Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

sound problem


  • Please log in to reply

#1
whiskeycoke

whiskeycoke

    New Member

  • Member
  • Pip
  • 8 posts
Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.

my sound card:Realtek AC 97Audio

can anyone help? :tazz:
  • 0

Advertisements


#2
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
right click on my computer > manage > device manager do you see any yellow ?
  • 0

#3
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
no.
my soundcard realtek audio 97 is fine.
  • 0

#4
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
have you tried updating the drivers?
is it built in or an expansion card/
  • 0

#5
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
how do i find out whether its built in or expansion card?
  • 0

#6
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
its brand new desktop i bought yesterday, do u think i need to try updating the driver?
i started having this prob after i installed my new pci tv card which didnot work either
  • 0

#7
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
do you plug the speakers in somewhere very close to where you plug your mouse in...or is it much further down in the area where the removable pieces of metal are?
  • 0

#8
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
it shouldn't be causing any problems if the machine is that new...m.aybe you should call the company you purchased it from...as it is probably still under warranty
  • 0

#9
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
its in the middle just before the removal pieces area at the bottom
however i m plugging from the front , which has another speaker output(lime color coded)
i m using my tv as speaker at the moment
  • 0

#10
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
they always close when i get home from work ,so annoying :tazz:
  • 0

#11
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
do they work if you plug the speakers from the back?
  • 0

#12
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
nope. i just tried.
shall i try to reinstall the driver? how do i do that without any cd?
  • 0

#13
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
you can go to realtek's website and download them

first
restart your computer and get into the bios...usually by pressing del or f2 as soon as you start seeing something on the screen...i usualy press the button once a second as soon as i start seeing things on the monitor..

once you're in there look for...either peripherals or..something about on board devices.
  • 0

#14
whiskeycoke

whiskeycoke

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
sorry not get back sooner.
my sound card is built-in onto motherboard
its realtek AC audio rtl8201cl and it does not need driver to run
i have tried to uninstal it and windows automatically reinstalled it
however, same prob still appears
  • 0

#15
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP
all devices need drivers to run...it's how they work

try going to the realtek webiste and find a driver for that card
if you can't find one go to the manufacturer of your motherboard's website and look for a chipset driver
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP