[twentymilesup]

From buying eTrust PestPatrol, to downloading cleanup.exe, spyware doctor...already have Ad-Aware SE, spybot search and destroy, and HijackTHis. I just can't seem to get WinFixer 2005 off my computer. In addition, I have VirusScan, which keeps telling me that TUVVV.dll is on my computer, but it is unable to move/clean/delete the file. I found it in WinPatrol, deleted it, and immediately it came back. Can you please help? Thanks in advance...

Log file from HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 3:49:25 PM, on 10/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Apoint\Apntex.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\WINDOWS\System32\ati2evxx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WINPAT~1.EXE
C:\Documents and Settings\Future Planner\Desktop\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.msn.co
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://gmail.google.....gle.com/gmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\tuvvv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish....fishActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128396704335
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.so...tect/PCInfo.CAB
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...608/mcfscan.cab
O20 - Winlogon Notify: tuvvv - C:\WINDOWS\system32\tuvvv.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

[Advertisements]

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to extract the files
• This will create a VundoFix folder on your desktop.
• After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
• Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
• You will first be presented with a warning.
  It should look like this
  

  VundoFix V2.15 by Atri
  By using VundoFix you agree that you are doing so at your own risk
  Press enter to continue....
  
  

• At this point press enter one time.
  
• Next you will see:
  

  Please Type in the filepath as instructed by the forum staff
  and then press enter:

• At this point please type the following file path (make sure to enter it exactly as below!):
  • C:\WINDOWS\system32\tuvvv.dll
• Press Enter to continue with the fix.
  
• Next you will see:
  

  Please type in the second filepath as instructed by the forum
  staff then press enter:

• At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\vvvut.*
• Press Enter to continue with the fix.
• The fix will run then HijackThis will open, if it does not open automatically please open it manually.
• In HiJackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\tuvvv.dll
  O20 - Winlogon Notify: tuvvv - C:\WINDOWS\system32\tuvvv.dll
• After you have fixed these items, close Hijackthis.
• Press enter to exit the program then manually reboot your computer.
• Once your machine reboots please continue with the instructions below.

Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

[therock247uk]

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to extract the files
• This will create a VundoFix folder on your desktop.
• After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
• Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
• You will first be presented with a warning.
  It should look like this
  

  VundoFix V2.15 by Atri
  By using VundoFix you agree that you are doing so at your own risk
  Press enter to continue....
  
  

• At this point press enter one time.
  
• Next you will see:
  

  Please Type in the filepath as instructed by the forum staff
  and then press enter:

• At this point please type the following file path (make sure to enter it exactly as below!):
  • C:\WINDOWS\system32\tuvvv.dll
• Press Enter to continue with the fix.
  
• Next you will see:
  

  Please type in the second filepath as instructed by the forum
  staff then press enter:

• At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\vvvut.*
• Press Enter to continue with the fix.
• The fix will run then HijackThis will open, if it does not open automatically please open it manually.
• In HiJackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\tuvvv.dll
  O20 - Winlogon Notify: tuvvv - C:\WINDOWS\system32\tuvvv.dll
• After you have fixed these items, close Hijackthis.
• Press enter to exit the program then manually reboot your computer.
• Once your machine reboots please continue with the instructions below.

Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

[twentymilesup]

First - THANK YOU SO MUCH for helping me so quickly! I sincerely appreciate it.

Second - when I am in Safe Mode and after I type in the paths, the program tells me that it cannot locate HIJACKTHIS, and to do so manually by pressing the start key, but there is no start key to select and I'm not sure how else to locate it...Please help!!!!!!

thanks!!!

[therock247uk]

Find Hijackthis open it and post a new log here in a reply. Also post the log vundofix made.

[twentymilesup]

First - THANK YOU SO MUCH for helping me so quickly! I sincerely appreciate it.

Second - when I am in Safe Mode and after I type in the paths, the program tells me that it cannot locate HIJACKTHIS, and to do so manually by pressing the start key, but there is no start key to select and I'm not sure how else to locate it...Please help!!!!!!

thanks!!!

(ps I'm very sorry if I accidentally used PM - I have not posted to here before and I didn't know that "Fast Reply" meant PM...)

[therock247uk]

Find Hijackthis open it and post a new log here in a reply. Also post the log vundofix made.

Hijackthis is on your desktop.

[twentymilesup]

Right - I know Hijack This is on my desktop, but would you be able to tell me how I can manually find it while in Safe Mode, using KillVundo program? Would I type something like C:\WINDOWS\Desktop\Hijack This...? It tells me to manually find it by pressing the "start" button and searching, but in Safe Mode, there is no "start" button.

Thanks in advance

[twentymilesup]

VundoFix V2.15 by Atri
--------------------------------------------------------------------------------------

Listing files contained in the vundofix folder.
--------------------------------------------------------------------------------------

ReadMe.txt
killvundo.bat
process.exe
vundo.reg
vundofix.txt

--------------------------------------------------------------------------------------

Filepaths entered
--------------------------------------------------------------------------------------

The filepath entered was C:\WINDOWS\system32\tuvvv.dll

The second filepath entered was C:\WINDOWS\system32\vvvut.*

--------------------------------------------------------------------------------------

Log from Process
--------------------------------------------------------------------------------------


Killing PID 128 'smss.exe'

Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'
Killing PID 744 'explorer.exe'


Killing PID 204 'winlogon.exe'
Killing PID 204 'winlogon.exe'
Killing PID 204 'winlogon.exe'
--------------------------------------------------------------------------------------

C:\WINDOWS\system32\tuvvv.dll Deleted sucessfully.
C:\WINDOWS\system32\vvvut.* Deleted sucessfully.

Fixing Registry
--------------------------------------------------------------------------------------



Logfile of HijackThis v1.99.1
Scan saved at 3:21:55 PM, on 10/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\Atiptaxx.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jucheck.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
c:\progra~1\Support.com\client\bin\tgcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\ati2evxx.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Future Planner\Desktop\HijackThis1991.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.msn.co
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://gmail.google.....gle.com/gmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - (no file)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaxx.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish....fishActivia.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1128396704335
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.so...tect/PCInfo.CAB
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...608/mcfscan.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\ati2evxx.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

[therock247uk]

Fix this in Hijackthis.

O2 - BHO: (no name) - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - (no file)

Then Your log is clean

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

To protect yourself further:

• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

[twentymilesup]

Thanks, I'll do that. Also - I just completed an ActiveScan, and here's the log....great....now there are 3 more spyware thingies on my computer...? Any suggestions? Thanks once again

Incident Status Location

Spyware:Spyware/Virtumonde No disinfected C:\quarantine\A0032334.dll.Vir
Adware:Adware/StartPage.AIW No disinfected C:\quarantine\byxww.dll.Vir
Adware:Adware/StartPage.AIW No disinfected C:\quarantine\A0033351.dll.Vir

[therock247uk]

Delete the files.

C:\quarantine\A0032334.dll.Vir
C:\quarantine\byxww.dll.Vir
C:\quarantine\A0033351.dll.Vir

Then run active scan again and post the log it makes.

[therock247uk]

Due to lack of feedback, this topic has been closed.

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