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Virus help...


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#1
CBetancourt

CBetancourt

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Hello; after several antivirus/adware/spyware programs and scans, I hope that I can finally be rid of my problems here. I cannot access any email Web sites, clients, or services (Gmail, MSN, AOL, Yahoo!, Verizon, et al.) So I have used McAfee, Norton, Ad-Aware, Spybot, and some others to fix this. While all of this software has helped clear out almost everything else on my PC, this particular virus(?) that prevents me from email.

My log:
_________________________________________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 1:34:25 PM, on 10/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Messenger\msmsgs.exe
C:\DOCUME~1\Dixie\LOCALS~1\Temp\Rar$EX93.610\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n....1&bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n....1&bm=ho_search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: C:\WINDOWS\system32\st3.dll - {1B68470C-2DEF-493B-8A4A-8E2D81BE4EA5} - C:\WINDOWS\system32\st3.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F8532DF5-70B3-47D1-9B51-1B9E1A89FFB9}: NameServer = 207.68.32.39 207.68.32.38
O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#2
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, you will be asked to delete some entries or files or uninstall some programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

Download and install CleanUp!


2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

O2 - BHO: C:\WINDOWS\system32\st3.dll - {1B68470C-2DEF-493B-8A4A-8E2D81BE4EA5} - C:\WINDOWS\system32\st3.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - (no file)
O20 - Winlogon Notify: st3 - C:\WINDOWS\system32\st3.dll


Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

3. Delete Rogue files

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following file -

C:\WINDOWS\system32\st3.dll

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

Reboot the PC in Normal Mode.

Please download WebRoot SpySweeper from here:
http://www.webroot.c...6d6f87b866d2848
(It's a 2 week trial)

Click the "Free Trial" link on the right - next to "SpySweeper for Home Computers".
On the next page, click the "Free Trial" button.
Download it and install it.
When you open the program, it will prompt you to update to the latest definitions.
Please do so, then click "Sweep Now"
Then click the "Start" button.
When it's done scanning, click the "Next" button.
Remove everything it finds, then save the log - copy the log and paste it here for me.


Run Hijack This and post a fresh HJT log along with Spy Sweeper scan report.
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#3
CBetancourt

CBetancourt

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Forgive me for the late reply; I'm sad to say that viruses are not the only thing that are infecting my life, and making it miserable. Anyway! I followed all of the above instructions, and still I cannot access any email Web sites. Here are my Spy Sweeper and HJT logs:

