[SunnFaerie]

My computer hasn't been working "properly" for a few weeks now. It freezes after only a few hours of operation. Freezes as in, I am unable to run any programs or surf the internet (I use IE v. 6.0 with SP2). It will perform fine once I reboot, only to freeze again a few hours later. I (oh so stupidly) downloaded Zango in order to play a tetris game on the internet. I will never knowingly do this again so please, no reprimands

I followed all the instructions on "Malware Removal". The only part I was unable to complete was the installation of SP1a. The error message I had stated that it could not be applied when SP1 had not been installed. I am surprised it isn't there because from the time I took my computer home I had enabled automatic updates and installed everything that was suggested. I have SP2 - unfortunately from the minute it became available, as was suggested by Automatic Updates (in the Malware Removal instructions you state I'm not supposed to install it until I follow all instructions and remove all malware from my computer). The following is my log from HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 8:20:32 AM, on 11/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Sherry Wadden\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - (no file)
O3 - Toolbar: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QMusic] "C:\Program Files\BenQ\QMusic2\QMAgent.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: sympatico.msn.ca
O15 - Trusted Zone: http://sympatico.msn.ca
O15 - Trusted Zone: ca.msn.com
O15 - Trusted Zone: g.msn.com
O15 - Trusted Zone: http://login.passport.net
O15 - Trusted Zone: housecall.trendmicro.com
O15 - Trusted Zone: www.trendmicro.com
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/...mjolauncher.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - https://www.worldwin...ed/wwlaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://www.flipside....cherControl.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://sympatico.zon...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{44328874-60EA-4C44-B3FB-67194595DAEA}: NameServer = 142.177.1.2 142.177.129.11
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

If I've missed any info you need, please post the question or email, I'll be keeping a close eye on this all day. Thanks in advance for any help you can give.

Sherry

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Hello Sherry and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware. Let’s see what we can do with the first sweep.

Is this your ISP : Stentor National Integrated Communications Network (STEN) 110 O'Connor St. Floor 3 Ottawa ON K1P-IH1 CA ?

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

Please also disable Ewido Guard for the same reason. Open Ewido and remove the Guard option.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:
CCleaner
Ad-Aware

Install Ad-Aware and launch it, ensuring that it is updated first of all..

Reconfigure Ad-Aware for Full Scan:

Launch the programme, and click on the Gear at the top of the start screen.

Click the 'Scanning' button.
Under Drives, Folders and Files, select 'Scan within Archives'.
Click 'Click here to select Drives + folders' and select your installed hard drives.

Under Memory & Registry, select all options.
Click the 'Advanced' button.
Under 'Log-file detail level', select all options.
Click the 'Tweaks' button.

Under 'Scanning Engine', select the following:
'Unload recognized processes during scanning.'
Under 'Cleaning Engine', select the following:
'Let Windows remove files in use after reboot.'
Click on 'Proceed' to save these Preferences.

Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT to allow it to finish.

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - _{6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (file missing)
O3 - Toolbar: (no name) - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - (no file)
O3 - Toolbar: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
O15 - Trusted Zone: sympatico.msn.ca
O15 - Trusted Zone: http://sympatico.msn.ca
O15 - Trusted Zone: ca.msn.com
O15 - Trusted Zone: g.msn.com
O15 - Trusted Zone: http://login.passport.net
O15 - Trusted Zone: housecall.trendmicro.com
O15 - Trusted Zone: www.trendmicro.com
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/...mjolauncher.cab

Now close all windows other than HiJackThis, then click Fix Checked.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log (from normal mode) and I will take another look.

[Crustyoldbloke]

Hello Sherry and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have quite a mixture of malware. Let’s see what we can do with the first sweep.

Is this your ISP : Stentor National Integrated Communications Network (STEN) 110 O'Connor St. Floor 3 Ottawa ON K1P-IH1 CA ?

I note that you are running HijackThis from Desktop; please create a new folder for it (for example C:\Program Files\Hijackthis\Hijackthis.exe) and move the programme into it. It is very important you do this before anything else since backup files can be deleted if they are not within their own folder!

