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ad popups problem [RESOLVED]


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#16
cyitling

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hmmm.... i don't have anything on the clipboard... i highlighted them and copy them... but its just not in the clipboard for me to paste... so what to do?

and yeah... there hasn't been any popups since i installed spy sweeper... it stopped popping up whenever after i uninstall and reinstall firefox... after that... it just pops up when i am using firefox... but after spy sweeper... i haven't see any ad popups....

but i don't think the root of the problem is fix though... if you are willing... can you tell me how i get this bug... coz it seems to me i just got it all of the sudden...
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#17
cyitling

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i tried adding one by one... but after i add the first one and press the Delete File button... nothing happen....

and there is no file extraction needed.. the link you gave me just have the KillBox.exe.. so no extraction nor folder...
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#18
Crustyoldbloke

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OK, I think I understand.

Let's give your PC 48 hours to see if anything bad happens. Please reply in 48 hours time.

Thanks.
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#19
cyitling

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hmmmm.... so far so good... but once in a while the ads will still popup... i think the problem is still there... but all the antispyware program that i am installing is sort of helping i guess...

should i just leave as it is... or will there be a solution soon?
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#20
Crustyoldbloke

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Hello again

Well it sounds promising, but I am still a little concerned about this occasional pop-up. Please bear in mind that we ALL get the occasional one even with pop-up blockers installed. You use Firefox to surf, so you should be using version 1.0.7 which is the latest. Please check your version by opening Firefox, click on Help>About Mozilla Firefox, the version will be displayed there.

There are some extensions to Firefox - see here: https://addons.mozil...ication=firefox AdBlocker is one of them that you may wish to consider.

Please tell me your thoughts about this problem as your view is a lot better than mine, and could I please see a fresh HJT log?

Thanks.
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#21
cyitling

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sorry for the late reply... coz i am now having my final exams...

i know sometimes there are popups no matter what program we are using... i guess it might be one of those time when i had a popup ad...

do you think my problem is fixed? or is it just laying dormant? all the popup ads started to become less frequent after all the steps you taught me to take...and i think all the popups stopped after i installed spy sweeper... so i am not really sure ....

anyway.... here is my HJT logs..

Logfile of HijackThis v1.99.1
Scan saved at 3:44:58 PM, on 11/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Ewido Security Suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\PowerDVD\PDVDServ.exe
C:\Program Files\NETGEAR\WG311 Wireless Smart Configuration\Utility\NetgearAG.exe
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Motherboard Monitor 5\MBM5.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
E:\Games\Utopia\Angel.exe
C:\Program Files\BFTP\bpftpserver.exe
C:\Program Files\Rainlendar\Rainlendar.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\BCDCPlusPlus-0.673a\DCPlusPlus.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Program Files\Azureus\Azureus.exe
C:\Program Files\Java\jre1.5.0_04\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy-lvs.cc.swin.edu.au:8000
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ReGet Bar - {17939A30-18E2-471E-9D3A-56DD725F1215} - C:\Program Files\ReGetDx\iebar.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AS01_Netgear] C:\Program Files\NETGEAR\WG311 Wireless Smart Configuration\Utility\NetgearAG.exe -hide
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [MBM 5] "C:\Program Files\Motherboard Monitor 5\MBM5.EXE"
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Utopia Angel] "E:\Games\Utopia\Angel.exe"
O4 - Startup: bpftpserver.lnk = C:\Program Files\BFTP\bpftpserver.exe
O4 - Startup: Rainlendar.lnk = C:\Program Files\Rainlendar\Rainlendar.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Do&wnload by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_Link.htm
O8 - Extra context menu item: Download A&ll by ReGet Deluxe - C:\Program Files\Common Files\ReGet Shared\CC_All.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\..\{10158420-4F71-41DE-B678-53CA07325059}: NameServer = 136.186.1.111,136.186.20.9
O17 - HKLM\System\CCS\Services\Tcpip\..\{CB4C4001-A022-4FE6-B6E7-FC950EF0652A}: NameServer = 203.0.178.191
O17 - HKLM\System\CS1\Services\Tcpip\..\{10158420-4F71-41DE-B678-53CA07325059}: NameServer = 136.186.1.111,136.186.20.9
O17 - HKLM\System\CS2\Services\Tcpip\..\{10158420-4F71-41DE-B678-53CA07325059}: NameServer = 136.186.1.111,136.186.20.9
O17 - HKLM\System\CS3\Services\Tcpip\..\{10158420-4F71-41DE-B678-53CA07325059}: NameServer = 136.186.1.111,136.186.20.9
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\Ewido Security Suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#22
Crustyoldbloke

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Congratulations! your new log is clean. :tazz: Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated. :)

Your log being clean is in no way a guarantee that you don't have any malware, but its a good indicator. HJT does not take a snapshot of the whole registry; just the areas that are likely to be affected.

I wish you good luck with your exams and of course happy safe surfing!
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#23
cyitling

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THANKS A MILLION.... :tazz: :)

i dotn' think i have system restore on... does that matter?

and i use firefox... almost never use ie...

i alrady have spyware blaster, ad-aware personal. spybod s&d , spy sweeper, microsoft anitspyware and norton anitvirus.... so i think it should be enough...

and i dont' really get this part 'Please note that whilst there is nothing wrong in having more than one antispyware programmes for “on demand” scanning, having two or more antivirus systems is not recommended as they may well interfere with each other.'..... so i should not be running spy sweeper and microsoft anitspyware together?... coz spysweeper is a great ad blocker and microsoft antispyware helps me scan my pc every day.....

the "How did I get infected in the first place" link is not working... i would like to find out why and how i got it in the first place so i won't get it again....

and i have enable windows automatic update... infact.. i just updated it yesterday....


THANKS!!!
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#24
Crustyoldbloke

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so i should not be running spy sweeper and microsoft anitspyware together?


Correct. Only one running in real time. The other should be used for on-demand scanning.

I will leave this thread open for a few days in case of misfortune.
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#25
Crustyoldbloke

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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