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[RESOLVED] Error message Windows XP


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#1
angiem78

angiem78

    Member

  • Member
  • PipPip
  • 10 posts
When i turn on my computer i get an error message on screen that keeps popping up on top of itself (up to 50 times) over and over. I have to remove them all one by one before i can continue. It has the letters UKC in the Blue bar at the top, and in the box it says Failed to load Web Control from . Your version may be outdated.....etc there is an 'OK' to click at he bottom of the message. It's driving me nuts. We have five user accounts on our computer and it does it on all of them at first use after switching on computer. I am new to geeks to go, but i read your 'read this before you post a hijack this log' page. I did the ad aware and spybot etc. but after rebooting still getting this error message. I have saved a hijack this log and would love someone to help. I tried searching for this problem but must be doing something wrong when performing search as keep getting 'error occured' HELP PLEASE :tazz: from angiem78
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#2
-=jonnyrotten=-

-=jonnyrotten=-

    Member 2k

  • Retired Staff
  • 2,678 posts
Please scan with Hijack This again and post the contents of the log back here for review, and await further instructions.

-=jonnyrotten=- :tazz:
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#3
angiem78

angiem78

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Thanks to Johnny Rotten for replying so quickly, here is the saved log

Logfile of HijackThis v1.99.0
Scan saved at 10:57:38, on 19/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Apps\ActivBoard\nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Apps\ActivBoard\MMKeybd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Apps\ActivBoard\TrayMon.exe
C:\Apps\ActivBoard\OSD.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WebSearch.WSearch - {1FF04B25-0A23-4A12-960C-73F8B9950436} - C:\Program Files\WebSearch\Util\NPZF455G.dll
O2 - BHO: WebSearch.WSearch - {4EB644C7-A12A-409A-8304-DC16E87D48C2} - C:\Program Files\WebSearch\Util\W2GKDKE1.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [Winspl] C:\WINDOWS\System32\update.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [Windows NT Update Manager] WINL0G0N.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [JYXOH931.exe] C:\WINDOWS\system32\JYXOH931.exe
O4 - HKLM\..\Run: [Z2WDQLRP.exe] C:\WINDOWS\system32\Z2WDQLRP.exe
O4 - HKLM\..\Run: [FJMTSEYI.exe] C:\WINDOWS\system32\FJMTSEYI.exe
O4 - HKLM\..\Run: [VXSNC3EC.exe] C:\WINDOWS\system32\VXSNC3EC.exe
O4 - HKLM\..\Run: [SH11PD2S.exe] C:\WINDOWS\system32\SH11PD2S.exe
O4 - HKLM\..\Run: [I8OK6QNG.exe] C:\WINDOWS\system32\I8OK6QNG.exe
O4 - HKLM\..\Run: [X2B4KL19.exe] C:\WINDOWS\system32\X2B4KL19.exe
O4 - HKLM\..\Run: [6EOKRHLJ.exe] C:\WINDOWS\system32\6EOKRHLJ.exe
O4 - HKLM\..\Run: [C5A7ISZ9.exe] C:\WINDOWS\system32\C5A7ISZ9.exe
O4 - HKLM\..\Run: [B4MJFI4U.exe] C:\WINDOWS\system32\B4MJFI4U.exe
O4 - HKLM\..\Run: [ZAUO1HQB.exe] C:\WINDOWS\system32\ZAUO1HQB.exe
O4 - HKLM\..\Run: [15ZH8C38.exe] C:\WINDOWS\system32\15ZH8C38.exe
