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UMonitor, .dll problems[RESOLVED]


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#1
davejay177

davejay177

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Hi,

Yet another major newbie at these things, but i think i have much the same issue as PyromanicElf, neo fightr, tdcook4 and 4fun.

Using Ad-aware SE, I repeatedly come up with three VX2 processes and one VX2 regvalue, two tracking cookies (type IECache entry) and three redirected host file entrys.

When I try to remove the infections the start menu bar and all desktop icons disappear for a moment, a message appears saying that C:\windows\system32\k4nole531h.dll cannot be removed and the My Documents folder opens itself up.

Also, everytime I start my PC it will open up with a message
"An exception occurred while trying to run "C:\Windows\system32\XXX.dll", UMonitor

XXX being an ever changing file name within the system32 folder.

I am getting various pop-ups appearing from time to time and finally at random intervals the start menu graphics will change (similar to when running in safe mode) and the whole system will then shutdown and reboot.

I am totally confused about the whole situation and any help would be wonderful as I have got to the stage where I am considering re-building the whole system. :tazz:

My hijackthis log is detailed below and any help would be greatly appreciated. ;)


Logfile of HijackThis v1.99.0
Scan saved at 20:58:12, on 17/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
C:\Program Files\MSI\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Nokia\Nokia PC Suite 6\TrayApplication.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\PROGRA~1\ntl\broadband medic\SmartBridge\MotiveSB.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\COMMON~1\PCSuite\DataLayer\DataLayer.exe
C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe
C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Kaz and Dave\Application Data\My-disgo\MyKey Disgo.exe
C:\Program Files\MSI\Bluetooth Software\BTTray.exe
C:\PROGRA~1\IncrediMail\bin\IMApp.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\ServiceLayer.exe
C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Kaz and Dave\Desktop\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://www-cache.freeserve.com:8080;ftp=http://www-cache.freeserve.com:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "www.google.com"); (C:\Documents and Settings\Kaz and Dave\Application Data\Mozilla\Profiles\default\0m6jvrc3.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CNetscape_UK.src"); (C:\Documents and Settings\Kaz and Dave\Application Data\Mozilla\Profiles\default\0m6jvrc3.slt\prefs.js)
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - (no file)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\Nokia PC Suite 6\TrayApplication.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\broadband medic\SmartBridge\MotiveSB.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "C:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DataLayer\DataLayer.exe
O4 - HKLM\..\Run: [CloneDVDElbyDelay] "C:\Program Files\Elaborate Bytes\CloneDVD\ElbyCheck.exe" /L ElbyDelay
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG Free\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG Free\avgemc.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [PopupKiller] C:\PROGRA~1\PopupKiller\PopupKiller.exe
O4 - HKCU\..\Run: [My-disgo] C:\Documents and Settings\Kaz and Dave\Application Data\My-disgo\MyKey Disgo.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\IncrediMail\bin\IncMail.exe /c
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\MSI\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\MSI\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\MSI\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O16 - DPF: cpcScanner - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsec...an/TDECntrl.CAB
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-12.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.pattayali...sCamControl.cab
O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - http://download.zone...ctor/WebSWK.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcaf...375/mcfscan.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredim...er/imloader.cab
O16 - DPF: {F5192746-22D6-41BD-9D2D-1E75D14FBD3C} - http://download.rfwn...m/cab/crack.CAB
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: Bluetooth Service - WIDCOMM, Inc. - C:\Program Files\MSI\Bluetooth Software\bin\btwdins.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)
O23 - Service: TrueVector Internet Monitor - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#2
admin

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You have the latest version of VX2. Download L2mfix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter. This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!
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#3
davejay177

davejay177

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Thanks for the reply admin.

Having spent the best part of a week before posting on this site trying to find a fix for the problem I have eventually re-formatted my hard drive and re-booted Windows so my PC is back up and running fine now. I've also taken the good advice on this site into how to protect myself in the future so fingers crossed I won't end up down the same route again.

Thanks again for the reply.

Davejay177
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#4
admin

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Sorry about that! :tazz: I was trying to clean up some unanswered logs. Hopefully, you didn't lose anything important, and were able to protect your system to enjoy that "freshly formated" feel. ;)
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#5
Guest_thatman_*

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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