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Bloodhound.W32.EP, Request for Removal Tips[RESOLVED]


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#46
vex2

vex2

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YEP!!
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#47
Metallica

Metallica

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Good.

Run Ad-Aware with the latest update.
  • Download the latest version of Ad-Aware (Ad-Aware SE Build 1.05) from here.
  • If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
  • After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
  • Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
  • Once the definitions have been updated:
  • Reconfigure Ad-Aware for Full Scan as per the following instructions:
    • Launch the program, and click on the Gear at the top of the start screen.
    • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)[list]
    • "Automatically save logfile"
    • Automatically quarantine objects prior to removal"
    • Safe Mode (always request confirmation)
    • Prompt to update outdated confirmation) - Change to 7 days.
  • Click the "Scanning" button (On the left side).
  • Under Drives & Folders, select "Scan within Archives"
  • Click "Click here to select Drives + folders" and select your installed hard drives.
  • Under Memory & Registry, select all options.
  • Click the "Advanced" button (On the left hand side).
  • Under "Shell Integration", select "Move deleted files to Recycle Bin".
  • Under "Log-file detail", select all options.
  • Click on the "Defaults" button on the left.
  • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
  • Click the "Tweak" button (Again, on the left hand side).
  • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
    • "Unload recognized processes during scanning."
    • "Obtain command line of scanned processes"
    • "Scan registry for all users instead of current user only"
  • Under "Cleaning Engine", select the following:
    • "Automatically try to unregister objects prior to deletion."
    • "During removal, unload explorer and IE if necessary"
    • "Let Windows remove files in use at next reboot."
    • "Delete quarrantined objects after restoring"
  • Now reboot into safe mode
  • Close all programs and restart ad-aware.
  • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
  • Click on "Proceed" to save these Preferences.
  • Click on the "Scan Now" button on the left.
  • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
  • Click on "Next" in the bottom right corner to start the scan.
  • Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
  • After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
Then run HijackThis and post a new log.

Regards,

Pieter
  • 0

#48
vex2

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Logfile of HijackThis v1.99.0
Scan saved at 22:13:36, on 11/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ibs.exe
C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\MMTrayLSI.exe
C:\WINDOWS\System32\MMTray2k.exe
C:\WINDOWS\System32\MMTray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.nowfind.net/003/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nowfind.net/003/index.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nowfind.net/003/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nowfind.net/003/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nowfind.net/003/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nowfind.net/003/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nowfind.net/003/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nowfind.net/003/index.html
O1 - Hosts: auto.search.msn.com 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HTpatch] C:\WINDOWS\htpatch.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [CleanEasyImg] c:\apps\easydvd\cleanall.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
  • 0

#49
Metallica

Metallica

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Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.nowfind.net/003/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nowfind.net/003/index.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nowfind.net/003/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nowfind.net/003/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.nowfind.net/003/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nowfind.net/003/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nowfind.net/003/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nowfind.net/003/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nowfind.net/003/index.html
O1 - Hosts: auto.search.msn.com 127.0.0.1

Then reboot and run HijackThis again. If nothing has changed i'll need copies of these two files:
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
(to see if these are the originals)
Send them (preferably zipped) to pieterATwilderssecurity.org (replace AT with @)

Regards,

Pieter
  • 0

#50
vex2

vex2

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Yer the nowfindit seems to have cleared completely but i still cant access websites such as google and my email...plus everytime i restart the computer it comes up with "Restore Active Desktop"...
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#51
Metallica

Metallica

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Copy the part in bold below into notepad and save it as actdesk.reg


REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetActiveDesktop"=dword:40


Doubleclick the file you made and confirm you want to merge it with the registry.
Reboot and let us know.

Regards,

Pieter
  • 0

#52
vex2

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im afraid it didnt work
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#53
Metallica

Metallica

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Can you try if installing SP2 solves the error?
I think MSHTML.DLL may have been replaced or corrupted. Installing SP2 gives you the latest version of that file.

