[giswil]

My 2 year old Toshiba laptop has had a problem with connecting to the internet ( I have dialup..no other options are available to me). Today it could not find the modem so connecting is impossible. Can a modem be repaired or is it better to replace it? Should I consider an external or replace in the internal? Anything I should be on the watch for when buying?

[Advertisements]

Welcome to G2G giswil

If the modem is PCMCIA (i.e removable card), then try removing & reinserting it.
If the modem is built in or if removing/reinserting doesn't work, try going into control panel->modems & deleting the modem. Reboot & see if XP redetects it. NB if it does, you may need the modem driver to hand in order to reinstall it.

If the modem has completely died, then there really isn't any way of repairing it. Your best bet is to replace it. If you plan to replace it with another dialup modem, then a PCMCIA one is probably your best bet.

Your other option is to switch to broadband Internet which will require either a USB port or a network (RJ45) port. If your laptop is only 2 years old, then it will definately have both of these.

[Samm]

Welcome to G2G giswil

If the modem is PCMCIA (i.e removable card), then try removing & reinserting it.
If the modem is built in or if removing/reinserting doesn't work, try going into control panel->modems & deleting the modem. Reboot & see if XP redetects it. NB if it does, you may need the modem driver to hand in order to reinstall it.

If the modem has completely died, then there really isn't any way of repairing it. Your best bet is to replace it. If you plan to replace it with another dialup modem, then a PCMCIA one is probably your best bet.

Your other option is to switch to broadband Internet which will require either a USB port or a network (RJ45) port. If your laptop is only 2 years old, then it will definately have both of these.