O4 - HKLM\..\Run: [SVJJETQ9.exe] C:\WINDOWS\system32\SVJJETQ9.exe
O4 - HKLM\..\Run: [BXFYRJVN.exe] C:\WINDOWS\system32\BXFYRJVN.exe
O4 - HKLM\..\Run: [NW922BYO.exe] C:\WINDOWS\system32\NW922BYO.exe
O4 - HKLM\..\Run: [S29LFOLX.exe] C:\WINDOWS\system32\S29LFOLX.exe
O4 - HKLM\..\Run: [DC5OMKDS.exe] C:\WINDOWS\system32\DC5OMKDS.exe
O4 - HKLM\..\Run: [F2653LPC.exe] C:\WINDOWS\system32\F2653LPC.exe
O4 - HKLM\..\Run: [4E8F1COZ.exe] C:\WINDOWS\system32\4E8F1COZ.exe
O4 - HKLM\..\Run: [228PV3S8.exe] C:\WINDOWS\system32\228PV3S8.exe
O4 - HKLM\..\Run: [CYJU3Q16.exe] C:\WINDOWS\system32\CYJU3Q16.exe
O4 - HKLM\..\Run: [6FLD6HPM.exe] C:\WINDOWS\system32\6FLD6HPM.exe
O4 - HKLM\..\Run: [UUYVEZPW.exe] C:\WINDOWS\system32\UUYVEZPW.exe
O4 - HKLM\..\Run: [JKOB3QZV.exe] C:\WINDOWS\system32\JKOB3QZV.exe
O4 - HKLM\..\Run: [824BNV5U.exe] C:\WINDOWS\system32\824BNV5U.exe
O4 - HKLM\..\Run: [NNVIIBKB.exe] C:\WINDOWS\system32\NNVIIBKB.exe
O4 - HKLM\..\Run: [JP54FCT9.exe] C:\WINDOWS\system32\JP54FCT9.exe
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [BNFOX3WM.exe] C:\WINDOWS\system32\BNFOX3WM.exe
O4 - HKLM\..\Run: [7RKBWUUO.exe] C:\WINDOWS\system32\7RKBWUUO.exe
O4 - HKLM\..\Run: [4YC78CWI.exe] C:\WINDOWS\system32\4YC78CWI.exe
O4 - HKLM\..\Run: [LN79WCG2.exe] C:\WINDOWS\system32\LN79WCG2.exe
O4 - HKLM\..\Run: [2XHJK6OR.exe] C:\WINDOWS\system32\2XHJK6OR.exe
O4 - HKLM\..\Run: [CD4N5217.exe] C:\WINDOWS\system32\CD4N5217.exe
O4 - HKLM\..\Run: [8LDR55CV.exe] C:\WINDOWS\system32\8LDR55CV.exe
O4 - HKLM\..\Run: [IGHNNPYZ.exe] C:\WINDOWS\system32\IGHNNPYZ.exe
O4 - HKLM\..\Run: [ZWPO19D4.exe] C:\WINDOWS\system32\ZWPO19D4.exe
O4 - HKLM\..\Run: [KN4GXHA9.exe] C:\WINDOWS\system32\KN4GXHA9.exe
O4 - HKLM\..\Run: [CO7LMC1I.exe] C:\WINDOWS\system32\CO7LMC1I.exe
O4 - HKLM\..\Run: [EYQ7UFY5.exe] C:\WINDOWS\system32\EYQ7UFY5.exe
O4 - HKLM\..\Run: [228XV8QX.exe] C:\WINDOWS\system32\228XV8QX.exe
O4 - HKLM\..\Run: [MKBCHTLX.exe] C:\WINDOWS\system32\MKBCHTLX.exe
O4 - HKLM\..\Run: [TJMVORCO.exe] C:\WINDOWS\system32\TJMVORCO.exe
O4 - HKLM\..\Run: [RK42UBVE.exe] C:\WINDOWS\system32\RK42UBVE.exe
O4 - HKLM\..\Run: [QHN4V53X.exe] C:\WINDOWS\system32\QHN4V53X.exe
O4 - HKLM\..\Run: [Q3H5IMK1.exe] C:\WINDOWS\system32\Q3H5IMK1.exe
O4 - HKLM\..\Run: [3SQ3RH7X.exe] C:\WINDOWS\system32\3SQ3RH7X.exe
O4 - HKLM\..\Run: [NKY5S1KI.exe] C:\WINDOWS\system32\NKY5S1KI.exe
O4 - HKLM\..\Run: [6LYYW4EV.exe] C:\WINDOWS\system32\6LYYW4EV.exe
O4 - HKLM\..\Run: [U5FVB5GD.exe] C:\WINDOWS\system32\U5FVB5GD.exe
O4 - HKLM\..\Run: [48DAKZSN.exe] C:\WINDOWS\system32\48DAKZSN.exe
O4 - HKLM\..\Run: [KG9ATEAJ.exe] C:\WINDOWS\system32\KG9ATEAJ.exe
O4 - HKLM\..\RunServices: [Windows NT Update Manager] WINL0G0N.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: LimeWire 4.0.8 Pro.lnk = C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab31267.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E862C832-3A5F-4CEB-BFAA-167B22010A71} (InfosFinder2.InfosFinder) - http://support.packa...nfosFinder2.CAB
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay10...ex/HMAtchmt.ocx
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server - Unknown - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

