I went through the program to the updates, & downloaded Player 10.
During installation, there was some dialogue box that I accidentaly clicked "Cancel."
So it told me it was impossible to complete setup, & I needed to restart.
When I restarted, & clicked the WMP9 taskbar icon, it gave me this options thing for WMP10. So I proceeded & checked the boxes needed for file associations, etc. I pressed "Finish," and a dialogue box popped up saying "Windows Media Player was not successfully installed. Would you like to install it from the Windows Media Player website?"
So I click yes, and I try to re-download and re-install. But to no avail.
I've tried uninstalling everything and starting over, but in the Add/Remove Programs window, Windows Media Player 10 doesn't show up... but I try uninstalling Windows Media Format Runtime, and it says it cannot rollback to WMP9 because WMP10 is still installed and must be uninstalled before it can rollback.
SO I'm totally at a loss and I can't afford the $79.99 - $129.99 fees of the [bleep] Microsoft tech support, so yeah. Any help would be appreciated.