Spy Sweeper

********
3:02 PM: | Start of Session, Thursday, October 27, 2005 |
3:02 PM: Spy Sweeper started
3:02 PM: Sweep initiated using definitions version 563
3:02 PM: Found Trojan Horse: trojan-downloader-2pursuit
3:02 PM: HKLM\software\microsoft\windows nt\currentversion\winlogon\notify\st3\ || dllname (ID = 910576)
3:02 PM: st3.dll (ID = 910576)
3:02 PM: Starting Memory Sweep
3:02 PM: Detected running threat: C:\WINDOWS\system32\st3.dll (ID = 178361)
3:04 PM: Memory Sweep Complete, Elapsed Time: 00:01:35
3:04 PM: Starting Registry Sweep
3:04 PM: Found Trojan Horse: trojan-backdoor-securemulti
3:04 PM: HKCR\clsid\{2c676b7b-796e-4c59-8209-4d0473e32a17}\ (4 subtraces) (ID = 654021)
3:04 PM: HKLM\software\classes\clsid\{2c676b7b-796e-4c59-8209-4d0473e32a17}\ (4 subtraces) (ID = 654029)
3:04 PM: Found Trojan Horse: trojan-downloader-conhook
3:04 PM: HKCR\clsid\{8e13dde1-e013-47ec-9c4c-27c2f78bdd26}\ (3 subtraces) (ID = 834750)
3:04 PM: HKLM\software\classes\clsid\{8e13dde1-e013-47ec-9c4c-27c2f78bdd26}\ (3 subtraces) (ID = 834754)
3:04 PM: HKCR\clsid\{1b68470c-2def-493b-8a4a-8e2d81be4ea5}\ (5 subtraces) (ID = 910438)
3:04 PM: HKLM\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler\ || {1b68470c-2def-493b-8a4a-8e2d81be4ea5} (ID = 910513)
3:04 PM: HKLM\software\microsoft\windows nt\currentversion\winlogon\notify\st3\ (10 subtraces) (ID = 910519)
3:04 PM: HKLM\software\classes\clsid\{1b68470c-2def-493b-8a4a-8e2d81be4ea5}\ (5 subtraces) (ID = 910556)
3:04 PM: Found Adware: easyerror
3:04 PM: HKCR\clsid\{16875e09-927b-4494-82bd-158a1cd46ba0}\ (4 subtraces) (ID = 927633)
3:04 PM: HKLM\software\classes\clsid\{16875e09-927b-4494-82bd-158a1cd46ba0}\ (4 subtraces) (ID = 927655)
3:04 PM: HKLM\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler\ || {16875e09-927b-4494-82bd-158a1cd46ba0} (ID = 927668)
3:04 PM: HKU\WRSS_Profile_S-1-5-21-1754875524-1436439944-785498200-1006\software\microsoft\gg\conf\ (80 subtraces) (ID = 802702)
3:04 PM: HKU\WRSS_Profile_S-1-5-21-1754875524-1436439944-785498200-1006\software\microsoft\st3\ (11 subtraces) (ID = 910473)
3:04 PM: HKU\S-1-5-21-1754875524-1436439944-785498200-1005\software\microsoft\gg\conf\ (79 subtraces) (ID = 802702)
3:04 PM: HKU\S-1-5-21-1754875524-1436439944-785498200-1005\software\microsoft\st3\ (11 subtraces) (ID = 910473)
3:04 PM: Registry Sweep Complete, Elapsed Time:00:00:15
3:04 PM: Starting Cookie Sweep
3:04 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
3:04 PM: Starting File Sweep
3:18 PM: Found Adware: coolwebsearch (cws)
3:18 PM: adsldpbc.dll (ID = 168772)
3:20 PM: st3.dll (ID = 178361)
3:21 PM: File Sweep Complete, Elapsed Time: 00:16:57
3:21 PM: Full Sweep has completed. Elapsed time 00:18:50
3:21 PM: Traces Found: 243
3:52 PM: Removal process initiated
3:52 PM: Quarantining All Traces: trojan-backdoor-securemulti
3:52 PM: Quarantining All Traces: trojan-downloader-2pursuit
3:52 PM: trojan-downloader-2pursuit is in use. It will be removed on reboot.
3:52 PM: st3.dll is in use. It will be removed on reboot.
3:52 PM: st3.dll is in use. It will be removed on reboot.
3:52 PM: C:\WINDOWS\system32\st3.dll is in use. It will be removed on reboot.
3:52 PM: Quarantining All Traces: trojan-downloader-conhook
3:52 PM: Quarantining All Traces: coolwebsearch (cws)
3:52 PM: Quarantining All Traces: easyerror
3:52 PM: Warning: Timed out waiting for explorer.exe
3:52 PM: Warning: Launched explorer.exe
3:52 PM: Warning: Quarantine process could not restart Explorer.
3:53 PM: Removal process completed. Elapsed time 00:00:46
********
2:57 PM: | Start of Session, Thursday, October 27, 2005 |
2:57 PM: Spy Sweeper started
2:57 PM: Sweep initiated using definitions version 563
2:57 PM: Found Trojan Horse: trojan-downloader-2pursuit
2:57 PM: HKLM\software\microsoft\windows nt\currentversion\winlogon\notify\st3\ || dllname (ID = 910576)
2:57 PM: st3.dll (ID = 910576)
2:57 PM: Starting Memory Sweep
********
2:56 PM: | Start of Session, Thursday, October 27, 2005 |
2:56 PM: Spy Sweeper started
2:57 PM: Your spyware definitions have been updated.
2:57 PM: | End of Session, Thursday, October 27, 2005 |

HijackThis

Logfile of HijackThis v1.99.1
Scan saved at 11:01:32 PM, on 10/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Katarushisu\System [CV]\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n....1&bm=ho_search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://cgi.verizon.n....1&bm=ho_search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F8532DF5-70B3-47D1-9B51-1B9E1A89FFB9}: NameServer = 207.68.32.39 207.68.32.38
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

#4
CBetancourt

CBetancourt

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I know it's impolite to bump my thread like this, but I am desperate for help...please?
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#5
tampabelle

tampabelle

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Please download and install Firefox Mozilla Browser.

Let me know if you are able to access the "restricted sites" on this browser.


If it doesnt then maybe we still have some infection remaining on your PC.

Now Click on start ---> Run. Type in - cleanmgr - and hit enter. In the window which opens, it will ask you to choose your default drive (most likely C:\). Click on OK. It will scan your hard disks for cleaning up and may take a couple of minutes. Be patient.

After the scan is complete, make sure that the boxes next to - Temporary Internet files, Recycle bin and temporary files - are checked and click on OK.

Please download SilentRunners from here:
http://www.silentrun...ent Runners.zip

Unzip it to the desktop and double-click on it.

If you get any kind of warning message about scripts, please choose to allow the script to run.

When the scan is finished, a message will pop up and a logfile will have been created on the desktop.

Please post the entire contents of this logfile for me to see.


Please download RootKitRevealer from here:
http://www.sysintern...kitrevealer.zip

Unzip it to the desktop, run it, and click Scan.

This will generate a log file; please post the entire contents of the log file here for me to see.

Edited by tampabelle, 29 October 2005 - 04:35 PM.

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#6
tampabelle

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Also can you do an online scan at one of the sites listed at the bottom of this message in my signature??

Post back the scan report.
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