[BattlezoiD]

Winfixer keeps popping up when I launch certain applications such as Valve's Steam. I have tried using Spybot, Adaware, CleanUp, CCleaner and some others but it seems to come back again.

Here's the lastest Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 14:17:07, on 29/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\system32\taskswitch.exe
D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
D:\Program Files\SurfAccuracy\SAcc.exe
D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
D:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
E:\Program Files\PeerGuardian2\pg2.exe
D:\Program Files\PowerMenu\PowerMenu.exe
D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
F:\Program Files\iPod\bin\iPodService.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\WiFi Jukebox Server.exe
E:\Program Files\Valve\Steam\Steam.exe
D:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] D:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [SurfAccuracy] D:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [RemoteCenter] D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] D:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [AtiTrayTools] D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: hp psc 2000 Series.lnk = D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PeerGuardian.lnk = E:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: PowerMenu.lnk = D:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{59396175-A879-4E9F-9825-D1BC787B7893}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: KATRACK.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - D:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

Could someone help me get rid of this please.

Thanks
BattlezoiD

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Hi BattlezoiD and welcome to GeeksToGo! My name is Excal and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.



Excal

[Excal]

Hi BattlezoiD and welcome to GeeksToGo! My name is Excal and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.



Excal

[BattlezoiD]

Thanks for replying Excal, I am still infected with the Winfixer malware, and i have tried using ewido suite to remove it but it has not helped.

Thanks in advance

Here is a fresh log.

Logfile of HijackThis v1.99.1
Scan saved at 17:07:46, on 02/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\system32\Ati2evxx.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\system32\taskswitch.exe
D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
D:\Program Files\SurfAccuracy\SAcc.exe
D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
D:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
E:\Program Files\PeerGuardian2\pg2.exe
D:\Program Files\PowerMenu\PowerMenu.exe
D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
F:\Program Files\iPod\bin\iPodService.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\WINDOWS\explorer.exe
E:\Program Files\Valve\Steam\Steam.exe
E:\Program Files\Azureus\Azureus.exe
D:\Program Files\Java\jre1.5.0_04\bin\javaw.exe
D:\Program Files\Windows Media Player\wmplayer.exe
D:\Program Files\Internet Explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] D:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [SurfAccuracy] D:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [RemoteCenter] D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] D:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [AtiTrayTools] D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: hp psc 2000 Series.lnk = D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PeerGuardian.lnk = E:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: PowerMenu.lnk = D:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{59396175-A879-4E9F-9825-D1BC787B7893}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: KATRACK.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - D:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

[Excal]

Can you go to add/remove programs and remove and thing that says SurfAccuracy.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if the main link does not work) and install it. Please Do not run yet.

Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.


Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Open up and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido


Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!


Please post the Active scan log, Ewido Log and a fresh HiJackThis log. Let me know how your computer is running.

[BattlezoiD]

Hello again, sorry for the delay in the reply,
Here are the logs you requested starting with the Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 16:51:27, on 03/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\system32\taskswitch.exe
D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
F:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\SurfAccuracy\SAcc.exe
D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
D:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
E:\Program Files\PeerGuardian2\pg2.exe
D:\Program Files\PowerMenu\PowerMenu.exe
D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
D:\WINDOWS\system32\msiexec.exe
D:\WINDOWS\System32\svchost.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\WINDOWS\system32\HPZipm12.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] D:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [SurfAccuracy] D:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [RemoteCenter] D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] D:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [AtiTrayTools] D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: hp psc 2000 Series.lnk = E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PeerGuardian.lnk = E:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: PowerMenu.lnk = D:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{59396175-A879-4E9F-9825-D1BC787B7893}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: KATRACK.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - D:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

Here is the Ewido log:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 15:01:37, 03/11/2005
+ Report-Checksum: D7D5C47B

+ Scan result:

D:\WINDOWS\system32\MRT.exe -> Heuristic.Win32.AVKiller : Cleaned with backup
E:\Shared Folder\LimeWire Pro 4.9.30.1.zip/Setup.exe -> Worm.VB.an : Cleaned with backup


::Report End

and finally the ActiveScan log:


Incident Status Location

Spyware:Spyware/Iehelp No disinfected D:\WINDOWS\Downloaded Program Files\ipreg32.inf
Adware:Adware/Transponder No disinfected D:\WINDOWS\inf\polall1r.inf
Spyware:spyware/adclicker No disinfected D:\WINDOWS\usta32.ini
Adware:Adware/SBSoft No disinfected D:\WINDOWS\webdlg32.inf
Adware:Adware/Popup.pop No disinfected D:\WINDOWS\winsx.inf


P.S. I am not certain all the pop ups are gone because I got one while running Panda ActiveScan but then again ActiveScan did report to delete 5 instances of spyware! and I haven't seen any pop ups since.

Ketan

[Excal]

Please remove the following files using Windows Explorer (if present):

D:\WINDOWS\Downloaded Program Files\ipreg32.inf
D:\WINDOWS\inf\polall1r.inf
D:\WINDOWS\usta32.ini
D:\WINDOWS\webdlg32.inf
D:\WINDOWS\winsx.inf

clear those out of your recyling bin

did you see any indications of SurfAccuracy in add/remove programs?




