to your desktop.
Unzip dsrfix.zip and extract it to your desktop.
This will create a new folder on your desktop named dsrfix.
Do Not open that folder yet.
Please download APT and unzip the contents to a new folder on your desktop.
Open the folder you just created and click on apt.exe and search in the window for c:\windows\system32\lccqdw.exe[/color].
Open your C:\Windows\system32 folder and search for lccqdw.exe.
Don't delete it yet, just leave the system32 folder open so you can see the bad file.
In APT again, Select c:\windows\system32\lccqdw.exe and Click Kill3
Then immediately delete lccqdw.exe from your system32 folder.
Close APT.
To reboot into SafeMode with Windows XP, you can follow these steps from Microsoft:
Next, please reboot your computer in SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, start tapping press F8 key.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.
Once in Safe Mode, please double-click on nailfix.exe.
Click "Next" in the setup, then make sure "Run Nailfix" is checked and click "Finish".
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.
Now open ewido and do a scan of your system.
Click on scanner
Click on Complete System Scan and the scan will begin.
You will be prompted to clean the first infection.
Select "Perform action on all infections", then proceed.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report.
Save the report .txt file to your desktop or a location where you can find it easily.
Now scan with HJT and place a checkmark next to each of the following items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.yoursearchbar.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - URLSearchHook: (no name) - {02EE5B04-F144-47BB-83FB-A60BD91B74A9} - C:\Program Files\SurfSideKick 3\SskBho.dll
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll
O4 - HKLM\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
O4 - HKLM\..\Run: [Dinst] C:\WINDOWS\dinst.exe
O4 - HKLM\..\Run: [ueckoqi] c:\windows\system32\lccqdw.exe r
O4 - HKCU\..\Run: [SurfSideKick 3] C:\Program Files\SurfSideKick 3\Ssk.exe
Close all open windows except for HJT, then click the Fix Checked button. Close HJT.
Now open the folder dsrfix on your desktop.
Double-Click on dsrfix.bat
A window will pop up briefly then close, this is normal.
Enable show hidden files and folders:
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK
Now using Windows Explorer find and remove the following folders/files if present:
C:\Program Files\SurfSideKick 3\ <-- Folder
C:\WINDOWS\dsr.dll <-- File
C:\WINDOWS\dinst.exe <-- File
c:\windows\system32\lccqdw.exe <-- File
Now run the CleanUp program:
*IMPORTANT NOTE*
CleanUp deletes EVERYTHING out of your temp/temporary folders, it does not make backups.
If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp
Running CleanUp
Start CleanUp by double-clicking the icon on your desktop (or from the Start > All Programs menu).
When CleanUp starts go to the Options button (right side of CleanUp screen)
Move the arrow down to "Custom CleanUp!"
Now place a checkmark next to the following (Make sure nothing else is checked!):
Delete Cookies
This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea
Empty Recycle Bins
Delete Prefetch files
Cleanup! All Users
Click OK
Then click on the CleanUp button. This will take a short while, let it do its thing.
When asked to reboot system select No
Close CleanUp"
Now, I went through all these steps until I got to "download dsrfix.zip" which is suppose to be located at www.atribune.org Here's my problem, apparently this file doesn't exist because when I try to download it, it won't, I can't find it on the page either. I was wondering if maybe there was another method to remove Surfer sidekick? Thank you so much for your time.
Sign In
Create Account
