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Problem loading my admistrative profile


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#1
knightsweitz3

knightsweitz3

    New Member

  • Member
  • Pip
  • 1 posts
I have Windows XP and when i try to log onto my main profile it gets about to the point where it brings up my desktop and then the computer restars itself. I can log into my 'guest' profile, but not the profile that has all of my files, music, pictures saved onto it. I am clueless as to why this is happening because it is the first time this has happened. What can i do. I noticed that everyone runs hijackthis so i did and here is my log

Logfile of HijackThis v1.99.0
Scan saved at 8:17:07 PM, on 1/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ltmsg.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\jawa32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINDOWS\Ngkx.exe
C:\WINDOWS\system32\yjbdpuqn.exe
C:\WINDOWS\system32\winmonv.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Program Files\Common Files\slmss\slmss.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Guest\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com...DT/0409/bl8.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://popnav.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com...DT/0409/bl7.asp
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: (no name) - {5CAA7B66-72DA-AE4B-1669-AE0AF0AFA7ED} - C:\WINDOWS\system32\qkxwjihb.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINDOWS\system32\lmf32v.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: (no name) - {AC4F2BAA-D3E5-BECD-99B4-743FE69B04EB} - C:\WINDOWS\system32\apiujpdl.dll
O2 - BHO: IEBho Class - {D8E25C53-9508-4f5c-9249-D98D438891D5} - C:\WINDOWS\System32\ssurf022.dll
O3 - Toolbar: (no name) - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [zzb] c:\WINDOWS\System32\zzb.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [SafeSurfingUpdate] C:\WINDOWS\System32\SSUpdate.exe
O4 - HKLM\..\Run: [nvid] C:\WINDOWS\System32\olfmjjvr.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuikShield] qkshield.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [3GO] C:\WINDOWS\dlmvtqo.exe
O4 - HKLM\..\Run: [Jawa32] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Myqq] C:\WINDOWS\Ngkx.exe
O4 - HKLM\..\Run: [Jawa322] C:\WINDOWS\jawa32.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [lpacrzr] C:\WINDOWS\system32\yjbdpuqn.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [wmv] C:\WINDOWS\system32\winmonv.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [Tsl] C:\PROGRA~1\COMMON~1\tsa\tsl.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
O4 - HKCU\..\Run: [Myqq] C:\WINDOWS\Ngkx.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [wmv] C:\WINDOWS\system32\winmonv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thoug.../install026.exe
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsy..._50063/QDow.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: McAfee Framework Service - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe



thank you for anything you can suggest
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#2
LineOFire

LineOFire

    Malware Expert

  • Retired Staff
  • 235 posts
Hello and welcome to GeeksToGo Forums. We hope you enjoy your stay here! :tazz:

While I am not certain it will fix your problem, you do have tons of bad things on your computer. We can fix it though. ;)

We are going to download a program called Ad-Aware SE Personal. If you already have Ad-Aware then please uninstall it and download this one. Hopefully it can clean some things up. :thumbsup:
  • Download, install, update, configure, and run Ad-Aware SE Personal 1.05.
    • Download Ad-Aware SE Personal 1.05:
    • Install Ad-Aware SE Personal 1.05:
      • Double-click on aawsepersonal.exe to install the program.
      • Follow the default settings for installation.
      • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
    • Update Ad-Aware SE Personal 1.05:
      • Double-click the Ad-Aware SE Personal icon on your desktop.
      • Click "Check for updates now" then click "Connect".
      • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
    • Configure Ad-Aware SE Personal 1.05:
      • Click on the Gear button at the top of the window.
      • Click "General" on the left hand side to display the General Settings box.
        • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Automatically save logfile"
        • "Automatically quarantine objects prior to removal"
        • "Safe Mode (always request confirmation)"
        • "Prompt to update outdated definitions" - change to 7 days from the default 14.
    • Click "Scanning" on the left hand side to display the Scan Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Scan within archives"
      • "Select drives & folders to scan" - select your hard drive(s).
      • "Scan active processes"
      • "Scan registry"
      • "Deep-scan registry"
      • "Scan my IE favorites for banned URLs"
      • "Scan my Hosts file"
    • Click "Advanced" on the left hand side to display the Advanced Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Move deleted files to Recycle Bin"
      • "Include additional object information"
      • "Include negligible objects information"
      • "Include environment information"
    • Click "Defaults" on the left hand side to display the Default Settings box.
      • Make sure these items have your preferred settings in them.:
      • "Default homepage"
      • "Default searchpage"
    • Click "Tweak" on the left hand side to display the Tweak Settings box.
      • Click the + (plus) sign next to the Log Files section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Include basic Ad-Aware settings in log file"
        • "Include additional Ad-Aware settings in log file"
        • "Include reference summary in log file"
        • "Include alternate data stream details in log file"
      • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Unload recognized processes & modules during scan"
        • "Scan registry for all users instead of current user only"
        • "Obtain command line of scanned processes"
      • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Always try to unload modules before deletion"
        • "During removal, unload Explorer and IE if necessary"
        • "Let Windows remove files in use at next reboot"
        • "Delete quarantined objects after restoring"
    • Once you are done with these settings, click "Proceed" to save them.
    • This will take you back to the main screen.
  • Run Ad-Aware SE Personal 1.05:
    • Click the "Start" button.
    • Uncheck the "Search for negligible risk entries" entry.
    • Choose the "Use custom scanning options" scan mode.
    • Click the "Next" button.
    • Ad-Aware will begin to scan for malware residing on your computer.
    • Allow the scan to finish.
    • Right-click on any entry in the list and click "Select All" to select the whole list.
    • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.
Run the free TrendMicro HouseCall online anti-virus scan. Remove anything it finds.

Once you have completed the instructions restart and post a new HijackThis log.
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