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Comp won't recongnize DVD or CD drives


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#1
Ruben Rodriguez

Ruben Rodriguez

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I have an HP a817n with 2 cd drives

1 - Lite-On DVDRW SOHW-1633S BPSD
2 - Samsung CD-Rom SC-148A B402

And I recently was not able to read on either of them cd's that I had created using either Nero, Roxio or the WinMedia.

When I insert the disk and look in "My Computer" and click on the drives - nothing appears inside. BUT when I go to a different computer and do the same; it shows the files that are on the cd.

I have tried the following

a. looked through your forums to see if anyone else has similar problems - but i was overwhelmed
b. deleted the drives through the device manager and let the computer re-install them when I rebooted
c. attempted (not sure if it took it) to upgrade the firmware

Thanks for the help.
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#2
Doby

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Hi

try this and see if it helps.

Rick
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#3
Ruben Rodriguez

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Thank you I will try it on Monday when I get to work. Have a good weekend.
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#4
Ruben Rodriguez

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Thank you very much, it seems to have fixed the problem!!!!!!!!!!!!!!!!!!

I was a little scared to change the registry but I have seen the CDLOST posted before.

Thank you!!!!!!!!!!!!
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#5
Doby

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Your welcome glad it worked out
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