not alot to explain and i think that will cause some confusion, but here goes.
all users are using an RDP to access the server and are recieving "screenshots" pulling a session to themselves similar to the one you have before you. all programs are provided from the server, i have in some cases, winterm's (dummy terminals) accessing the server as well. all users are remoting in to the server. when i say inytermitinate i mean that when loged on they will experience a stop of service, (typing and no response then it catches up to them) then all is good. it is the stopping of service that i am trying to figure out....some offices it is worse than others, i am the only support for 25 locations (2-4 users per) and have my hands full as it is (do not want to have to support each LAN as well as the server, nor the time to do so) am at my wits end and am looking for any suggestions. i have considered using my ISP to have thier tech come and review the LAN here and see if it is a LAN prob, other than that i dont know...i did have a comp here on the LAN with a worm that I took off line, it was blasting my gateway and i figured it was causing the other computers to fall off. DHCP was being provided by the gateway, does that make sense?
hope this helps some, and ill listen to any advice.