Firstly could you please disable Microsoft Antispyware from running during the fix, it may just hinder our attempts to change anything. Right click on the icon (looks like an archery target) in the task bar and click on Security Agents Status (Enabled) then click on Disable Real-time Protection. To re enable it, you follow the same steps but click on Enable Real-time Protection.

Please also disable Ewido Guard for the same reason. Open Ewido and remove the Guard option.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:
CCleaner
Ad-Aware

Install Ad-Aware and launch it, ensuring that it is updated first of all..

Reconfigure Ad-Aware for Full Scan:

Launch the programme, and click on the Gear at the top of the start screen.

Click the 'Scanning' button.
Under Drives, Folders and Files, select 'Scan within Archives'.
Click 'Click here to select Drives + folders' and select your installed hard drives.

Under Memory & Registry, select all options.
Click the 'Advanced' button.
Under 'Log-file detail level', select all options.
Click the 'Tweaks' button.

Under 'Scanning Engine', select the following:
'Unload recognized processes during scanning.'
Under 'Cleaning Engine', select the following:
'Let Windows remove files in use after reboot.'
Click on 'Proceed' to save these Preferences.

Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT to allow it to finish.

Right click on this link Del 015 Domains.inf and choose Save (link) As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - _{6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
R3 - URLSearchHook: (no name) - _{00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll (file missing)
O3 - Toolbar: (no name) - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - (no file)
O3 - Toolbar: Big Fish Games - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
O15 - Trusted Zone: sympatico.msn.ca
O15 - Trusted Zone: http://sympatico.msn.ca
O15 - Trusted Zone: ca.msn.com
O15 - Trusted Zone: g.msn.com
O15 - Trusted Zone: http://login.passport.net
O15 - Trusted Zone: housecall.trendmicro.com
O15 - Trusted Zone: www.trendmicro.com
O16 - DPF: Yahoo! Hearts - http://download.game...nts/y/ht0_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt0_x.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/...mjolauncher.cab

Now close all windows other than HiJackThis, then click Fix Checked.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, update it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Post back a fresh HijackThis log (from normal mode) and I will take another look.

[SunnFaerie]

Hello Phil and thanks for the welcome

That was a quick reply - I'm impressed and very grateful!

I followed all your instructions to the letter *I think - at least to the best of my ability*. The following is a copy of my new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:31:16 PM, on 11/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\Program Files\BenQ\QMusic2\QMAgent.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QMusic] "C:\Program Files\BenQ\QMusic2\QMAgent.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - https://www.worldwin...ed/wwlaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} - http://www.flipside....cherControl.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://sympatico.zon...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/...aploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{44328874-60EA-4C44-B3FB-67194595DAEA}: NameServer = 142.177.1.2 142.177.129.11
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I hope I didn't miss deleting anything :/

I'll check back frequently to see what you have to say....

Thanks, Sherry

PS - My ISP plays a part in this? I'm not sure what it is. Aliant in Halifax I thought but I can't be sure. Please let me know how I find out and I'll let you know.

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

The bit about your ISP is that according to your HJT log at the 017 entry, the IP address is for the company mentioned. It sounds legit but I normally just check to ensure you aren't being hijacked there. I would be worried if the IP was for a commercial company in Nigeria, so that's why I check them.

I wish you happy safe surfing Sherry!

[SunnFaerie]

GOSH - I can't believe it was that easy. At first all the steps seemed insurmountable - I think because I wasn't familiar with a lot of them. You gave great instructions - easy to understand and well explained.

Thank you Phil, so very much!

Take care, Hugs, Sherry

[Crustyoldbloke]

You are very welcome.

I will leave this thread open for a few days in case of misfortune.

[SunnFaerie]

I left my computer on all night - ran adaware this morning and it found 3 tracking objects, which I removed. I was unable to connect to IE or open anything on my desktop. Something is still not right. I'm going to go through the steps again *Malware Removal*.

Is it okay if I post another HijackThis log after I finish?

*Bangs her head on her keyboard* Sherry

[Crustyoldbloke]

Not a problem Sherry, but to save some time and since your PC was clean, why not just run this very powerful scan?

Download:WinPFind

Right Click the Zip Folder and Select "Extract All"

Don't use it yet!

Reboot into Safe Mode: please see here if you are not sure how to do this.

From the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"

It will scan the entire System, so please be patient!

One you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folder.

Restart normally and post the contents of WinPFind.txt

[SunnFaerie]

Phil, this is what the scan found. I'm trying to do this quickly because IE keeps "encountering a problem" and closes on me.

Looking forward to your response.

Thank you....Sherry


WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Microsoft Windows XP Current Build: Service Pack 2 Current Build Number: 2600
Internet Explorer Version: 6.0.2900.2180

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...

Checking %ProgramFilesDir% folder...
FSG! 11/5/2002 4:45:34 PM 3167880 C:\Program Files\winamp3_0-full.exe
UPX! 2/12/2003 3:40:08 PM 1695544 C:\Program Files\WinBejeweled_setup.exe

Checking %WinDir% folder...
UPX! 5/3/2005 11:44:44 AM 25157 C:\WINDOWS\RMAgentOutput.dll
UPX! 11/2/2005 6:36:40 AM 170053 C:\WINDOWS\tsc.exe
PECompact2 11/2/2005 6:36:38 AM 16282637 C:\WINDOWS\VPTNFILE.923
qoologic 11/2/2005 6:36:38 AM 16282637 C:\WINDOWS\VPTNFILE.923
SAHAgent 11/2/2005 6:36:38 AM 16282637 C:\WINDOWS\VPTNFILE.923
UPX! 11/2/2005 6:36:38 AM 1044560 C:\WINDOWS\vsapi32.dll
aspack 11/2/2005 6:36:38 AM 1044560 C:\WINDOWS\vsapi32.dll

Checking %System% folder...
SAHAgent 5/9/2005 6:42:22 PM 35 C:\WINDOWS\SYSTEM32\3fj0ri6f.ini
SAHAgent 5/17/2005 2:37:36 PM 35 C:\WINDOWS\SYSTEM32\4g7tkpvo.ini
SAHAgent 5/9/2005 6:42:22 PM 35 C:\WINDOWS\SYSTEM32\ab754ee8.ini
SAHAgent 5/15/2005 4:04:34 PM 3494 C:\WINDOWS\SYSTEM32\bsc4m0jl.ini
PEC2 8/18/2001 8:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
FSG! 11/11/2003 4:00:22 PM 236544 C:\WINDOWS\SYSTEM32\divxdec.ax
SAHAgent 5/17/2005 2:37:36 PM 35 C:\WINDOWS\SYSTEM32\hgctbkg3.ini
PTech 7/12/2005 4:50:44 PM 520456 C:\WINDOWS\SYSTEM32\LegitCheckControl.DLL
PECompact2 10/4/2005 10:09:08 PM 2293088 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 10/4/2005 10:09:08 PM 2293088 C:\WINDOWS\SYSTEM32\MRT.exe
FSG! 5/17/2005 2:37:28 PM 398742 C:\WINDOWS\SYSTEM32\Mtyocjk1.xml
aspack 8/4/2004 3:56:36 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
FSG! 6/10/2005 7:57:22 AM 398742 C:\WINDOWS\SYSTEM32\Plmcusk1.xml
Umonitor 8/4/2004 3:56:44 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
SAHAgent 6/13/2005 8:22:56 AM 3591 C:\WINDOWS\SYSTEM32\s72d61hc.ini
UPX! 3/28/2005 12:48:44 PM 26768 C:\WINDOWS\SYSTEM32\TdABS273.dll.tcf
winsync 8/18/2001 8:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu

Checking %System%\Drivers folder and sub-folders...
UPX! 11/3/2005 7:25:52 AM 726592 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
FSG! 11/3/2005 7:25:52 AM 726592 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
PEC2 11/3/2005 7:25:52 AM 726592 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
aspack 11/3/2005 7:25:52 AM 726592 C:\WINDOWS\SYSTEM32\drivers\avg7core.sys
PTech 8/4/2004 1:41:38 AM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys

