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Downloading Troubles


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#1
walmsley

walmsley

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I run Windows XP, with Norton Antivirus.
Anyway, just recently RealPlayer and Windows Media Player stopped automatically getting CD info. Sometime around then most times that I logged on I got a dialog saying something about not being able to log on using my profile so using the default. Since then I've noticed I cannot download files either.
Aah! Help me?
Thanks

(sorry, I posted this in the wrong forum originally)
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#2
gerryf

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Well, here you are.

I am not certain the two are related, but they could be.

First, Norton Antivirus or Norton Internet Security? You could be blocking some needed ports for those applications. QUIT Norton. Does it return.

The bigger issue is the profile problem. XP home or Pro?

First,

start > run
cmd
<enter>

in the box, type chkdsk /r
say yes to run at reboot.

reboot

take a long walk.

See if your profile loads
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#3
walmsley

walmsley

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Well, here you are.

I am not certain the two are related, but they could be.

First, Norton Antivirus or Norton Internet Security? You could be blocking some needed ports for those applications. QUIT Norton. Does it return.

The bigger issue is the profile problem. XP home or Pro?

First,

start > run
cmd
<enter>

in the box, type chkdsk /r
say yes to run at reboot.

reboot

take a long walk.

See if your profile loads



Norton Antivirus AND Norton Internet Security. But one's a part of the other, yeah?
I never could get it to close properly...
I don't know what this profile thingy is, I mean, there aren't any noticable differences as I log on.

XP Home.

Right... I'll try that chkdsk thing later. Maybe tomorrow morning.
Anyway, turns out nobody else in my family has this problem with downloading stuff... So it's not the computer, it's something to do with my user account. I think.
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