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#16
ivsoln

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Ok, I've removed it from my computer. I was thinking of re-installing microsoft internet explorer. Do you think that would work?? The only thing is that I can't seem to un-installed the current ie. since when downloading, it says that it detects a newer version is installed and setup can not continue.

Thanks,

Ivy
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#17
coachwife6

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Don't try to uninstall IE. I will be away today with my job. Will check back later tonight. Try Ewido in safe mode.
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#18
ivsoln

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I've ran ewido. Here's the log.

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 4:58:08 PM, 11/2/2005
+ Report-Checksum: 9954EF3B

+ Scan result:

HKLM\SOFTWARE\Classes\HTMLEdit.SSocks5.1\CLSID\\ -> Backdoor.Lixy : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{08E05EED-5EE9-11D4-9CAF-00D0B76063FD}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{08E05EEF-5EE9-11D4-9CAF-00D0B76063FD}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{76CE9569-914D-4FF5-99FE-08AE3B503545}\TypeLib\\ -> Spyware.BrowserAid : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{A925474C-DBAD-433D-B45F-5E8F55A3445B}\TypeLib\\ -> Spyware.BrowserAid : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C3E62835-DDF1-4242-9DD2-7C6C376197C5}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59EA-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59EB-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{E88A59EC-085C-44A5-A912-25F7FF7D2AD2}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A39-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A3A-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A3B-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{FF825A3C-251F-47AF-949F-E885C4EE4367}\TypeLib\\ -> Spyware.HiWire : Cleaned with backup
HKLM\SOFTWARE\Classes\XDial.XDialer\CLSID\\ -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\Classes\XDial.XDialer.1\CLSID\\ -> Dialer.Generic : Cleaned with backup
HKU\S-1-5-21-4210259494-79857088-1383521568-1005\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{1C78AB3F-A857-482E-80C0-3A1E5238A565} -> Spyware.iSearch : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\drbizzaro.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Explor.exe -> Dialer.Generic : Cleaned with backup
C:\WINDOWS\Q14697664.exe -> TrojanDownloader.JS.Small.ac : Cleaned with backup
C:\WINDOWS\Q14698645.exe -> TrojanDownloader.JS.Small.ac : Cleaned with backup
C:\WINDOWS\Q14707047.exe -> TrojanDownloader.JS.Small.ac : Cleaned with backup
C:\WINDOWS\Q14707658.exe -> TrojanDownloader.JS.Small.ac : Cleaned with backup


::Report End

and here's a fresh hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 5:04:12 PM, on 11/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\00THotkey.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\system32\s3hotkey.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\ImageMate CompactFlash USB\SandIcon.Exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\ewido\security suite\SecuritySuite.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCSVR.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foodnetwork.com/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://pub4.bravenet...30493581&cpv=2"); (C:\Documents and Settings\mommy\Application Data\Mozilla\Profiles\default\3qlt14pt.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\mommy\Application Data\Mozilla\Profiles\default\3qlt14pt.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [S3Hotkey] s3hotkey.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [SandIcon] C:\ImageMate CompactFlash USB\SandIcon.Exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [L06AXLRD_2560081] "C:\Program Files\Microsoft Student\Microsoft Student 2006 DVD\EDICT.EXE" -m
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: www.sbc.com
O15 - Trusted Zone: http://www.sbc.com
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120279171020
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1127078248686
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX25.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {AA59BA6E-B44F-4514-AB3C-0C1DD2306FC3} (MSN Money Charting) - http://fdl.msn.com/p...12/invinstl.exe
O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors...ocx/plotwon.ocx
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

Edited by ivsoln, 02 November 2005 - 07:08 PM.

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#19
coachwife6

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Did that improve the situation?
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#20
ivsoln

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Unfortunately not. Sorry for the delay in reply.

Don't worry, I'll just have to find a way around it. It works with netscape and other computers. It's just bothering me that something has changed the settings and I can't get it to go back.
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#21
coachwife6

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Please download Rootkit Revealer (link is at the very bottom of the page)
  • Unzip it to your desktop.
  • Open the rootkitrevealer folder and double-click rootkitrevealer.exe
  • Click the Scan button (bottom right)
  • It may take a while to scan (don't do anything while it's running)
  • When it's done, go up to File > Save. Choose to save it to your desktop.
  • Open rootkitrevealer.txt on your desktop and copy the entire contents and paste them here

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#22
ivsoln

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Sorry for the delay. But here's the post for the rootkit reveal log.

HKLM\SOFTWARE\Microsoft\Cryptography\RNG\Seed 11/8/2005 11:18 AM 80 bytes Data mismatch between Windows API and raw hive data.
C:\Program Files\Common Files\Symantec Shared\VirusDefs\20051102.019\vscanmsx.dat 11/8/2005 11:34 AM 2.02 KB Hidden from Windows API.

thank you for your help.

Ivy
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#23
coachwife6

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C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

I'm wondering if that is blocking it. Isn't that a parental controls safety setting?
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#24
ivsoln

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I don't know, how do I find out and turn it off if it is??

Ivy
(sorry for the delay).... work and kids and real life..... you know....
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#25
coachwife6

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Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"


-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\PROGRA~1\Yahoo!\PARENT~1\ypc.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

run hijack this and put a check mark next to this one.

O23 - Service: YPCService - Yahoo! Inc. - C:\PROGRA~1\Yahoo!\PARENT~1\YPCSER~1.EXE

Please run CleanUp! Reboot and run hijack this again and let me know how it's running.
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#26
ivsoln

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I found c:\progra~1\Yahoo!\Parent~1\ypcser~1.exe in the open process manager instead of the ....\ypc.exe Is this what I want to do the kill process with??

Ivy
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#27
coachwife6

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yes
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#28
ivsoln

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Sorry for the delay, I don't know what happened, but now the sbc pages shows up now. It looks different, maybe they're merging w/ at&t?? But that doesn't explain why I could log into it from the computer at work and not my own computer.
Thanks for your help and patience.

Ivy
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