Using my other computer, I searched the internet and found out that this problem was familiar to several people about a year ago. Their solutions all pointed to re-adding "drivers=mmsystem.dll" to the "boot" section of my system.ini. Well...I did that, but it didn't help anything.
Next, I decided to run LiveUpdate on Norton and do a full system scan. It ran LiveUpdate fine, did the scan and found "localNrd.cab". I deleted it. Now, I get a message that says I need to uninstall and reinstall Norton. The other problems still exist.
I only have floppy available to transfer files from one system to another, so I haven't been able to download any other spyware tools. Someone suggested that I load a registry fixer on it, and I did, but couldn't CLICK where I needed to because of no mouse!!
I am at a complete loss. My husband is freaking out because EVERYTHING on his computer is important to him, and of, course, there is no backup!