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usb port problem


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#1
stevedude

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i have a goodmans p50 notebook and when i plug my webcam or mouse into the usb it does not detect

ive tried all the usual stuff and the bus hosts have no probs

plz help this is the first time i tried to use usb

so i dunno if its disabled in bios but there r no optionds in bios to turn them on or off
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#2
wannabe1

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Hi stevedude...

Are there any problem notifiers (yellow ! of ?) in the Device Manager for the Universal Serial Bus controllers catagory? USB may, indeed, need to be enabled in the BIOS settings.

wannabe1

Edited by wannabe1, 28 October 2005 - 10:16 AM.

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#3
stevedude

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no there r no problem notifiers at all in there

and like i said there r no options i the bios to turn usb on or off
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#4
wannabe1

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stevedude...

Please download Everest Home Edition, install it, run it, and generate a log using the "Report" icon on the toolbar (all pages / html) and attach it to this thread.

wannabe1

Edited by wannabe1, 28 October 2005 - 10:37 AM.

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#5
stevedude

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ok heres thr report if u need anything else tellme

Attached Files


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#6
wannabe1

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stevedude...

Sorry...that was the Summary Report...I need the Full Report...should be a pretty long affair! :tazz:

wannabe1
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#7
stevedude

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sorry about that lol

heres the full one
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#8
stevedude

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hope this is the right one this time lol
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#9
wannabe1

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stevedude...

Yep...right one that time...jsut takes a bit to wade through it.

Download and run SiS USB Registry Patch.
This patch fixes the undetectable problem with SiS USB controller on Windows XP

Note: After you apply the patch, you may need to refresh the USB driver stack...Remove all USB devices (except USB keyboard and/or mouse) from the Device Manager (right click and select uninstall) in the following order:
  • Devices
  • HID and/or Composite USB
  • USB Root Hub(s)
  • USB Host Controller(S)
Shutdown and reboot...let me know if this helps.

wannabe1

Edited by wannabe1, 28 October 2005 - 11:31 AM.

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#10
stevedude

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well i tried that but still nothing detected when i plug the webcam in
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#11
wannabe1

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stevedude...

Is it just the webcam that is failing or are all USB devices failing?

wannabe1
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#12
stevedude

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all devices are failing it doent detect anything at all
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#13
wannabe1

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Ok...give me a bit to research the issue further...I'll post back shortly. :tazz:

wannabe1
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#14
stevedude

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ok thanks alot man i appreciate it
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#15
wannabe1

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stevedude...

Do you have your XP installation cd handy? Everything I am finding points to the usb.inf file being either missing or corrupt. The easiest way to repair this is to run a Windows XP Repair. You will need your cd and Product Key to accomplish this procedure.

REPAIR your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and may be asked for your product key. Follow the instructions carefully...print them out if you can. Note: This option is not always available on OEM Recovery Cd's

You will need to reinstall all Windows Updates once this has completed.

There are other methods to do this, but the Repair is the most reliable.

Let me know how you want to proceed...

wannabe1
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