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Help please? VX2, UMONITOR, etc.


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#1
msjetson

msjetson

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I've done everything in the "You Must Read This..." message at the top and still have problems. I can't seem to get rid of VX2, even though I tried to remove it with the Ad-Aware VX2 plugin. Also, when I start my computer I get a UMONITOR error message. Also, after running and then closing Ad-Aware, My Documents opens for no apparent reason. I would really appreciate some help in cleaning my system.

Here's my HJT log file:
Logfile of HijackThis v1.99.0
Scan saved at 2:28:52 PM, on 1/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ALLDATASC\Binn\sqlservr.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2M1.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Documents and Settings\Valued Customer\My Documents\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O4 - HKLM\..\Run: [EPSON Stylus Photo RX600] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2M1.EXE /P24 "EPSON Stylus Photo RX600" /O6 "USB004" /M "Stylus Photo RX600"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - User Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1097607692784
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivi...n/ravonline.cab
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

:tazz:
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#2
irealityworldi

irealityworldi

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To fix VX2 infection (which you have), we are going to need a Find-It log. Please follow the instructions below and post again!
  • Download finditnt2000xp.zip.
  • Unzip the contents of finditnt2000xp.zip to a convenient location.
  • Navigate to the Find It NT-2K-XP folder and double-click on find.bat.
  • A command prompt will open and it will search your computer for malicious files.
  • Once it has finished a Notepad window will pop up with output.txt.
  • Copy the entire contents of output.txt into your next post.

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#3
msjetson

msjetson

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Thanks so much for your help!
Here's the log from FindIt:

Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\Documents and Settings\Valued Customer\Desktop\downloads\finditnt2000xp\Find It NT-2K-XP

------- System Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is 48C2-6974

Directory of C:\WINDOWS\System32

01/16/2005 07:49 AM 223,347 guard.tmp
01/15/2005 02:07 PM 223,347 gpj8l31u1.dll
01/15/2005 01:12 PM 223,347 s0rs0a97ed.dll
01/15/2005 11:01 AM 224,230 fp8803lue.dll
12/30/2004 03:02 AM <DIR> dllcache
09/20/2004 05:59 PM 6,144 access.ctl
10/12/2002 12:21 AM <DIR> Microsoft
5 File(s) 900,415 bytes
2 Dir(s) 22,831,730,688 bytes free

------- Hidden Files in System32 Directory -------

Volume in drive C has no label.
Volume Serial Number is 48C2-6974

Directory of C:\WINDOWS\System32

01/16/2005 07:49 AM 23,482 FFASTLOG.TXT
01/15/2005 01:39 AM <DIR> vmss
01/15/2005 01:39 AM <DIR> wsxsvc
12/30/2004 03:02 AM <DIR> dllcache
09/20/2004 05:59 PM 6,144 access.ctl
2 File(s) 29,626 bytes
3 Dir(s) 22,831,730,688 bytes free

------------ Files Named "Guard" ---------------

Volume in drive C has no label.
Volume Serial Number is 48C2-6974

Directory of C:\WINDOWS\System32

01/16/2005 07:49 AM 223,347 guard.tmp
1 File(s) 223,347 bytes
0 Dir(s) 22,831,730,688 bytes free

------ Temp Files in System32 Directory ------

Volume in drive C has no label.
Volume Serial Number is 48C2-6974

Directory of C:\WINDOWS\System32

01/16/2005 07:49 AM 223,347 guard.tmp
1 File(s) 223,347 bytes
0 Dir(s) 22,831,730,688 bytes free

------------------ User Agent ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{CC30132C-4754-4E1B-959F-291C809ECDD8}"=""


------------- Keys Under Notify -------------

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
@=""
"DLLName"="igfxsrvc.dll"
"Asynchronous"=dword:00000001
"Impersonate"=dword:00000001
"Unlock"="WinlogonUnlockEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\policies]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\s0rs0a97ed.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