Excal

[BattlezoiD]

Hello Excal, I forgot to mention I did find SurfAccuracy in Add/Remoive the first time and removed it but I dont think it removed it because the popups still came up, so I pressed CTRL+ALT+Delete to bring up processes and stopped a process called sAcc.exe from running. Then I went into D:\Program Files and deleted the whole SurfAccuracy folder with all its contents.

I have found the following files and deleted them:

D:\WINDOWS\inf\polall1r.inf
D:\WINDOWS\usta32.ini
D:\WINDOWS\webdlg32.inf
D:\WINDOWS\winsx.inf

but I could not find:

D:\WINDOWS\Downloaded Program Files\ipreg32.inf

although I did find:

D:\WINDOWS\inf\polall1r.PNF

do you want me to delete this file?

Here is a fresh Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 12:30:20, on 04/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\system32\taskswitch.exe
D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
D:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
E:\Program Files\PeerGuardian2\pg2.exe
D:\Program Files\PowerMenu\PowerMenu.exe
D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
F:\Program Files\iPod\bin\iPodService.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
D:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] D:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [SurfAccuracy] D:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [RemoteCenter] D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] D:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [AtiTrayTools] D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: hp psc 2000 Series.lnk = E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PeerGuardian.lnk = E:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: PowerMenu.lnk = D:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{59396175-A879-4E9F-9825-D1BC787B7893}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: KATRACK.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - D:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

Thanks for all your help so far.

BattlezoiD

[Excal]

Yes you can delete that one

Go to add/remove programs one more time and remove anything that has surfside in it


then please delete the folder again if present:

D:\Program Files\SurfAccuracy

open Hijackthis and do a scan. Please check off the following items:

O4 - HKLM\..\Run: [SurfAccuracy] D:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE

click FIX CHECKED then close Hijackthis

reboot and repost a fresh HiJackthis log please

[BattlezoiD]

Ok, I've finally Fix Checked SurfAccuracy and the rest of them, there was no SurfAccuracy folder as expected.

And i've also deleted:
D:\WINDOWS\inf\polall1r.PNF

Here's the fresh log:

Logfile of HijackThis v1.99.1
Scan saved at 17:04:57, on 04/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\ewido\security suite\ewidoctrl.exe
D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
D:\WINDOWS\system32\Ati2evxx.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\WINDOWS\system32\MsPMSPSv.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\ATI Technologies\ATI.ACE\cli.exe
D:\WINDOWS\system32\taskswitch.exe
D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
D:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
E:\Program Files\PeerGuardian2\pg2.exe
D:\Program Files\PowerMenu\PowerMenu.exe
D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
F:\Program Files\iPod\bin\iPodService.exe
D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
E:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
D:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PRONoMgr.exe] D:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] D:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "D:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [CoolSwitch] D:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [DataLayer] D:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] D:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [RemoteCenter] D:\Program Files\Creative\MediaSource\RemoteControl\RcMan.exe
O4 - HKCU\..\Run: [ATI DeviceDetect] D:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIRW.exe
O4 - HKCU\..\Run: [Creative MediaSource Go] D:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe /SYS
O4 - HKCU\..\Run: [AtiTrayTools] D:\Program Files\Radeon Omega Drivers\v2.6.53\ATI Tray Tools\atitray.exe
O4 - HKCU\..\Run: [STYLEXP] D:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = D:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: hp psc 2000 Series.lnk = E:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: PeerGuardian.lnk = E:\Program Files\PeerGuardian2\pg2.exe
O4 - Global Startup: PowerMenu.lnk = D:\Program Files\PowerMenu\PowerMenu.exe
O4 - Global Startup: ZoneAlarm Pro.lnk = D:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{59396175-A879-4E9F-9825-D1BC787B7893}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: KATRACK.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - D:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - D:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: StyleXPService - Unknown owner - D:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - D:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

Once again thanks for all your help.

P.S. Which Antivirus program would you reccomend because i'm not completely sure Norton is that good?.

BattlezoiD

Edited by BattlezoiD, 04 November 2005 - 11:23 AM.

[Excal]

Great job, it appears your computer is clean

Ensure you rehide your “hidden files and folders” back to the way they were.

Now that your system is Malware Free, it is important to reset your system Restore. Click Here to learn how to.

I recommend that you Defrag your computer before setting your Restore points:

Go to start>all programs>accessories>system tools>Disk Defragmentor Make sure it set to the proper drive (default should be your main driver) and click on defragment


Might I suggest the following Free Spyware programs, if you don't already have them, for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE
Spybot S&D
Microsoft Anti-Spyware


If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest one of these free programs:
*Note - do not use more than one anti-virus program as it will more than likely cause conflict.

AVG
Avast
AntiVir


The following free programs are great for prevention:

SpywareBlaster 3.4
Spywareguard
IE/Spyad

A Firewall is a must! Here are 3 good free versions:
(do not have more than one firewall running on your system)

Sygate
Kerio
ZoneLabs

There are other options other than Internet Explorer for a browser, which some say have better security. Two of them are:

Firefox
Opera

If you decide to keep Internet Explorer, This site is a great source for tightening up security on It's settings.

Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month.

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program:

Cleanup
Run "Cleanup" and when it has finished, Reboot

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided. Also read So how did I get infected in the first place?

[BattlezoiD]

Yes! my computer is clean
Thanks for all your help Excal, I really appreciate what you and folks like yourself do on this site.

BattlezoiD

[Excal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.