Will wait patiently for reply. Thankyou
  • 0

#4
-=jonnyrotten=-

-=jonnyrotten=-

    Member 2k

  • Retired Staff
  • 2,678 posts
You may wish to print out a copy of these instructions to follow while you complete this procedure.
Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.
Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O2 - BHO: WebSearch.WSearch - {1FF04B25-0A23-4A12-960C-73F8B9950436} - C:\Program Files\WebSearch\Util\NPZF455G.dll
O2 - BHO: WebSearch.WSearch - {4EB644C7-A12A-409A-8304-DC16E87D48C2} - C:\Program Files\WebSearch\Util\W2GKDKE1.dll
O4 - HKLM\..\Run: [Winspl] C:\WINDOWS\System32\update.exe
O4 - HKLM\..\Run: [Windows NT Update Manager] WINL0G0N.exe
O4 - HKLM\..\Run: [JYXOH931.exe] C:\WINDOWS\system32\JYXOH931.exe
O4 - HKLM\..\Run: [Z2WDQLRP.exe] C:\WINDOWS\system32\Z2WDQLRP.exe
O4 - HKLM\..\Run: [FJMTSEYI.exe] C:\WINDOWS\system32\FJMTSEYI.exe
O4 - HKLM\..\Run: [VXSNC3EC.exe] C:\WINDOWS\system32\VXSNC3EC.exe
O4 - HKLM\..\Run: [SH11PD2S.exe] C:\WINDOWS\system32\SH11PD2S.exe
O4 - HKLM\..\Run: [I8OK6QNG.exe] C:\WINDOWS\system32\I8OK6QNG.exe
O4 - HKLM\..\Run: [X2B4KL19.exe] C:\WINDOWS\system32\X2B4KL19.exe
O4 - HKLM\..\Run: [6EOKRHLJ.exe] C:\WINDOWS\system32\6EOKRHLJ.exe
O4 - HKLM\..\Run: [C5A7ISZ9.exe] C:\WINDOWS\system32\C5A7ISZ9.exe
O4 - HKLM\..\Run: [B4MJFI4U.exe] C:\WINDOWS\system32\B4MJFI4U.exe
O4 - HKLM\..\Run: [ZAUO1HQB.exe] C:\WINDOWS\system32\ZAUO1HQB.exe
O4 - HKLM\..\Run: [15ZH8C38.exe] C:\WINDOWS\system32\15ZH8C38.exe
O4 - HKLM\..\Run: [SVJJETQ9.exe] C:\WINDOWS\system32\SVJJETQ9.exe
O4 - HKLM\..\Run: [BXFYRJVN.exe] C:\WINDOWS\system32\BXFYRJVN.exe
O4 - HKLM\..\Run: [NW922BYO.exe] C:\WINDOWS\system32\NW922BYO.exe
O4 - HKLM\..\Run: [S29LFOLX.exe] C:\WINDOWS\system32\S29LFOLX.exe
O4 - HKLM\..\Run: [DC5OMKDS.exe] C:\WINDOWS\system32\DC5OMKDS.exe
O4 - HKLM\..\Run: [F2653LPC.exe] C:\WINDOWS\system32\F2653LPC.exe
O4 - HKLM\..\Run: [4E8F1COZ.exe] C:\WINDOWS\system32\4E8F1COZ.exe
O4 - HKLM\..\Run: [228PV3S8.exe] C:\WINDOWS\system32\228PV3S8.exe
O4 - HKLM\..\Run: [CYJU3Q16.exe] C:\WINDOWS\system32\CYJU3Q16.exe
O4 - HKLM\..\Run: [6FLD6HPM.exe] C:\WINDOWS\system32\6FLD6HPM.exe
O4 - HKLM\..\Run: [UUYVEZPW.exe] C:\WINDOWS\system32\UUYVEZPW.exe
O4 - HKLM\..\Run: [JKOB3QZV.exe] C:\WINDOWS\system32\JKOB3QZV.exe
O4 - HKLM\..\Run: [824BNV5U.exe] C:\WINDOWS\system32\824BNV5U.exe
O4 - HKLM\..\Run: [NNVIIBKB.exe] C:\WINDOWS\system32\NNVIIBKB.exe
O4 - HKLM\..\Run: [JP54FCT9.exe] C:\WINDOWS\system32\JP54FCT9.exe
O4 - HKLM\..\Run: [BNFOX3WM.exe] C:\WINDOWS\system32\BNFOX3WM.exe
O4 - HKLM\..\Run: [7RKBWUUO.exe] C:\WINDOWS\system32\7RKBWUUO.exe
O4 - HKLM\..\Run: [4YC78CWI.exe] C:\WINDOWS\system32\4YC78CWI.exe
O4 - HKLM\..\Run: [LN79WCG2.exe] C:\WINDOWS\system32\LN79WCG2.exe
O4 - HKLM\..\Run: [2XHJK6OR.exe] C:\WINDOWS\system32\2XHJK6OR.exe
O4 - HKLM\..\Run: [CD4N5217.exe] C:\WINDOWS\system32\CD4N5217.exe
O4 - HKLM\..\Run: [8LDR55CV.exe] C:\WINDOWS\system32\8LDR55CV.exe
O4 - HKLM\..\Run: [IGHNNPYZ.exe] C:\WINDOWS\system32\IGHNNPYZ.exe
O4 - HKLM\..\Run: [ZWPO19D4.exe] C:\WINDOWS\system32\ZWPO19D4.exe
O4 - HKLM\..\Run: [KN4GXHA9.exe] C:\WINDOWS\system32\KN4GXHA9.exe
O4 - HKLM\..\Run: [CO7LMC1I.exe] C:\WINDOWS\system32\CO7LMC1I.exe
O4 - HKLM\..\Run: [EYQ7UFY5.exe] C:\WINDOWS\system32\EYQ7UFY5.exe
O4 - HKLM\..\Run: [228XV8QX.exe] C:\WINDOWS\system32\228XV8QX.exe
O4 - HKLM\..\Run: [MKBCHTLX.exe] C:\WINDOWS\system32\MKBCHTLX.exe
O4 - HKLM\..\Run: [TJMVORCO.exe] C:\WINDOWS\system32\TJMVORCO.exe
O4 - HKLM\..\Run: [RK42UBVE.exe] C:\WINDOWS\system32\RK42UBVE.exe
O4 - HKLM\..\Run: [QHN4V53X.exe] C:\WINDOWS\system32\QHN4V53X.exe
O4 - HKLM\..\Run: [Q3H5IMK1.exe] C:\WINDOWS\system32\Q3H5IMK1.exe
O4 - HKLM\..\Run: [3SQ3RH7X.exe] C:\WINDOWS\system32\3SQ3RH7X.exe
O4 - HKLM\..\Run: [NKY5S1KI.exe] C:\WINDOWS\system32\NKY5S1KI.exe
O4 - HKLM\..\Run: [6LYYW4EV.exe] C:\WINDOWS\system32\6LYYW4EV.exe
O4 - HKLM\..\Run: [U5FVB5GD.exe] C:\WINDOWS\system32\U5FVB5GD.exe
O4 - HKLM\..\Run: [48DAKZSN.exe] C:\WINDOWS\system32\48DAKZSN.exe
O4 - HKLM\..\Run: [KG9ATEAJ.exe] C:\WINDOWS\system32\KG9ATEAJ.exe
O4 - HKLM\..\RunServices: [Windows NT Update Manager] WINL0G0N.exe