Items found in C:\WINDOWS\SYSTEM32\drivers\etc\hosts


Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
11/4/2005 8:30:08 AM S 2048 C:\WINDOWS\bootstat.dat
11/4/2005 8:26:26 AM H 24 C:\WINDOWS\p1J7k
10/24/2005 3:14:48 PM H 8628 C:\WINDOWS\Help\netcfg.GID
10/4/2005 9:17:40 PM S 21737 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB896688.cat
9/28/2005 10:53:30 AM S 17402 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB900725.cat
9/9/2005 6:15:08 PM S 11084 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB901017.cat
11/4/2005 8:29:56 AM H 8192 C:\WINDOWS\system32\config\default.LOG
11/4/2005 8:30:26 AM H 1024 C:\WINDOWS\system32\config\SAM.LOG
11/4/2005 8:30:10 AM H 16384 C:\WINDOWS\system32\config\SECURITY.LOG
11/4/2005 8:31:30 AM H 73728 C:\WINDOWS\system32\config\software.LOG
11/4/2005 8:30:16 AM H 786432 C:\WINDOWS\system32\config\system.LOG
10/19/2005 9:29:46 AM H 1024 C:\WINDOWS\system32\config\systemprofile\NTUSER.DAT.LOG
11/4/2005 8:26:48 AM H 6 C:\WINDOWS\Tasks\SA.DAT

Checking for CPL files...
Microsoft Corporation 8/4/2004 3:56:58 AM 68608 C:\WINDOWS\SYSTEM32\access.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 549888 C:\WINDOWS\SYSTEM32\appwiz.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 110592 C:\WINDOWS\SYSTEM32\bthprops.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 135168 C:\WINDOWS\SYSTEM32\desk.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 80384 C:\WINDOWS\SYSTEM32\firewall.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 155136 C:\WINDOWS\SYSTEM32\hdwwiz.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 358400 C:\WINDOWS\SYSTEM32\inetcpl.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 129536 C:\WINDOWS\SYSTEM32\intl.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 380416 C:\WINDOWS\SYSTEM32\irprops.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 68608 C:\WINDOWS\SYSTEM32\joy.cpl
Sun Microsystems, Inc. 4/13/2005 2:48:52 AM 49265 C:\WINDOWS\SYSTEM32\jpicpl32.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 618496 C:\WINDOWS\SYSTEM32\mmsys.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 25600 C:\WINDOWS\SYSTEM32\netsetup.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 32768 C:\WINDOWS\SYSTEM32\odbccp32.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 114688 C:\WINDOWS\SYSTEM32\powercfg.cpl
Apple Computer, Inc. 4/11/2001 12:22:06 PM 287232 C:\WINDOWS\SYSTEM32\QuickTime.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 298496 C:\WINDOWS\SYSTEM32\sysdm.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 94208 C:\WINDOWS\SYSTEM32\timedate.cpl
Microsoft Corporation 8/4/2004 3:56:58 AM 148480 C:\WINDOWS\SYSTEM32\wscui.cpl
Microsoft Corporation 5/26/2005 3:16:30 AM 174360 C:\WINDOWS\SYSTEM32\wuaucpl.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 187904 C:\WINDOWS\SYSTEM32\dllcache\main.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 35840 C:\WINDOWS\SYSTEM32\dllcache\ncpa.cpl
Microsoft Corporation 8/18/2001 8:00:00 AM 28160 C:\WINDOWS\SYSTEM32\dllcache\telephon.cpl
Microsoft Corporation 5/26/2005 3:16:30 AM 174360 C:\WINDOWS\SYSTEM32\dllcache\wuaucpl.cpl
12/7/2001 3:59:56 PM 425984 C:\WINDOWS\SYSTEM32\ReinstallBackups\0001\DriverFiles\cmicnfg.cpl

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...
8/6/2002 1:59:22 PM HS 84 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini
8/20/2003 9:04:00 AM 1737 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk

Checking files in %ALLUSERSPROFILE%\Application Data folder...
8/6/2002 6:47:08 AM HS 62 C:\Documents and Settings\All Users\Application Data\desktop.ini

