I then tried to do a modem test on my computer to see if it was working and the modem test said that it wasn't working properly but didn't really say what the problem was. So I don't know what to do or how I can fix the modem, if it is a modem problem or is it AOL ? How do I check and fix the modem? I"m on a Dell desktop running windows 98, using a dial up connection.
getting connected to the internet problems
Started by
shortcake
, Oct 25 2005 07:38 PM
#1
Posted 25 October 2005 - 07:38 PM
I then tried to do a modem test on my computer to see if it was working and the modem test said that it wasn't working properly but didn't really say what the problem was. So I don't know what to do or how I can fix the modem, if it is a modem problem or is it AOL ? How do I check and fix the modem? I"m on a Dell desktop running windows 98, using a dial up connection.
#2
Posted 25 October 2005 - 08:44 PM
Did you get a software disk with the modem? How were you connected with the net before? If you know the make and model of modem just go to the makers website for the software. I will require a bit of hunting around.
#3
Posted 26 October 2005 - 07:24 PM
I tried using the software disk that was sent with the computer from Dell and it only lists modem's comaptable with windows NT, I"m on Windows 98 so not sure if that will work ? I went to the dell website from another computer at a different location to get the driver and its a zip folder. I can save the files to disk and download the driver that way but the problem is that its a zip folder, and the computer I"m wanting to install it on doesn't have winzip. The computer I downloaded the file from is on windows xp. What should I do now ?
#4
Posted 07 November 2005 - 07:42 PM
I tried installing the modem driver I got off of the Dell's website for the computer and it didn't work. It would unzip the files but still no connection to the internet. Still saying no internet connection could be found. This is after I completely erased the hard drive previously. Is there something else I need to install besides the modem driver? What do I do now? Running windows 98. dial up.
#5
Posted 10 November 2005 - 04:56 PM
I tried installing the modem driver I got off of the Dell's website for the computer and it didn't work. It would unzip the files but still no connection to the internet. Still saying no internet connection could be found. This is after I completely erased the hard drive previously, and reinstalled windows 98. Is there something else I need to install besides the modem driver? What do I do now? Running windows 98. dial up.
Any help or suggestions would be appreciated!
Any help or suggestions would be appreciated!
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