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files (if found):

WINL0G0N.exe <<< Be careful with this one, the O's are Zero's (numbers not letters) It may be found in c:\windows or c:\windows\system32, if you cannot find it I suggest running a search for it and when you put it in the search bar, copy and paste it from here.

C:\WINDOWS\system32\JYXOH931.exe
C:\WINDOWS\system32\Z2WDQLRP.exe
C:\WINDOWS\system32\FJMTSEYI.exe
C:\WINDOWS\system32\VXSNC3EC.exe
C:\WINDOWS\system32\SH11PD2S.exe
C:\WINDOWS\system32\I8OK6QNG.exe
C:\WINDOWS\system32\X2B4KL19.exe
C:\WINDOWS\system32\6EOKRHLJ.exe
C:\WINDOWS\system32\C5A7ISZ9.exe
C:\WINDOWS\system32\B4MJFI4U.exe
C:\WINDOWS\system32\ZAUO1HQB.exe
C:\WINDOWS\system32\15ZH8C38.exe
C:\WINDOWS\system32\SVJJETQ9.exe
C:\WINDOWS\system32\BXFYRJVN.exe
C:\WINDOWS\system32\NW922BYO.exe
C:\WINDOWS\system32\S29LFOLX.exe
C:\WINDOWS\system32\DC5OMKDS.exe
C:\WINDOWS\system32\F2653LPC.exe
C:\WINDOWS\system32\4E8F1COZ.exe
C:\WINDOWS\system32\228PV3S8.exe
C:\WINDOWS\system32\6FLD6HPM.exe
C:\WINDOWS\system32\UUYVEZPW.exe
C:\WINDOWS\system32\JKOB3QZV.exe
C:\WINDOWS\system32\NNVIIBKB.exe
C:\WINDOWS\system32\JP54FCT9.exe
C:\WINDOWS\system32\BNFOX3WM.exe
C:\WINDOWS\system32\7RKBWUUO.exe
C:\WINDOWS\system32\4YC78CWI.exe
C:\WINDOWS\system32\LN79WCG2.exe
C:\WINDOWS\system32\2XHJK6OR.exe
C:\WINDOWS\system32\CD4N5217.exe
C:\WINDOWS\system32\8LDR55CV.exe
C:\WINDOWS\system32\IGHNNPYZ.exe
C:\WINDOWS\system32\ZWPO19D4.exe
C:\WINDOWS\system32\KN4GXHA9.exe
C:\WINDOWS\system32\CO7LMC1I.exe
C:\WINDOWS\system32\EYQ7UFY5.exe
C:\WINDOWS\system32\228XV8QX.exe
C:\WINDOWS\system32\MKBCHTLX.exe
C:\WINDOWS\system32\TJMVORCO.exe
C:\WINDOWS\system32\RK42UBVE.exe
C:\WINDOWS\system32\QHN4V53X.exe
C:\WINDOWS\system32\Q3H5IMK1.exe
C:\WINDOWS\system32\3SQ3RH7X.exe
C:\WINDOWS\system32\NKY5S1KI.exe
C:\WINDOWS\system32\6LYYW4EV.exe
C:\WINDOWS\system32\U5FVB5GD.exe
C:\WINDOWS\system32\48DAKZSN.exe
C:\WINDOWS\system32\KG9ATEAJ.exe