Checking files in %USERPROFILE%\Startup folder...
8/6/2002 1:59:22 PM HS 84 C:\Documents and Settings\Sherry Wadden\Start Menu\Programs\Startup\desktop.ini

Checking files in %USERPROFILE%\Application Data folder...
8/6/2002 6:47:08 AM HS 62 C:\Documents and Settings\Sherry Wadden\Application Data\desktop.ini
2/8/2004 11:18:14 AM 26946 C:\Documents and Settings\Sherry Wadden\Application Data\Personal Address Book.ADR

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
Hotbar 4.1.8.0 = Hotbar
SV1 =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E} = C:\Program Files\ewido\security suite\context.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\TrojanHunter
{EBDF1F20-C829-11D1-8233-FF20AF3E97A9} = C:\PROGRA~1\TROJAN~1.2\contmenu.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinRAR
{B41DB860-8EE4-11D2-9906-E49FADC173CA} = C:\Program Files\WinRAR\rarext.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\AVG7 Shell Extension
{9F97547E-4609-42C5-AE0C-81C61FFAEBC3} = C:\Program Files\Grisoft\AVG Free\avgse.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\TrojanHunter
{EBDF1F20-C829-11D1-8233-FF20AF3E97A9} = C:\PROGRA~1\TROJAN~1.2\contmenu.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\WinRAR
{B41DB860-8EE4-11D2-9906-E49FADC173CA} = C:\Program Files\WinRAR\rarext.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E} = C:\Program Files\ewido\security suite\context.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\TrojanHunter
{EBDF1F20-C829-11D1-8233-FF20AF3E97A9} = C:\PROGRA~1\TROJAN~1.2\contmenu.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\WinRAR
{B41DB860-8EE4-11D2-9906-E49FADC173CA} = C:\Program Files\WinRAR\rarext.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}
= C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}
Google Toolbar Helper = c:\program files\google\googletoolbar1.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4528BBE0-4E08-11D5-AD55-00010333D0AD}
=
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\System32\shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}
ButtonText = Messenger : C:\Program Files\Messenger\msmsgs.exe

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
=
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{4528BBE0-4E08-11D5-AD55-00010333D0AD}
=
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{C4EE31F3-4768-11D2-BE5C-00A0C9A83DA1}
File Search Explorer Band = %SystemRoot%\system32\SHELL32.dll
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{EFA24E61-B078-11D0-89E4-00C04FC9E26E}
Favorites Band = %SystemRoot%\System32\shdocvw.dll

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Cmaudio RunDll32 cmicnfg.cpl,CMICtrlWnd
NeroCheck C:\WINDOWS\system32\NeroCheck.exe
USRpdA C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
HPDJ Taskbar Utility C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
FinePrint Dispatcher v4 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
mmtask c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
gcasServ "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
QMusic "C:\Program Files\BenQ\QMusic2\QMAgent.exe"
WinampAgent C:\Program Files\Winamp\winampa.exe
SunJavaUpdateSched C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
THGuard "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
AVG7_CC C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
IMAIL Installed = 1
MAPI Installed = 1
MSFS Installed = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Yahoo! Pager C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupfolder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state
system.ini 0
win.ini 0
bootini 0
services 0
startup 0


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\System32\webcheck.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = Explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


»»»»»»»»»»»»»»»»»»»»»»»» Scan Complete »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
WinPFind v1.4.1 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 11/4/2005 8:38:51 AM

[Crustyoldbloke]

Hello Sherry

WinPfind found some bad guys lurking on your PC, some had been there a while.

Download:
Killbox by Option^Explicit

Please install Killbox by Option^Explicit.