Regards,

Pieter
  • 0

#54
vex2

vex2

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Hi, my freind is experiencing a problem with his computer. It started on msn messenger when he accepted an msdos file which semed to look like a game of some sort but it wasnt. It stays in his c drive and there is about 9 msdos file icons showing. He has tryed deleting them in the recycle bin but they just come back again. Everitme he logs onto msn messegner, the computer starts going a bot crazy, it send the files to people on his msn. Everytime he trys to open a file eg a microsoft word file, the timer appears, everything starts flashing and he cant click on anything. This is beginning to happen a lot. Alos, the buttons on the mouse switch over for a short period of time.So i advised him to download ad ware and follow the instructions i was given earlier. He then ran a scan and produced this logfile: Could you please try to help...thankyou





Logfile of HijackThis v1.99.0
Scan saved at 19:22:04, on 15/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\gsicon.exe
C:\WINDOWS\System32\dslagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\WINDOWS\System32\Isass.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Ahead\Nero\nero.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Vijay\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.co.uk
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [Microsoft Config 32bit] mscnfg32.exe
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [Microsoft DirectX] niks123.exe
O4 - HKLM\..\Run: [lsasss.exe] C:\WINDOWS\lsasss.exe
O4 - HKLM\..\Run: [skynetave.exe] C:\WINDOWS\skynetave.exe
O4 - HKLM\..\Run: [Services] C:\WINDOWS\TEMP\uootqdc.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Isass] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Anti] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [NvMsnW] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\RunServices: [Microsoft Config 32bit] mscnfg32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [Microsoft DirectX] niks123.exe
O4 - HKLM\..\RunServices: [Isass] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\RunServices: [Anti] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\RunServices: [NvMsnW] C:\WINDOWS\System32\Isass.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Config 32bit] mscnfg32.exe
O4 - HKCU\..\Run: [Microsoft DirectX] niks123.exe
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.co.uk
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab28177.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab28177.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory....sharingctrl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab28177.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab32846.cab
O16 - DPF: {E6EB803E-DD89-11D3-80C4-0050DA2E09D0} (LightSurfUploadCtl Class) - http://mediamessagin...loadControl.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zon...wn.cab28578.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F0DB8241-DBBE-4A08-8E8F-D54197F53DCE}: NameServer = 194.74.65.69 194.72.9.34
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Windows Update Service - Unknown - C:\WINDOWS\System32\wuamgrd.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)
  • 0

#55
Metallica

Metallica

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I saw at least four viruses without really looking very hard.

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [Microsoft Config 32bit] mscnfg32.exe
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [Microsoft DirectX] niks123.exe
O4 - HKLM\..\Run: [lsasss.exe] C:\WINDOWS\lsasss.exe
O4 - HKLM\..\Run: [skynetave.exe] C:\WINDOWS\skynetave.exe
O4 - HKLM\..\Run: [Services] C:\WINDOWS\TEMP\uootqdc.exe

O4 - HKLM\..\Run: [Isass] C:\WINDOWS\System32\Isass.exe

O4 - HKLM\..\Run: [Anti] C:\WINDOWS\System32\Isass.exe

O4 - HKLM\..\Run: [NvMsnW] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\RunServices: [Microsoft Config 32bit] mscnfg32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\RunServices: [Microsoft DirectX] niks123.exe
O4 - HKLM\..\RunServices: [Isass] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\RunServices: [Anti] C:\WINDOWS\System32\Isass.exe
O4 - HKLM\..\RunServices: [NvMsnW] C:\WINDOWS\System32\Isass.exe

O4 - HKCU\..\Run: [Microsoft Config 32bit] mscnfg32.exe
O4 - HKCU\..\Run: [Microsoft DirectX] niks123.exe

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.exe

O23 - Service: Windows Update Service - Unknown - C:\WINDOWS\System32\wuamgrd.exe (file missing)
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe (file missing)

Then reboot and do an online virusscan for example here: http://housecall.antivirus.com/

If Norton was up-to-date it will have to be reinstalled after all the viruses are gone.

Regards,

Pieter
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#56
vex2

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thankyou for that. the msdos icons that were orignally in the c drive have gone and the problems which occured before have all stopped.
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#57
vex2

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hi, bak to my problem again.. i installed SP2 and when i resterted the computer, the screen just froze. it jus freezes on the background screen.
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#58
Metallica

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Can you boot into safe mode and look in the Event viewer?
See if you can find an error occurring at the time the computer froze.
Let me know the ID number of that error and the description.

Regards,

Pieter
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#59
vex2

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I rebooted into safe mode, im not quite sure where event viewer is....but i found out something which might help, wen i went in2 my user area in safe mode it asked me if i wanted to unlock the desktop and it also asks me if i want to unlock various other programs using windows firewal...maybe the desktop is locked :tazz:
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#60
Metallica

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Hang on. Maybe this is a conflict between your own firewall and the built-in Windows firewall.

Follow theinstructions how to disable it here, after you have made sure your own firewall is up and running:
http://www.infosec.u...wall-popup.html

Regards,

Pieter
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