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Can't download Windows Updates


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#31
wannabe1

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DangerousThing...

Copy and paste the link below into the topic I suggested in my last post along with any other information they require...the date of the original post, etc...

http://www.geekstogo...topic=78997&hl=

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#32
wannabe1

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DangerousThing...

I see you replied to your HJT log in Malware...not a good idea. It now shows a reply so it appears that you are being helped. I'll see if I can get that straightened out for you.

Disable or uninstall Zone Alarm and try to download this version of Microsoftf IE6 SP1...save it to disk and close all open programs before trying to install it.

Let me know if you are successful...

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#33
DangerousThing

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Hi there,

Sorry to be out of touch. Coachwife6 has been assisting me, unfortunately with no resolution as yet.

I'll keep you posted. Happy Thanksgiving!

DT
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#34
wannabe1

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DangerousThing...

Try downloading the IE6 SP1 from the link in post #32 using Firefox and then try to install it. If no joy, download it using another machine and burn it to CD...try installing it from the CD.

Happy Thanksgiving to you, too!

wannabe1

Edited by wannabe1, 23 November 2005 - 12:43 PM.

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#35
DangerousThing

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Imagine the anticipation! The windows Update Disc arrived from Microsoft ($5.31) containing IE Sp1, I eagerly placed it in the CDROM drive, clicked to install and.....

received the same old message: " There is a previous installation that requires a re-boot"

Alas, I am STILL unable to remedy this situation.....

HELP!!!!!!!!
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#36
wannabe1

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DangerousThing...

Click Start, then Run, and type regedit...click "Ok".

Expand (click +) HKEY_LOCAL_MACHINE, then SOFTWARE, then Microsoft, then Windows, then CurrentVersion, then WindowsUpdate, then click on AutoUpdate...right click on RebootRequired, choose "Modify" and change the "Value Data" to 0. Click "Ok" and exit the Registry Editor. (If this key is not present, post back)
.
Now try to install from your new CD...

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#37
DangerousThing

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When navigating through your instructions, everything is okay until I expand "Windows Update". At this point, the files are: "Critical Update", IUControl" and "OemInfo". There is no "AutoUpdate"....
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#38
wannabe1

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Ok...

Let's see if we can activate the Automatic Update feature and see if we can change the registry setting afterwards.

Open Control Panel and double-click on System. Under the "Automatic Updates" tab, select Automatic (Recommended) and "Apply" the change...click "Ok" to exit.

Reboot and try the registry edit again.

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#39
DangerousThing

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I apologize for the delay. I thought I had responded a few days ago. I guess the reply did not post. Anyway, When clicking on "System", the only tabs available are:

"General, Device Manager, Hardware Profiles, and Preformance".

Am I missing something?
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#40
DangerousThing

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Should I be replying elsewhere? Perhaps a new topic? I am at wits end.
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#41
wannabe1

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Have the folks in Malware ever gotten back to you?

Let's reregister the installer...

Click Start, Run, and type msiexec /unregister...click "Ok". (Note: if this is done correctly, you will see no message of any kind...If you see a message of any sort, repeat the step with the correct spelling).

Then Click Start, Run, and type msiexec /regserver...click "Ok". (Note: if this is done correctly, you will see no message of any kind...If you see a message of any sort, repeat the step with the correct spelling).

Try to update...

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#42
DangerousThing

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No joy....same message
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#43
wannabe1

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Hmmm....

Click Start, then Run, and type regsvr32 qmgr.dll in the "Open" box, and then click "Ok".

Click "Ok".

Click Start, then Run, and type regsvr32 qmgrprxy.dll in the "Open" box, and then click "Ok".

Click "Ok".

Try the update site...

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#44
DangerousThing

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I am at work until approx. 1800 CST (US). I will attempt this fix tonight.

Thanks....
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#45
DangerousThing

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:tazz: Okay...I got the message "LoadLibrary ("qmgr.dll") failed. GetLastError returns 0x00000485. I clicked OK to that...then got the same message with ("qmgrprxy.dll")

Then the Windows Update still does the same thing: Hangs at the web page dialog box and then performs an illegal operation and shuts down with the detail:


IEXPLORE caused an invalid page fault in
module RPCRT4.DLL at 0177:7fbd0894.
Registers:
EAX=04480673 CS=0177 EIP=7fbd0894 EFLGS=00010212
EBX=0447c538 SS=017f ESP=0447c358 EBP=0447c548
ECX=770f4438 DS=017f ESI=00000484 FS=1a0f
EDX=bff76855 ES=017f EDI=770f454e GS=0000
Bytes at CS:EIP:
ff 30 ff 75 d4 8d 85 1c fe ff ff 50 e8 cb 0b 00
Stack dump:
0447c850 00000000 00000000 0447c4a0 0447c384 00000000 00000000 bffc9490 00000000 bffc9490 00000000 00000001 00000000 00000000 70a949cd 00000000

Edited by DangerousThing, 18 December 2005 - 09:47 AM.

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