Reboot normally and post a new log. You may not find all of these after removing WINL0G0N.exe but just make sure.

-=jonnyrotten=- :tazz:
  • 0

#5
angiem78

angiem78

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Hello again
Looks like its worked!
You know your stuff. Here's the new log
Thanks again, will I have to do the same with each user account or will it work for everyones? I'll post back if the other users still have it on their pages to see if I can use the same instructions or if I will need different ones for each.
Anyway, as I said, here's the new log

Logfile of HijackThis v1.99.0
Scan saved at 15:16:34, on 20/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Apps\ActivBoard\nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Apps\ActivBoard\MMKeybd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Apps\ActivBoard\TrayMon.exe
C:\Apps\ActivBoard\OSD.exe
C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: LimeWire 4.0.8 Pro.lnk = C:\Program Files\LimeWire\LimeWire 4.0.8 Pro\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0527.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zon...ro.cab31267.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E862C832-3A5F-4CEB-BFAA-167B22010A71} (InfosFinder2.InfosFinder) - http://support.packa...nfosFinder2.CAB
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by101fd.bay10...ex/HMAtchmt.ocx
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Netropa NHK Server - Unknown - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

Thankyou Geeks to Go!
  • 0

#6
-=jonnyrotten=-

-=jonnyrotten=-

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Log looks clean, lets just do a couple more things to clean up with now.

Please run a free online virus scan here: Needs to be run with Internet Explorer.
http://www.pandasoft...n_principal.htm

And a free trojan scan here: (you will have to download the 30 day trial of "The Cleaner" here)
http://www.moosoft.com/

Reboot your PC.

Spybot Search & Destroy Download and install. Start Spybot S&D, Click the Search for updates button, if any are found then click the Download Updates button. After all updates are downloaded, click the Check for problems button. When the scan is complete, place a check next to anything marked in red, then click the Fix selected problems button. You may need to run Spybot S&D multiple times to remove all infections.

Download Ad-aware from:

http://www.geekstogo...n=download&id=5

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:
  • Automatically save log-file
  • Automatically quarantine objects prior to removal
  • Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
  • Scan Within Archives
  • Scan Active Processes
  • Scan Registry
  • Deep Scan Registry
  • Scan my IE favorites for banned URL’s
  • Scan my Hosts file
  • Under Click here to select drives + folders, choose:
  • All of your hard drives
-> Click on the Advanced button on the left and select:
  • Include additional process information
  • Include additional file information
  • Include environment information
  • Include additional object details
-> Click the Tweak button and select:
  • Under the Scanning Engine:
    • Unload recognized processes during scanning
    • Include basic Ad-aware settings in logfile
    • Include additional Ad-aware settings in logfile
  • Under the Cleaning Engine:
    • Let Windows remove files in use at next reboot
-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
  • Use Custom Scanning Options
-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot your computer. How are things running now?

-=jonnyrotten=- :tazz:
  • 0

#7
angiem78

angiem78

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Everything working fine now. All user accounts 'clean' and working fine. :tazz: You're a genius.
Thankyou
Angiem78 in London.UK.
  • 0






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