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about : blank problem when making secure connection [CLOSED]


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#1
OBE1

OBE1

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I have a problem when logging on to my internet credit union account , the membership no and password page does not open.
When i press the refresh button i get a blank page with about : blank at the window heading. I am not sure if this is a spyware problem or if its the credit union's web site having a problem.

Here is my hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 2:31:37 PM, on 6/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\DVICO\FusionHDTV\FusionHdtvTray.exe
C:\Program Files\DVICO\FusionRemote\FusionRc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\palstart.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\COLINA~1\LOCALS~1\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [FusionTrayAgent] C:\Program Files\DVICO\FusionHDTV\FusionHdtvTray.exe
O4 - HKLM\..\Run: [FusionRemote] C:\Program Files\DVICO\FusionRemote\FusionRc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: palstart.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131237301250
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zone...ctor/WebAAS.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01E70B1D-02F1-4191-BB9D-5BA901C9F36E}: NameServer = 192.231.203.132 192.231.203.3
O17 - HKLM\System\CS1\Services\Tcpip\..\{01E70B1D-02F1-4191-BB9D-5BA901C9F36E}: NameServer = 192.231.203.132 192.231.203.3
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

I will be grateful for any assistance with this issue .
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#2
OwNt

OwNt

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Hello, OBE1.

We are sorry for the late reply, the forum has been busy lately.

Are you still having problems accessing secure sites?

If so, let's try this. Make sure to close all browser windows.

Go to Start > Run

Enter those in one at a time, pressing enter each time.

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
Reboot, then try to access the site that was giving you problems again.
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#3
OBE1

OBE1

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Hi OwNt,
Yes I typed in those registry programs and rebooted and the problem is still there.
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#4
OwNt

OwNt

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  • Retired Staff
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Hello, OBE1.

Download and run the following HijackThis autoinstall program from Here . Please choose the default location of C:\Program Files\ as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident

Go to Start > Settings > Control Panel > Add/Remove programs and remove the following entry if it appears.

Paltalk is an adware support client, in order to remove all the spyware from your system, you need to uninstall this. I have hilighted all Paltalk entries red.
Paltalk

Please open Hijackthis, scan, and place a checkmark by the following entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O4 - Global Startup: palstart.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)


Then delete C:\Documents and Settings\All Users\Start Menu\Programs\Startup\palstart.exe if it is still there.

Reboot to safe mode by tapping F8 when you turn on your computer and delete it there, if you can't from normal mode.

Please reboot and post a fresh Hijackthis log, if it is clean I'll transfer this thread to the Windows XP forum so they can help you better. :tazz:
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#5
OwNt

OwNt

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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