• Extract the programme to your desktop and double-click on its folder, then double-click on Killbox.exe to start the programme.
• In the Killbox programme, select the Delete on Reboot option.
• Copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\WINDOWS\SYSTEM32\3fj0ri6f.ini
C:\WINDOWS\SYSTEM32\4g7tkpvo.ini
C:\WINDOWS\SYSTEM32\ab754ee8.ini
C:\WINDOWS\SYSTEM32\bsc4m0jl.ini
C:\WINDOWS\SYSTEM32\hgctbkg3.ini
C:\WINDOWS\SYSTEM32\Mtyocjk1.xml
C:\WINDOWS\SYSTEM32\Plmcusk1.xml
C:\WINDOWS\SYSTEM32\s72d61hc.ini
C:\WINDOWS\SYSTEM32\TdABS273.dll.tcf
C:\WINDOWS\p1J7k

• Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
  
• Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" at the reboot now prompt.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click download and run missingfilesetup.exe. Then try TheKillbox again.

Any better? Wait 24 hours before answering.

[SunnFaerie]

I waited not quite 24 hours. I didn't have to, when I got up this morning and tried clicking on Internet Explorer I received an error message: " C\ProgramFiles\InternetExplorer\iexplore.exe Insufficient system resources exist to complete the requested service ".

I tried going to program files (through the "my computer" icon, which I was able to open) and opening it from there - same error message.

I tried clicking on other programs such as Spybot, Adaware, Cleanup - same error message as for IE.

I went to Start\Shutdown and no window came up to let me choose to restart, logoff, shutdown.

At this point my computer froze and I was unable to click on anything. I let it sit for 10 minutes to see if it needed to catch up - still frozen. Even the clock's time was frozen. I shutdown myself by holding in the start button on the computer. It restarted with no problems.

Also, no matter how high I set my popup blocker (Google popup blocker) I still get one that comes up no matter what page I'm viewing on IE - "Search the Web". I'm not sure if this has any significance but wanted to mention it just in case.

I haven't run any cleaners, antivirus or adware programs yet - I wanted to wait until I heard from you.

Phil, you have amazing patience to have stuck with me thus far

Sherry

[Crustyoldbloke]

Quelle catastrophe! Nil desperandum!

Please RIGHT-CLICK HERE to download Silent Runner's.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will receive a prompt:
  • Do you want to skip supplementary searches?
    click NO
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

Please do a fresh HJT scan and send me the log also.

Thanks

[SunnFaerie]

Hi Phil

The following are the logs of the scans I ran. First the Silent Runners and then the HijackThis log:

"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Yahoo! Pager" = "C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet" ["Yahoo! Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Cmaudio" = "RunDll32 cmicnfg.cpl,CMICtrlWnd" [MS]
"NeroCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"USRpdA" = "C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA" ["U.S. Robotics Corporation"]
"HPDJ Taskbar Utility" = "C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe" ["HP"]
"FinePrint Dispatcher v4" = "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe" ["FinePrint Software, LLC"]
"mmtask" = "c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" ["TODO: <Company name>"]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
"QMusic" = ""C:\Program Files\BenQ\QMusic2\QMAgent.exe"" [empty string]
"WinampAgent" = "C:\Program Files\Winamp\winampa.exe" [null data]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe" ["Sun Microsystems, Inc."]
"KernelFaultCheck" = "C:\WINDOWS\system32\dumprep 0 -k" [MS]
"THGuard" = ""C:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office\OLKFSTUB.DLL" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Sherry Wadden\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Startup items in "Sherry Wadden" & "All Users" startup folders:
---------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
ewido security suite guard, ewido security suite guard, "C:\Program Files\ewido\security suite\ewidoguard.exe" ["ewido networks"]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
FPR4:\Driver = "fpmon4.dll" ["FinePrint Software, LLC"]
hpzlnt05\Driver = "hpzlnt05.dll" ["HP"]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 87 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 24 seconds.
---------- (total run time: 162 seconds)

Logfile of HijackThis v1.99.1
Scan saved at 7:41:50 PM, on 11/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\BenQ\QMusic2\QMAgent.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName

=
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe

RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v4]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch

Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft

AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QMusic] "C:\Program Files\BenQ\QMusic2\QMAgent.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0

-k
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter

4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

/STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program

Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}

- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet

Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: Yahoo! Pool 2 -

http://download.game...ts/y/potd_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control)

- http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage Validation Tool) -

http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload

Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control)

-

http://a840.g.akamai....trendmicro.com

/housecall/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) -

https://www.worldwin...ed/wwlaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan

Installer Class) -

http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} -

http://www.flipside....cherControl.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class)

- http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -

http://sympatico.zon...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} -

http://zone.msn.com/...aploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class)

- http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control

4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{44328874-60EA-4C44-B3FB-67194595DAE

A}: NameServer = 142.177.1.2 142.177.129.11
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o.

- C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks -

C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks -

C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\Security

Center\SymWSC.exe

Thanks again - I'm anxious to see what you come up with this time.

Have a great night - Sherry

[Crustyoldbloke]

Hello again Sherry

The Silent Runners log is negative and your HJT log remains clean. There has been a spate of rootkit infections in the past couple of weeks, let's try that next.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download AproposFix from here:AproposFix
Save it to your desktop but do NOT run it yet.

Then please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

Once in Safe Mode, please double-click aproposfix.exe and unzip it to the desktop. Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts.

When the tool is finished, please reboot back into normal mode, and post a new HijackThis log, along with the entire contents of the log.txt file in the aproposfix folder.

[SunnFaerie]

Hola Phil

My aproposfix log is as follows:

Log of AproposFix v1

************

Running from directory:
C:\Documents and Settings\Sherry Wadden\Desktop\aproposfix\aproposfix

************

Registry entries found:

[HKEY_LOCAL_MACHINE\Software\C1ieFAGEHQtm]
@="v33q. :abbabbcby4 OBy6mabbaqdb6w\\r.62bSYSTEMhgbDRIVERSbSMCYDISKcSYS"
"Device"="\\\\.\\KUMobKW8"
"DriverPath"="C:\\WINDOWS\\system32\\drivers\\smcydisk.sys"
"DriverName"="HTTCOMP"
"HideUninstallerName"="C:\\Program Files\\Phoasoft\\himmrepl.exe"
"UninstallerPath"="C:\\WINDOWS\\system32\\cmucon05.exe"
"UninstallerRegKey"="HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Uninstall\\{49B442BA-2265-4AC4-ACFA-254EEE8F553B}"
"UninstallerParams"="/CTUN"
"HDll"="C:\\WINDOWS\\system32\\cmpsacct.dll"
"ServerAddress"="adchannel.contextplus.net"
"LegalNote"="http://adchannel.con...onbranded.html"
"PartnerId"="CP.IST2"
"InstallationId"="{Xa293f99-65c4-75b4-0b3a-039210e40bf0}"
"PageFiltering"=dword:00000001
"ClientName"="C:\\Program Files\\Phoasoft\\trkdefui.exe"

************

Removing hidden service:
Service HTTCOMP removed.

Removing hidden folder:
Deletion of folder Phoasoft succeeded!

Deleting files:

Deletion of file C:\WINDOWS\system32\drivers\smcydisk.sys succeeded!
Deletion of file C:\WINDOWS\system32\sigetmon.exe succeeded!
Deletion of file C:\WINDOWS\system32\cmpsacct.dll succeeded!
Deletion of file C:\WINDOWS\system32\cmucon05.exe succeeded!

Backing up files:
Done!

Removing registry entries:

REGEDIT4

[-HKEY_CURRENT_USER\Software\C1ieFAGEHQtm]
[-HKEY_LOCAL_MACHINE\Software\C1ieFAGEHQtm]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49B442BA-2265-4AC4-ACFA-254EEE8F553B}]

Done!

Finished!

My new HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:34:04 PM, on 11/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\BenQ\QMusic2\QMAgent.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp4.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [QMusic] "C:\Program Files\BenQ\QMusic2\QMAgent.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potd_x.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by18fd.bay18....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - https://www.worldwin...ed/wwlaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} - http://www.flipside....cherControl.cab
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://sympatico.zon...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/...aploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{44328874-60EA-4C44-B3FB-67194595DAEA}: NameServer = 142.177.1.2 142.177.129.11
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I'm off to lala land! I will check this first thing in the morning....

Muchos Gracias, Sherry