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Frozen after start-up; suspected spyware/virus


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#1
otsu

otsu

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Hi Everyone,

My PC will start seemingly well until it gets to the 'desktop' screen when I can't click on any of the icons or the start menu. In the bottom right hand corner of the screen there is a message saying:

"! Your computer is infected. Windows has detected spyware infection. It is recommended to use special antispyware tools to prevent data loss. Windows wil now download and install the most up-to-date antispyware for you. Click here to protect your computer from spyware."


I can use Ctrl + Alt + Del to get to the "Windows Task Manager" with the Applications/Processes/ Performance/Networking/Users tabs.

Under the "Processes" tab the ones that I suspect are dodgey are;

paytime.exe
tool2.exe

If you would like me to list all of these processes and/or what is next to them please let me know.

I have also accessed the start-up programs by typing msconfig in the "run" bit and found:

dluxjp
paytime


I am running Windows XP professional. I can use safe mode, but the problem is still the same. I have a heap of spyware software on that PC (adaware/ewido/cwshredder/spybot and also AVG) but can't access any of it at the moment....That's about everything that I think might be relevant.

Thanks in advance for your help and patience.

Edited by otsu, 01 November 2005 - 04:14 AM.

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#2
Retired Tech

Retired Tech

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Please go here: Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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