------------- Locate.com Results -------------

-------- Strings.exe Qoologic Results --------

C:\WINDOWS\system32\pav.sig: Qoologic
C:\WINDOWS\system32\pav.sig: Qoologic

--------- Strings.exe Aspack Results ---------

C:\WINDOWS\system32\Incinerator.dll: .aspack
C:\WINDOWS\system32\ntdll.dll: .aspack
C:\WINDOWS\system32\pav.sig: AsPack
C:\WINDOWS\system32\Selfupdate.exe: .aspack
C:\WINDOWS\system32\Storm at Sea Evaluation.scr: .aspack
C:\WINDOWS\system32\Waterfall.scr: .aspack
C:\WINDOWS\system32\Webupdate2.dll: .aspack
C:\WINDOWS\system32\WebUpdate2.exe: .aspack

-------------- HKLM Run Key ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"EPSON Stylus Photo RX600"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S4I2M1.EXE /P24 \"EPSON Stylus Photo RX600\" /O6 \"USB004\" /M \"Stylus Photo RX600\""
"HPDJ Taskbar Utility"="C:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\hpztsb07.exe"
"ISUSPM Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"AVG7_EMC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgemc.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"
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#4
irealityworldi

irealityworldi

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  • Download the Pocket Killbox.
  • Unzip the contents of KillBox.zip to a convenient location.
  • Double-click on KillBox.exe.
  • Click "Replace on Reboot" and check the "Use Dummy" box.
  • Paste this file into the top "Full Path of File to Delete" box.
    • C:\WINDOWS\System32\gpj8l31u1.dll
  • Click the "Delete File" button which looks like a stop sign.
  • Click "Yes" at the Replace on Reboot prompt.
  • Click "No" at the Pending Operations prompt.
  • Repeat steps 4-8 above for these files:
    • C:\WINDOWS\System32\s0rs0a97ed.dll
    • C:\WINDOWS\System32\fp8803lue.dll
  • Make sure that "Replace on Reboot" and "Use Dummy" boxes are checked.
  • Paste this file into the top "Full Path of File to Delete" box.
    • C:\WINDOWS\System32\Guard.tmp
  • Click the "Delete File" button which looks like a stop sign.
  • Click "Yes" at the Replace on Reboot prompt.
  • Click "Yes" at the Pending Operations prompt to restart your computer.
  • Double-click on find.bat and post the new output.txt.
  • Do NOT reboot after you post your output.txt because with every reboot, we get new VX2 files. If you have to reboot, post another output.txt after the reboot. :tazz:

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#5
irealityworldi

irealityworldi

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I see that you're online. After the killbox, try the following. I've asked about your case and received a response from coachwife6 (who got the following fix from thatman). Try it and see if it works. Please post a Find-it log and a HijackThis log afterwards to see how it turned out.

Download and install VX2Finder from:
http://www.downloads...g/VX2Finder.exe

Press 'Click to Find VX2.BetterInternet'.

Delete all files found. (note: one file will not delete at this time)

Press 'Open Regedit'. (note: This should take you the Guardian key)

Hilite 'Guardian'
Right Click and choose Security/Permissions (a window will open)
Select 'Advanced'
Remove the Check Mark from 'Inherit from parents…'
Press 'OK' and 'Remove' on the prompts.
Restart Computer (*** important ***)

Run VX2Finder again.

Press 'Click to Find VX2.BetterInternet' again.

Delete the last file.

Press 'User Agent$'.

Press 'Open Regedit'. (note: This should take you the Guardian key)

Hilite 'Guardian'
Right Click and choose Security/Permissions (a window will open)
Select 'Advanced'
Replace the Check Mark in 'Inherit from parents…'
Press 'OK' and 'Add' on the prompts.

Press 'Guardian.reg' (this will remove the registry key)

Press 'Click to Find VX2.BetterInternet' again. (no files should be found)

Press 'Restore Policy'. (restores Debug policy removed by L2me)

Restart computer again.
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