[fishsticks]

How to make this short. Let's try. Dad moved to Florida, wants to use his eMachine eTpwer 633ids computer again. I look on Windows update and there is a TON of stuff to update. I messed up and did the Modem driver update. Well, once I did that, it does not dial out. It immediately drops the line. Well, I tried all the things I knew to do. and now I'm stuck. Where on earth do I start?

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I did the very same thing on the machine I'm one now, except for a network card, not a modem. I don't know what Microsoft did, but I sure had trouble getting it back. Try to find what update it is and uninstall it. Then go to the eMachines website and try to find the modem drivers for your model, or get them from the cd that came with the modem if you bought it at a store. You may need to download the drivers for that operating system to a floppy to install it. You will probably need to uninstall then reinstall the modem. And remember Google is your friend.

[Tyger]

I did the very same thing on the machine I'm one now, except for a network card, not a modem. I don't know what Microsoft did, but I sure had trouble getting it back. Try to find what update it is and uninstall it. Then go to the eMachines website and try to find the modem drivers for your model, or get them from the cd that came with the modem if you bought it at a store. You may need to download the drivers for that operating system to a floppy to install it. You will probably need to uninstall then reinstall the modem. And remember Google is your friend.

[fishsticks]

Thanks for the info. This is Dad's PC so I have absolutely nothing in the way of floppies, disks, etc. When I told him I was having problemswith the machine, his first statement was "Will I be able to listen to my music?" (Sigh) Breaks my heart. hagd

[wannabe1]

Hi fishsticks...

Please download Everest Home Edition, install it, run it using the "Report" icon, choose "All Pages" and then "HTML". Attach a log to this thread.

This will give us the information we need to track down your missing drivers.

wannabe1

[wannabe1]

fishsticks...

Download These Drivers from Intel for your chipset. Install them and reboot.

Let us know if this resolves the issues...

wannabe1

[fishsticks]

error message when I try to run .exe file
"the current operating system supports the Intel chipset devices on your system. No INF update is needed."

Should I just break down and buy a new modem with software?

[wannabe1]

Let's go to Device Manager and remove the modem and see if Windows will redetect it.

Right click on "My Computer" and choose "Properties"...Click the "Device Manager" tab and scroll down the list to "Modems"...click the + and select the modem listed...(write down the name of the modem...it should be Harmonics (Conexant) SoftK56 WinModem)...right click on the selected modem and choose "Remove". Accept the changes and reboot your machine.

If you have no luck with Windows reinstalling the modem. post back and we'll try generic Conexant drivers.

wannabe1