i have followed all the appropriate methods posted by ditto and still unsuccessful.
annoying toolbars (separator) and unwanted desktop icons (such as poker and casino online) have appeared.
Here's my log:
Logfile of HijackThis v1.99.0
Scan saved at 10:46:50 AM, on 1/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\mswin32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
c:\Program Files\interMute\SpySubtract\SpySub.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Updates\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.jdnnfhvoq...P_fDqnYSenY.htm
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {B3702535-0E43-4E59-8117-D76822CE0BF5} - C:\DOCUME~1\MARGUE~1\APPLIC~1\MFCDMO~1\tickadmin.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Printer] C:\WINDOWS\dipset.exe
O4 - HKLM\..\Run: [Microsoft Update Service] mswin32.exe
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\ubhoyzer.exe
O4 - HKLM\..\Run: [MS Remote Procedure Call] msrpc32.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [Third Dvd Draw Support] C:\Documents and Settings\All Users\Application Data\Free Save Third Dvd\two surf.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\RunServices: [Microsoft Update Service] mswin32.exe
O4 - HKLM\..\RunServices: [MS Remote Procedure Call] msrpc32.exe
O4 - HKCU\..\Run: [MS Remote Procedure Call] msrpc32.exe
O4 - HKCU\..\Run: [Vga anti] C:\DOCUME~1\MARGUE~1\APPLIC~1\OOZEPO~1\Copy4First.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1101517527006
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DBBA7FD1-C432-4EC3-B784-B81246CFEFC6}: NameServer = 203.194.27.57 203.194.56.150
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Zonealarm - Unknown - C:\WINDOWS\System32\C:\WINDOWS\System32\iexplore.exe (file missing)
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Srv32 - Unknown - C:\WINDOWS\system32\srv32.exe (file missing)
O23 - Service: Trend Micro Real-time Service - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe